Iranian journal of educational sociology

Iranian journal of educational sociology

iranian journal of educational sociology, Vol 6, Number 1 (2023) (مقاله علمی وزارت علوم)

مقالات

۱.

Identifying the Dimensions and Elements of Comprehensive Quality Management at Islamic Azad University: A Qualitative Study(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Management Comprehensive Quality Comprehensive Quality Management Islamic Azad University

حوزه های تخصصی:
تعداد بازدید : ۱۱۵ تعداد دانلود : ۱۰۱
Purpose: comprehensive quality management is the art of managing the entire complex for accomplishing the best outcome. Thus, the present research was done to identify the dimensions and elements of comprehensive quality management at Islamic Azad University. Methodology: The present research was an applied research of qualitative type. The research population consisted of experts in comprehensive quality management and evaluation at Tehran City; according to the principle of theoretical saturation, the sample size was estimated 12 individuals, chosen through snowball and purposive sampling methods. The research instrument was a semi-in-depth interview whose validity was confirmed through triangulation method, and its reliability, via interrater consistency coefficient, was estimated above 0.71. The data were analyzed through coding method in MAXQDA-2018 Software. Findings: The coding results suggested that comprehensive quality management at Islamic Azad University had three dimensions of internal, external, and academic quality development along with service assessment. The internal dimension included elements of leadership, curricula planning, the staff competence level, competent faculty members, assessment quality, quality of the physical atmosphere, educational equity, information technology quality, feedback on performance, the students’ competence level as well as the curriculum. The external dimension included cultural, social, economic, geographical – environmental elements. Finally, the dimension of academic quality and service assessment included elements of commercialization, skills, economic development, responsivity, value creation, as well as development of academic quality and service assessment. Conclusion: considering the dimensions and elements identified for comprehensive quality management at Islamic Azad University, the ground could be provided for accomplishing comprehensive quality management as well as achieving useful and excellent outcomes.
۲.

Design and Validation of Decentering Schemes for Decision-Making about Curriculum Based on Schwab’s Theory and Features of the Curriculum Development System in Iran(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Decision Making about Curriculum Decentering Schemes Schwab's Practical Theory Curriculum Development System in Iran

حوزه های تخصصی:
تعداد بازدید : ۱۳۶ تعداد دانلود : ۱۱۷
Purpose: the present study aimed to design and validate decentering schemes for decision making about curriculum based on Schwab’s practical theory and features of the educational system in Iran. Methodology: in the first step, qualitative methods of "Speculative Essay", "Evaluative Inquiry: Situational Assessment", and "Integrative Inquiry: The Research Synthesis" were employed to explain decentering curriculum according to Schwab's theory, to evaluate and analyze the characteristics of the curriculum system in Iran with regard to the decision-making structure, and to codify the first options of decentering the curriculum, respectively. To evaluate the quality of the primary scheme and codify the final one, the qualitative research approach and interviews were employed. Findings: the findings of this study show that decentering decision making about the elements of curriculum in Iran’s curriculum development system includes seven schema as follows: (a) uniform (one type); (b) multiform (four types); (c) formless (ten types); (d) a combination of uniform and multiform (four types); (e) a combination of uniform and formless (ten types); (f) a combination of multiform and formless (forty types), and (g) a combination of uniform, multiform, and formless (forty types). Conclusion: in the designed scheme, several decision-making positions for curriculum are introduced according to various area features of the country to enable all areas to make optimal choices with regard to their capacity.
۳.

Educational Challenges of Afghan High School Students in Iran from the Perspectives of English Language Teachers: Tehran Province(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Afghan Students High school English teachers Educational Challenges

حوزه های تخصصی:
تعداد بازدید : ۱۰۹ تعداد دانلود : ۱۰۴
Purpose: It is more than 30 years that Afghan people immigrate to Iran. This paper aims to find out the educational challenges Afghan High School students face in Iranian schools based on English teachers’ perspectives in Tehran province. Methodology: This research is qualitative and its kind is deductive. Based on the theoretical foundations of migration, relevant studies, especially the research of Sadegh Mousavi et al. (2019), Shishehgran and Haji Dehabadi (2018), and Songhori et al (2014) components of educational challenges were compiled. Guba and Lincoln indices (1994, quoted by Mohsenpour, 2013) were used to validate the components. The tool of this study is a Semi-structured interview based on the accredited components. Data analysis has been done by the use of Braun and Clarke’s thematic method (2006). The number of English teachers who have taught Afghan students for more than four years in public schools and participated in this study was about 32 (17 female and 15 male). Findings: The findings show that parents of these students rarely come to school to ask about the educational progress of their students, Afghan students adapt to the content of Iranian textbooks and the curriculum as the result of having a close relationship with Iranian culture, some students work after school to help their family financially. Regarding citizenship, Afghan students consider themselves differently as first-class Iranian citizens, second-class citizens, and some do not care about the issue of citizenship in Iran because they consider life in Iran to be temporary and intend to immigrate to European countries. Among the female students, no delinquency or victimization was observed by the English teachers, but the male teachers had heard of a few cases such as buying and selling drugs and consuming them. Considering that Afghan students are interested in learning English and its skills, it is necessary to take advantage of the presence of English teachers in reducing the educational challenges of students. Conclusion: This can be achieved by holding compensatory classes by these teachers themselves. This leads to more social communication between students and their English language teachers and to a large extent causes a kind of social control in preventing the occurrence of delinquency and delinquency. It is also suggested that the English language curriculum should pay attention to multiculturalism and anti-racism, and the necessary programs to familiarize school administrators, parents of students, teachers, and Iranian students, as well as parents of Afghan students and the students themselves should be provided.
۴.

