مطالب

Purpose : Considering the role of professional ethics in the success and effectiveness of other practices, the purpose of this study was determine the share of each of the environmental and organizational components in students' professional ethics. Methodology : The present study in terms of purpose was applied and in terms of implementation method was cross-sectional from type of quantitative. The research population was faculty members of the Islamic Azad University of Tehran province in 2018 year with number 5921 people, which according to the Krejcie and Morgan table number of 365 people were selected as a sample by multi-stage cluster sampling method. The research instrument was a 31-item researcher-made questionnaire whose content validity was confirmed by 12 experts and specialists and content validity index obtained 0.790 and its reliability was obtained by Cronbach's alpha method for components of environmental 0.881 and organizational 0.943. Data were analyzed by exploratory factor analysis and structural equation modeling in SPSS and PLS software. Finding : The results of exploratory factor analysis showed that students' professional ethics had two components of environmental (9 items) and organizational (22 items) that the factor load of all items was higher than 0.50. Also, the results of structural equation modeling showed that the model of students' professional ethics had a good fit and according to the standard coefficients of the paths, the share of environmental and organizational components in students' professional ethics was 0.250 and 0.327, respectively. Conclusion : Considering the share of environmental and organizational components in students' professional ethics, planning is necessary to improve their professional ethics through both environmental and organizational components and the indicators of each of them.

Purpose: Considering the role of quality of educational services in the growth and development of society, the present study was conducted to the aim of identifying the factors effecting on assessing the quality of educational services in education. Methodology: This study in terms of purpose was applied and in terms of implementation was qualitative. The research community included documents related to the quality of educational services and experts in this field including university professors, current and former senior managers and school managers in the seventh district of Tehran education in 2020 year. The research sample included documents and 17 experts according to the principle of theoretical saturation which after reviewing the desired characteristics to inclusion criteria were selected by purposive sampling method. Data were collected by take noting and semi-structured interview methods and to analyze them used from open, axial and selective coding method. Findings: The results showed that for the factors effecting on assessing the quality of educational services were identified 83 open codes in the form of 39 sub-categories and 5 main categories. The five main categories included organization management with 7 sub-categories, organization structure with 9 sub-categories, human resources with 6 sub-categories, comprehensive planning with 9 sub-categories and quality management with 8 sub-categories. Finally, based on the identified categories was designed the conceptual model of research for factors effecting on assessing the quality of educational services in education. Conclusion: The results of this research can help education specialists and planners both to assess the quality of educational services and to improve the quality of educational services in education. As a result, the use of education experts and planners from the conceptual model of current research along with models derived from other research can play an important role in improving the quality of educational services.