Designing the Model of Strategic Human Resource Management in the Marketing Section(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Strategic Management Human Resource Marketing grounded theory

حوزه های تخصصی:
تعداد بازدید : ۱۵۴ تعداد دانلود : ۱۰۰
Purpose: In this research, the influencing factors on the behavior of human resources in the marketing department and human resource management policies and their relationship with the strategies of this department have been examined in order to identify the factors that are related to the superior performance of this department. Methodology: The data collection tool was semi-structured interviews were conducted using a combination of purposive (judgmental and quota) and theoretical sampling. In this regard, there were 36 elites in the statistical population of this research. Data analysis was done in three stages open coding, axial coding, and selective coding, and based on that, a qualitative research model was presented. Findings: The results of the research led to the extraction of 669 open codes, 160 concepts and 40 categories in the form of a paradigm model include the central category (strategic management of human resources in marketing, culture, improvement and correction, coherent and aligned systems), causal conditions (control of destructive effects), strategies (job satisfaction, commitment, trust, perceived organizational support, motivation, justice, reward, employee participation, loyalty, empowerment, empowerment, green insight into human resources and marketing), the prevailing context (demographic characteristics, psychological characteristics, organizational structure, strategy, organizational culture and supply, technology in use). Conclusion: finally outcomes (superior performance, organizational citizenship behavior, key work behaviors and production axis, the effects of human resource strategies, environmental thinking and green performance) were presented.
۵.

Designing a Model of Human Resources Training with Integrated Learning Approach in State Banking(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Training Human Resources Human Resources Training Blended Learning Government Banking

حوزه های تخصصی:
تعداد بازدید : ۱۴۰ تعداد دانلود : ۱۲۵
Purpose: The human resource studies seek to investigate the effective factors on education and its impact on the development of human learning in organizations. As a result, considering the importance of human resources training in all organizations, the present research was conducted with the aim of designing human resources training model with blended learning approach in government banking. Methodology: This study in terms of purpose was applied and in terms of implementation method was qualitative. The statistical populations were included documents related to the field of human resources training with the blended learning approach in the last 15 years, which 35 documents were selected as a sample with using the purposive sampling method. To collect the findings were usedfrom notes taking method from the documents, which whose validity was confirmed by the triangulation method and their reliability was obtained by the Cohen's kappa coefficient method 86.9 percent. The data were analyzed by thematic analysis and under three types of open, axial and selective coding. Findings: The findings showed that for the human resources training model with blended learning approach in government banking were identified 118 basic themes, 24 organizing themes and 9 comprehensive themes including educational leadership based on understanding and recognition, educational planning and targeting, optimization of educational processes, educational interactions, dynamic learning indicators, features of learning organization, explanation of educational goals, organizational agility and development of human resources training models. In the end, the human resources training model with blended learning approach in government banking was drawn. Conclusion: The results of this study can have practical implications for the officials and planners of the government banking, and they based on the themes of the present research can take an effective step towards improving human resources training according to the blended learning approach.
۶.

A Research on Effective Factors, Strategies and Consequences on the Link between School and Society in Iran(مقاله علمی وزارت علوم)

کلیدواژه‌ها: factors strategies Consequences Link School and Society Appropriate Governance of Educational System

حوزه های تخصصی:
تعداد بازدید : ۸۳ تعداد دانلود : ۹۸
Purpose: The link between school and community plays an important role in improving the school and adapting to the conditions and facilities of society. Therefore, the purpose of this research was to research on effective factors, strategies and consequences on the link between school and society in Iran. Methodology: In an applied research from type of qualitative, action to identified the effective factors, strategies and consequences on the link between school and society. The population of this study was professors and experts with scientific achievements in the field of sociology of education, policy makers and managers of education and school’s managers. The required sample size of the research was considered to be 18 people according to the principle of theoretical saturation, who were selected by purposive and snowball sampling methods. The data collection tool was a semi-structured interview, which its validity was checked and confirmed by triangulation method and its reliability was checked and confirmed by reliability, trustworthiness, verifiability and transferability methods. Data analysis was done by thematic analysis method in MAXQDA software version 2021. Findings: The findings showed that the effective factors on the link between school and society had 15 sub-categories in 7 sub-categories and 2 main categories including structural factors (with 4 sub-categories of policies and strategies of macro future development, upstream document requirements and macro perspectives and ruling intellectual, philosophical and educational orientation) and process factors (with 3 sub-categories of periodic monitoring of school performance by local stakeholders, alignment and adaptation of educational content with need of society and education in the field of environmental issues). Also, the findings showed that the effective strategies on the link between school and society had 9 sub-categories in 3 sub-categories and 1 main category including strategies of link school and society (with 3 sub-categories of appropriate governance of educational system, re-engineering and refining of educational system structure and policy making in the field attracting civil participation). In addition, the findings showed that the effective consequences on the link between school and society had 6 sub-categories in 2 sub-categories and 1 main category including consequences of link school and society (with 2 sub-categories of individual consequences and social consequences). Conclusion: The designed themes network for effective factors, strategies and consequences on the link between school and society in Iran can greatly help education specialists and planners in improving the educational system and harmony with the society.
۷.

Comparison the Effect of Gagne’s Educational Model and Keller’s Educational-Motivational Model on Academic Motivation and Achievement of Seventh Grade Students(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Gagne’s Educational Model Keller’s Educational-Motivational Model Academic Motivation academic achievement students

حوزه های تخصصی:
تعداد بازدید : ۸۴ تعداد دانلود : ۸۳
Purpose: One of the main goals of the education system is to improve the academic performance of students. Therefore, the aim of this study was to comparison the effect of Gagne’s educational model and Keller’s educational-motivational model on academic motivation and achievement of seventh grade students. Methodology: This was a quasi-experimental study with pretest and posttest design with control group. The research population was seventh grade students of Zahedan city in 2019-20 academic years, which from them 60 people who were selected by purposive sampling method and randomly replaced in three equal groups including two experimental groups and one control group. The first experimental group was trained by Gagne’s educational model method and the second experimental group was trained by Keller’s educational-motivational model method for eight sessions of 45 minutes and the control group was trained by conventional method. Data were collected by academic motivation questionnaire (Harter, 1981) and research-made academic achievement test and analyzed by multivariate analysis of covariance and Bonferroni post hoc test in SPSS software. Findings: The findings of the present research showed that both methods of Gagne’s educational model and Keller’s educational-motivational model in compared to the control group significantly increased academic motivation and academic achievement of students (P<0.05), but there was no significant difference between the two educational methods in increasing their academic motivation and academic achievement (P>0.05). Conclusion: According to the results of this study, to increase and promote academic motivation and academic achievement of students can be used both methods of Gagne’s educational model and Keller’s educational-motivational model.
۸.

Designing A Human Resources Competency Model in the Age of Digital Transformation(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Human Resources Competency Digital Transformation Digital leadership

حوزه های تخصصی:
تعداد بازدید : ۱۱۹ تعداد دانلود : ۹۰
Purpose: The current study was conducted with the aim of designing a human resource competency model in the age of digital transformation. Methodology: This study is applied-developmental in terms of purpose. Also, it is a developmental and exploratory sequential type, and the present study is qualitative in terms of data type. The statistical population of this study is made up of experts and specialists who are aware of the subject of the study and specialists in Mobile Communication company of Iran (IR-MCI) and 20 people were selected as a sample using the targeted sampling method. In this study, library and field methods were used to collect information. In this study, the method of text analysis as well as interviews and Delphi were used for data analysis. Findings: The results showed that the competency of digital managers includes 7 components of individual factors, organizational factors, culture of change, digital attitude, communication factors, leadership and management, and technical and specialized factors. Conclusion: Based on the results, there is a significant correlation between all components. The results also showed that the study model has the required validity.
۹.

Explaining the Challenges and Obstacles of the Application of Land Use Planning in the Development of Scientific-Applied Higher Education: a Qualitative Study(مقاله علمی وزارت علوم)

کلیدواژه‌ها: challenges and obstacles planning land use Development of Higher Education Scientific-Applied

حوزه های تخصصی:
تعداد بازدید : ۱۲۵ تعداد دانلود : ۱۳۳
Purpose: Scientific-applied education as higher education needs coherent and structured planning. So, this study was conducted with the aim of explaining the challenges and obstacles of the application of land use planning in the development of scientific-applied higher education. Methodology: The present study was of applied in terms of purpose and qualitative in terms of implementation method. The research community of land development planning documents in 2001-2020 and experts, including faculty members, managers and experts of scientific-applied higher educations in 2021, based on the principle of theoretical saturation, 35 cases of land development planning documents and 23 experts with targeted sampling method were selected as samples. The research tools were note-taking of documents and semi-structured interviews with experts, whose validity was confirmed by the opinion of experts along with triangulation method, and the reliability was obtained by the method of agreement coefficient between multiple coders of 0.85. Finally, the data were analyzed by thematic analysis method in Maxquda-12 software. Findings: The findings showed that 50 basic themes, 8 organizing themes and 5 comprehensive themes were identified for the challenges and obstacles of land use planning in the development of scientific-applied higher education; So that comprehensive themes includhng assessment of skill training needs (with two themes organizing labor market information bank, products and products with local and regional participation and curriculum design and revision), ecosystem, ecology and regional population (with two themes organizing economic activities and commercializing scientific-applied and training, empowering and scientific-applied professional qualifications), organizing and polarizing optimally in terms of space and time (with an organizing theme of the geographical arrangement of polarization and mission-oriented scientific-applied education centers), provincial and regional governance (with an organizing theme of local partnership management) and scientific-applied higher education preparation (with two themes organizing the training, superior laws and documents, challenges and obstacles in the use and application of the preparation of the land). Conclusion: According to the findings of this study, it is possible to use the basic, organizing and comprehensive themes identified to reduce the challenges and obstacles in the application of land use planning in the development of scientific-applied higher education.
۱۰.

The Relationship between Electronic-governance Foresight and Managers' Organizational Transparency in Order to Present a Model (Case Study: Saderat Banks of Tehran province)(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Foresight Electronic governance Organizational transparency Managers Human Resources

حوزه های تخصصی:
تعداد بازدید : ۷۲ تعداد دانلود : ۸۶
Purpose: Organizational transparency plays an important role in improving the performance of various organizations, especially service organizations. Therefore, the purpose of this study was to determine the relationship between e-governance foresight and the organizational transparency of managers in order to present a model. Methodology: This research was applied in terms of purpose and mixed (qualitative and quantitative) in terms of implementation method. The qualitative part of the community was experts related to the field of research, 12 people were selected as a sample according to the principle of theoretical saturation with non-random sampling and snowball methods. In 2017, there were 7170 people in the quantitative sector of managers of export banks in Tehran province, of which 365 people were selected as a sample according to the table of Karjesi and Morgan by simple random sampling. The research tool was semi-structured interview in the qualitative part and researcher-made questionnaires in the quantitative part, whose psychometric indicators were confirmed. Qualitative part data were analyzed with open, axial and selective coding method in MAXQDA software and quantitative part data were analyzed with exploratory factor analysis and structural equation modeling methods in SPSS and Smart PLS software. Findings: The findings of the qualitative section showed that the e-governance foresight has 75 indicators and 17 components in 6 dimensions: organizational, technical, information and data, marketing, resources and perspective and organizational transparency, 60 indicators and 15 components in 6 dimensions: information transparency, economic transparency, transparency The client had management transparency, organizational transparency and human resources transparency. Also, the findings of the quantitative section showed that the factor load and average variance extracted of all dimensions and components were higher than 0.70 and 0.50, respectively, and their reliability was calculated higher than 0.60 with Cronbach's alpha and combined methods. In addition, the relationship model of e-governance foresight with managers' organizational transparency had a good fit, and e-governance foresight and all its 6 dimensions including organizational, technical, information and data, marketing, resources and perspective had a positive and meaningful effect on managers' organizational transparency (05 /0P<). Conclusion: According to the results of this study, e-governance foresight had a positive effect on the organizational transparency of managers. Therefore, to improve organizational transparency, it is possible to improve the foresight of e-governance and its components including organizational, technical, information and data, marketing, resources and perspective.
۱۱.

Presenting the Model of the Effect of New Means of Communication on Social Security, Emphasizing the Mediating Role of Cultural and Social Threats of Western Media Against the Islamic Republic of Iran(مقاله علمی وزارت علوم)

کلیدواژه‌ها: New Means of Communication Social Security Cultural and Social Threats Western Media

حوزه های تخصصی:
تعداد بازدید : ۸۴ تعداد دانلود : ۸۸
Purpose: Considering the role and importance of social security, this study was conducted with the aim of providing a model of the impact of modern communication tools on social security, emphasizing the mediating role of cultural and social threats of Western media against the Islamic Republic of Iran. Methodology: The present study was a cross-sectional applied research. The research community consisted of 123 officials and activists in the field of social security of related organizations. The sample size was determined based on the table of Krejcie & Morgan, 93 people who were selected by stratified random sampling method. The research tool was a researcher-made questionnaire, whose face validity was confirmed by the opinion of experts and its reliability was confirmed by Cronbach's alpha method for the entire questionnaire, new means of communication, cultural and social threats, and social security as 0.94, 0.96, 0.95 and 91. 0 was calculated. Data were analyzed by structural equation modeling method in Lisrel software. Findings: The findings showed that the model of the effect of new means of communication on social security with emphasis on the mediating role of cultural and social threats of Western media against the Islamic Republic of Iran had a suitable fit. Also, new means of communication had a direct and significant effect on cultural and social threats and social security, and cultural and social threats on social security. In addition, new means of communication had an indirect and significant effect on social security by mediating cultural and social threats (P<0.05). Conclusion: Considering the effect of variables, it is necessary to plan to increase social security through the adjustment of new means of communication and cultural and social threats.
۱۲.

Presenting the Effective Factors Model on the Establishment of Knowledge Management with the Approach of Interpretive Structural Equations (Case Study: Rowing Federation)(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Knowledge Management Committed managers Human Resource Motivation Expertise in Knowledge Management Processes Recognition of Knowledge Management Technologies

حوزه های تخصصی:
تعداد بازدید : ۸۳ تعداد دانلود : ۷۷
Purpose: Considering the role and importance of establishing knowledge management in various organizations, the purpose of this research was to provide a model of factors affecting the establishment of knowledge management in the sailing federation. Methodology: This study was of applied method in terms of purpose and quantitative in terms of execution. The study community was the employees of the Iran Rowing Federation in 1401, 20 of whom were selected as a sample using targeted and snowball sampling methods having conditions to enter the study. The samples responded to the researcher-made questionnaire of the factors affecting the establishment of knowledge management in the sailing federation (44 items) and its validity and reliability were evaluated appropriately. Data were analyzed with exploratory factor analysis and structural equation modeling methods in SPSS and Smart PLS software. Findings: The findings showed that the factors affecting the establishment of knowledge management in the sailing federation have 14 factors of understanding and insight in employees, expertise of employees, committed managers, participation of employees, motivation of human resources, expertise in knowledge management processes, strategic processes, rules and internal processes, functional processes, innovative processes, technological capabilities, technological infrastructures, technological communication and recognition of knowledge management technologies. Also, the factor load of all factors was higher than 0.50, the convergent validity of all factors with the average variance extracted method was higher than 0.40, and the reliability of all factors with the combined method was higher than 0.70. In addition, the model of factors affecting the establishment of knowledge management in the sailing federation had a good fit, and the effect of all paths was evaluated as appropriate. Conclusion: According to the results of this study, an effective step can be taken to improve the establishment of knowledge management in the sailing federation through the identified factors.
۱۳.

Identifying the Antecedents and Consequences of Accepting Ethical Responsibility Based on Online Education for Teenagers(مقاله علمی وزارت علوم)

کلیدواژه‌ها: moral responsibility Online education Moral attitude in education Satisfaction with education

حوزه های تخصصی:
تعداد بازدید : ۱۱۳ تعداد دانلود : ۱۰۴
Purpose: The purpose of this research was to identify the antecedents and consequences of moral responsibility based on online training for teenagers. Methodology: This research is fundamental-applied in terms of its purpose; And in terms of the type of data, it was qualitative. The statistical population included the first group, academic experts: professors of Islamic Azad University and Farhangian University and teacher training centers, and the second group, organizational experts: managers, assistants, and educational and research experts of education departments in Tehran. In order to determine the samples, a targeted non-probability sampling method was used, and 20 people were considered as the sample size using the principle of saturation. The data collection tool was semi-structured interviews. The method of data analysis in the qualitative part of theoretical coding was derived from the data theorizing method of Nizamand Foundation. Findings: The results of the analysis showed that among the 101 indicators (items) available, 18 main components could be identified; Also, the results showed that ethical responsibility includes the components of ethical attitude in education, satisfaction with education, control and accountability. In addition, the factors affecting moral responsibility included culture, structure, teacher, and curriculum. Conclusion: improving the quality of learning, moral diversity, were introduced as consequences; Management, technological and behavioral mechanisms, including environmental, social and educational platforms and obstacles including technological and educational obstacles were introduced as the results of the research.
۱۴.

Presenting a Comprehensive Model for Improving the Monitoring System in Sports Organizations with a Mixed Approach(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Monitoring system Sports organizations Monitoring training Continuous evaluation

حوزه های تخصصی:
تعداد بازدید : ۱۱۸ تعداد دانلود : ۸۵
Purpose: The monitoring system in sports organizations plays an important role in improving their quality. Therefore, the aim of this study was to provide a comprehensive model for improving the monitoring system in sports organizations with a mixed approach. Methodology: In terms of purpose, the research was applied and in terms of the data collection method, it was mixed and exploratory. In the qualitative phase, the sample was 16 faculty members and experts related to the field of sports management, who were selected by purposive sampling. In the quantitative phase, the sample was 200 employees of sports organizations who were selected by multi-stage cluster sampling method. Data were collected by semi-structured interviews and researcher-made questionnaires and analyzed by coding methods and structural equation modeling. Findings: The findings of the qualitative phase showed that the comprehensive model for improving the monitoring system in sports organizations has 69 open codes in the form of 10 main categories, including productivity, administrative health, individual platforms, transparency, superstructure, infrastructure, continuous evaluation, intra-organization, extra-organization, general supervision, special And he was smart. The findings of the quantitative phase showed that for the comprehensive model of the improvement of the monitoring system in sports organizations, 9 components including productivity, administrative health, individual platforms, transparency, superstructure, infrastructure, continuous evaluation, intra-organizational, extra-organizational, were identified, the factor loadings of which were all higher than 0.40, the average The extracted variance was all higher than 0.50 and the reliability was higher than 0.80. Also, the mentioned model had a good fit and the effects were significant. Conclusion: The identified categories and components for the comprehensive model of improving the monitoring system in sports organizations can help the officials of sports organizations in providing solutions to improve the activities of the organization.
۱۵.

Identifying Dimensions and Components of Alienation(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Alienation Occupational Alienation Extra-Organizational Alienation Organizational Alienation Training to Reduce Alienation

حوزه های تخصصی:
تعداد بازدید : ۱۷۱ تعداد دانلود : ۱۲۲
Purpose: Alienation has a great impact on the performance of people. Therefore, the current research was conducted with the aim of identifying the dimensions and components of alienation. Methodology: This study was applied in terms of purpose and qualitative in terms of implementation method. The research community included the experts on the alienation of Isfahan city in 2021, and according to the principle of theoretical saturation, 20 of them (employees of government organizations) were selected as a sample using targeted and snowball sampling methods. The research tools consisted of a demographic information form and semi-structured interviews, which the validity of the interviews was obtained by the verification methodology and the reliability of the collected codes was 0.88 obtained through the two-week retest method. Data were analyzed with open, interactive and selective coding methods in MAXQDA software. Findings: Data analysis showed that alienation had 205 indicators, 29 components and 7 dimensions. The dimensions included extra-organizational alienation (with 5 components of dehumanization at work, cultural and social anomie, effects and values of industrial society, social alienation and cultural beliefs), organizational alienation (with 13 components of weakness in talent management, weakness of organizational socialization, unprofessional and weak managers, Organizational alienation, weak interpersonal communication, tension and conflict in the organization, weak rules and regulations, inefficient monitoring and control system, organizational disorder, organizational culture based on construction, corruption and rentier-seeking, autocratic management style and powerlessness at work), job alienation ( with 4 components of sense of meaninglessness at work, lack of job motivation, ambiguity in roles, duties, job and organizational frustration), individual alienation (with 4 components of inability to work, low self-esteem, psychological disorders and lack of employees ethics), unfavorable behavioral and organizational attitudes (with 1 component), job fatigue (with 1 component) and aversion to work (with 1 component). Conclusion: The identified dimensions and components for alienation can have many practical implications for specialists and organizational planners who can design and implement programs based on the identified dimensions and components to reduce employee alienation.
۱۶.

Designing the Human Resources Development Model of Electronic Government with an Administrative Health Approach (In the Administrative Organization of Mazandaran Province)(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Human Resources Development Electronic Government Administrative Health

حوزه های تخصصی:
تعداد بازدید : ۱۰۸ تعداد دانلود : ۱۴۹
Purpose: Considering the importance of human resources in e-government and emphasis on administrative health, the aim of this study was to design a model for the development of human resources in e-government with an administrative health approach. Methodology: The present study was applied in terms of purpose and mixed (qualitative and quantitative) in terms of implementation method. In the qualitative part, the research community was experts and managers of government organizations in the field of policy making in Mazandaran province, and according to the principle of theoretical saturation, 17 of them were selected by targeted sampling methods. In the quantitative part, the research community was the employees and administrative managers of government organizations in Mazandaran province, according to Cochran's formula, 303 of them were selected by multi-stage cluster random sampling. The research tool was a semi-structured interview in the qualitative part and a researcher-made questionnaire (84 items) in the quantitative part, whose psychometric indicators were checked and confirmed. Qualitative part data were analyzed by coding method in Maxqda software and quantitative part data were analyzed by exploratory factor analysis and structural equation modeling methods in SPSS and Lisrel software. Findings: The findings of the qualitative section showed that for the development of e-government human resources, there are 5 components of professional development, social cultural development, organizational development, individual development and educational development, and for administrative health there are 7 components of institutional unity, manager's influence, consideration, constructiveness, resource support, morale and emphasis. Scientifically identified. Also, the findings of the quantitative section showed that the factor load and the average variance of the extracted components were higher than 0.50 and their reliability with Cronbach's alpha method was higher than 0.70. In addition, the human resources development model of e-government had a good fit with the administrative health approach, and administrative health had a positive and significant effect on the development of human resources of e-government, administrative health on its seven components, and the development of human resources of e-government on its five components(05/0P<). Conclusion: According to the results of the present study, for the development of e-government human resources, it is possible to provide the basis for the realization of administrative health through the components identified for it, including institutional unity, manager's influence, considerateness, creativity, resource support, morale and scientific emphasis.
۱۷.

Designing a Curriculum Model for After-sales Service of the Automobile Industry in Iran(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Curriculum After-Sales Service Efficient and Effective Management Human Resources Education Development

حوزه های تخصصی:
تعداد بازدید : ۱۱۳ تعداد دانلود : ۹۶
Purpose: After-sales service includes a wide range of services and provides the basis for a long and easy use of the product. The present study was conducted with the aim of designing a curriculum model for after-sales service in the automobile industry in Iran. Methodology: This was a mixed exploratory study (qualitative and quantitative). The research population in both the qualitative and quantitative sections were the CEOs and after-sales service assistants of the automobile industry, training managers and technical experts of the automobile industry, and according to the principle of theoretical saturation, 18 of them were selected as a sample using the snowball sampling method. The research tools were demographic information form and semi-structured interview with experts, the data of which were analyzed in the qualitative part with open, central and selective coding method in MAXQDA-10 software and in the quantitative part with exploratory factor analysis method in Smart PLS-3 software. Findings: The findings showed that the after-sales service curriculum model of the automobile industry in Iran had 61 indicators in 6 categories of efficient and effective management, skilled and trained human resources, use of new technologies, training development, evaluation and customer satisfaction. Other findings showed that the after-sales service curriculum model of the automobile industry in Iran has 57 items (removal of 4 items due to factor loading less than 0.40) in 6 factors of efficient and effective management, skilled and trained manpower, use of new technologies, It was the development of training, evaluation and customer satisfaction. The validity of the factors based on the factor loading was higher than 0.60, the convergent validity was higher than 0.50 and the average variance extracted was higher than 0.70, and the reliability was higher than 0.80 with Cronbach's alpha method. In addition, the 6-factor model of the after-sales service curriculum of the automobile industry in Iran had a good fit and the effect of the said model had a direct and significant effect on all 6 factors (P<0.05). Conclusion: Managers and planners of the automobile industry and its after-sales services in Iran can use 6 categories of efficient and effective management, skilled and trained manpower, use of new technologies, training development, evaluation and customer satisfaction to improve the after-sales service curriculum. car industry to use.
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Presenting a Model for Recognizing Phishing Sites and Privacy Violations in the Tourism Industry(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Phishing Privacy Data mining Multilayer Perceptron

حوزه های تخصصی:
تعداد بازدید : ۱۰۷ تعداد دانلود : ۸۵
Purpose: Electronic Tourism is one of the important components of expanding Tourism by synchronizing this industry with information technology. It has not been long since its emergence. Methodology: this field is a combination of tourism and information technology that is one of the most common types of income-generating businesses which is producing job opportunities in the modern world. The advancement of science alongside communication and information technologies presented many opportunities and threats to this field due to tech such as smartphones and sensors, virtual and augmented reality tools, NFC, RFID, etc. Findings: The disclosure of the tourists' information and the possible abuse of it is one such threat. Therefore privacy and non-disclosure of information should be important factors. Recognition of reputable sites is an important factor in solving this problem. In this study, we have presented a model for recognizing fake and phishing sites which use the CFS+PSO and a combination of Info+Ranger alongside their results to reduce the test dataset features so that it could present a model for categorizing and higher accuracy in recognizing phishing sites by using the Multilayer Perceptron method. The proposed model was successful in recognizing 95.5% of phishing sites. Counclusion: The effect of information technology on the tourism industry and the usage of internet websites for selling and providing tourism services to tourists have created new security challenges. Protecting the privacy and personal information of people and tourists is one of these challenges and the disclosure of such information could lead to abuse by unqualified people and dissatisfaction and distrust of such systems.
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Design and Efficiency Measurement of Social Responsibility Model of Companies Active in Capital Market Affected by the Epidemic of Covid-19(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Social Responsibility Capital market COVID-19

حوزه های تخصصی:
تعداد بازدید : ۶۶ تعداد دانلود : ۶۲
Purpose: The purpose of this research is to design and evaluate the effectiveness of the social responsibility model of companies active in the capital market affected by the epidemic of the Covid-19 disease. Methodology: The current research is a mixed research (qualitative-quantitative) and is practical in terms of purpose. In the qualitative part, nineteen members of the expert panel were determined using the snowball method. At the same time, G_Power software was used to determine the size of the statistical sample in the quantitative section, which determined it to be 120 cases. In order to analyze the data to reach the research objectives, Delphi technique was used in the qualitative part. Also, in the quantitative section, structural equation modeling using SmartPLS software was used to measure the efficiency of the model. In the qualitative section, after reviewing the research literature, 19 primary indicators were identified in the form of three main components, and the opinions of the expert panel members were used to measure their effectiveness using the Delphi technique. Finally, after two rounds, this technique reached the saturation stage. Findings: In the quantitative part, using the PLS technique, it was found that all three main components have a positive and significant effect on social responsibility, and at the same time, in terms of the severity of the order of the factors, it is internal factors, macro factors and company characteristics. Conclusion:The results of this section show the removal of three indicators from the primary indicators and at the same time the addition of four secondary indicators, which led to the identification of three final components and twenty sub-components.
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The Effect of Individual Learning on Improvement the Quality of Training of the Staff of Eghtesad Novin Bank(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Individual learning Quality of Training Staff

حوزه های تخصصی:
تعداد بازدید : ۱۷۳ تعداد دانلود : ۱۳۴
Purpose: Today, the quality of training plays an important role in improving the performance of organizations. Therefore, the current research was conducted with the aim of determining the effect of individual learning on improving the quality of training of the staff of Eghtesad Novin Bank. Methodology: This research in terms of purpose was applied and in terms of implementation method was descriptive from type of correlation. The research population was all the staff of Eghtesad Novin Bank of Tehran city with number 937 people. The sample size based on the Krejcie and Morgan table was determined 272 people who were selected by cluster random sampling method. The research tool was researcher-made questionnaires of individual learning (8 questions) and quality of training (23 questions), which its face validity was confirmed by the opinion of experts and its reliability was estimated above 0.70 by Cronbach's alpha method. Data were analyzed by exploratory factor analysis and structural equation modeling in SPSS and LISREL software. Findings: The findings showed that the factor loading of all items was above 0.40 and individual learning had two components of intrapersonal factors and interpersonal factors and the quality of training had only one component. The average variance extracted of the components was above 0.50 and their reliability was above 0.80 by Cronbach alpha and combined methods. Also, the model of the effect of individual learning on improving the quality of training of the staff of Eghtesad Novin Bank had a good fit and individual learning had a positive and significant effect on the quality of training (P<0.001). Conclusion: Considering the effect of individual learning on the improvement the quality of training of the staff of Eghtesad Novin Bank, the planners of this bank can improve the quality of training through individual training and learning.
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The Effectiveness of Constructionism Training on Career Decision Making Self Efficacy and Academic Field Satisfaction among University Students with Academic Burnout(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Constructionism Training Career Decision Making Self-Efficacy Academic Field Satisfaction university students

حوزه های تخصصی:
تعداد بازدید : ۱۱۸ تعداد دانلود : ۱۱۰
Purpose: Decision making self-efficacy and academic field satisfaction is one of the most important variables for students. The purpose of this study was to determine the effectiveness of constructionism training on career decision making self-efficacy and academic field satisfaction among university students with academic burnout. Methodology: The current research method was semi-experimental study which conducted with a pre-test and post-test design along with a control group with a follow-up period. The statistical population included all the students of Islamic Azad university, Isfahan (Khorasgan) branch who referred to the university counseling center in 2020. From them, 30 student were selected by convenience sampling method and then randomly assigned in the experimental group (15 people) and control group (15 people). The data were collected using Betz et al's Career Decision Making Self Efficacy Questionnaire (1996) and Ahmadi's Academic Field Satisfaction Questionnaire (2010) in the pre-test, post-test and follow-up stages. Constructionism training protocol was performed in 8 sessions (one session per week) for 75 minutes. To analyze the data, repeated measure analysis of variance and SPSS.26 software were used. Findings: The results indicated that constructionism training was effective in enhancement of career decision making self-efficacy and academic field satisfaction of university students with academic burnout (p<0.01), and this effectiveness was permanent until the follow-up period (p<0.01). Conclusion: It can be concluded that constructionism training is effective on increase of career decision making self-efficacy and academic field satisfaction of university students with academic burnout, therefore this training can be used for university students in university counseling centers.
۲۲.

The Integrated Approach of Marketing Communications and its Impact on Tourism Marketing in Soleimani Governorate(مقاله علمی وزارت علوم)

کلیدواژه‌ها: marketing communications Tourism Marketing Soleimani Governorate

حوزه های تخصصی:
تعداد بازدید : ۹۵ تعداد دانلود : ۶۴
Purpose: Marketing communications allow companies to link their brands to other people, places, events, brands, experiences, feelings, and things. They can contribute to brand equity—by establishing the brand in memory and creating a brand image—as well as drive sales and even affect shareholder value. Methodology: This study aimed to investigate the integrated approach of marketing communications and its impact on tourism marketing in Soleimani Governorate. For the current study, an analytical descriptive technique employed to match the nature and circumstances of gathering reliable academic descriptions of the phenomenon's status quo while making initial assumptions.The sample size used for the study was 252 employees from the population selected at tourism organizations.The researcher used a range of statistical methods using the SPSS program and Amos Program in order to analysis data.The study showed that integrated marketing communications have become one of the most important factors on which various tourism companies rely to attract tourists, in line with the development in the surrounding environment, the aspirations of tourists and changes in the ways they deal with tourism programs.Integrated Marketing Communications is the link between tourism institutions and their target audience of tourists. Where the tourism activity is based on the role of integrated marketing communications in introducing tourists to the tourism potentials and potentials that the region enjoys. Findings: The results showed that there are no significant statistically differences among the researched organizations towards the study variable according to the difference in all their personal characteristics: gender, age, academic qualification, and years of experience. Conclusion: The results of the statistical analysis of the field side showed that more than half of the respondents in the surveyed tourism companies in the city of Sulaymaniyah in the Kurdistan Region of Iraq are males compared to females.

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