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Information technology (IT) governance has become a crucial area of study because of the growing corpus of research in the area. This study aims to conduct both a literature review and bibliometric analysis focusing on three specific research questions: (RQ1) examining the trends in publications and citations, (RQ2) recognizing the most impactful countries, journals, and authors, and (RQ3) investigating popular research areas and trending topics in IT governance. Data surrounding IT governance research were obtained through the Scopus database, with a total of 1,510 documents published from 1995 to February 2023. The extracted documents were analysed using Harzing’s Publish or Perish, VOSviewer, and Bibliometrics sub-tool Biblioshiny software. Publications have continued to rise since 2004 when the United States has had the greatest influence over IT governance publication and research collaboration, while Indonesia is the most prolific. Primary sources on IT governance research were taken from conference proceedings related to IT topics. As for authors, Pereira R from Portugal is at the top of the list while Van Grembergen W from Belgium is the most influential. This study is the first to identify and propose themes and current hotspots in IT governance research which serves as a guide for future researchers and professionals.

Purpose: The purpose of this research was to provide a model for predicting time series of financial information based on the Lyapunov representation of information using chaos theory.Method: This research is applied in its purpose, which is conducted using a quantitative approach. The research ranks as descriptive-causal accounting research based on actual information in companies' financial statements. The research method is the "post-event" type and was carried out using chaos theory and Saida's method based on the Lyapunov view.Findings: The findings showed that during the ADF test, the null hypothesis was rejected at a level of less than 5% type 1 error and 95% confidence, and it shows that the data is not static. During the substitution analysis test and its significance level, the behavior of the time series of the main financial information is significantly different compared to their substitutes. The obtained value was calculated to describe the production process of all data sets for μ = 2, ApEnMax equal to 0.65 and rMax equal to 0.32, and for μ = 3, ApEnMax equal to 0.6 and rMax equal to 0.44. The value of the Lyapunov profile in stability at a certain point is less than zero and in the limited cycle of stability is equal to zero and in chaos, it is greater than zero and smaller than ∞, and in noise it is equal to ∞.Conclusion: The results show that higher returns, encourage investors to invest and increase the flow of capital. It is believed that companies' stock returns are a function of systematic risk, and systematic risk represents the changes in the return rate of a share compared to the changes in the return rate of the entire stock market.

In terms of storage and consumption, blockchain technology is poised to transform the way we manage healthcare data. The primary goal is to empower individuals to take charge of their health records, allowing them to become independent of the institutions or organizations they use. Elec-tronic Health Records (EHRs) can be tracked in a novel and unique way through blockchain tech-nology and smart contracts. This technology can give patients more control over their data. Health practitioners and institutions, such as hospitals, may be granted access to patient data controlled by other organizations. This research highlights how blockchain technology can be used to manage EHRs while improving operational efficiency through process simplification and transparency. Additionally, the study proposes an architecture for managing and sharing healthcare data across enterprises. The suggested approach could significantly reduce the time required to transfer patient data among various health organizations while lowering overall costs.

Heart failure is a severe medical ailment that significantly impacts patients’ well-being and the healthcare system. For improved results, early detection and immediate treatment are essential. This work aims to develop and evaluate predictive models by applying sophisticated ensemble learning techniques. In order to forecast heart failure, we used a clinical dataset from Kaggle. We used the well-known ensemble techniques of bagging and random forest (RF) to create our models. With a predicted accuracy of 82.74%, the RF technique, renowned for its versatility and capacity to handle complex data linkages, fared well. The bagging technique, which employs several models and bootstrapped samples, also demonstrated a noteworthy accuracy of 83.98%. The proposed model achieved an accuracy of 90.54%. These results emphasize the value of group learning in predicting cardiac failure. The area under the ROC curve (AUC) was another metric to assess the model’s discriminative ability, and our model achieved 94% AUC. This study dramatically improves the prognostic modeling for heart failure. The findings have extensive implications for clinical practice and healthcare systems and offer a valuable tool for early detection and intervention in cases of heart failure.

This work serves to propose a national electronic health system based on the Big Data approach. First of all, we assessed the practice of health information systems (HIS) in Morocco and their obstacles. We performed a survey that was founded on 24 questions to specify the necessary details on this topic. This study shows that there is a primary need for the establishment of an HIS that facilitates the control, analysis, and management of health data in Morocco. For this reason, we have proposed the implementation of the Moroccan Health Data Bank (MHDB). This system will be based on powerful big data technologies that save, manage, and process health data with greater efficiency. The information present in this proposed system can provide the necessary resources for several actors to exploit this wealth, which is embodied in this massive data. We have developed a general description of the MHDB, its components, its conceptual architecture, and an example of a use case.

Purpose: The purpose of this study was to prioritize the factors affecting consumer-buying behavior in online social media marketing.Method: The analysis and validation of indicators were conducted using the mixed method of structural equation modeling and partial least squares. Additionally, the IPMA matrix was utilized to determine the importance and type of performance of each factor. The research data were influenced by consumer information, predominantly consisting of women with a master's degree aged between 36 and 50 years. The study employed a non-probability sampling method common for online surveys, and 466 individuals were examined using Cohen's effect size formula.Findings: The research findings indicated that consumer engagement was the most important factor, and ease of use exhibited the highest level of performance in the overall social media model. Furthermore, consumer engagement was identified as the most important factor, while electronic word-of-mouth (EWOM) demonstrated the highest performance level on Instagram. Conversely, EWOM was deemed the most important factor, with consumer engagement displaying the highest performance level on Telegram. These results can be utilized by marketers to influence consumer purchasing behavior and craft online marketing strategies accordingly.Conclusion: Companies utilizing online social media platforms are advised to enhance consumer engagement and performance by implementing short-term techniques and effective strategies, such as incorporating online chat functionalities in the user environment. Instagram, being the most widely used social media platform and an online shopping hub for consumers, showcased acceptable performance in terms of consumer engagement. Hence, companies need to take measures to elevate performance levels to match their importance. In the case of Telegram, EWOM emerged as the most crucial factor among others, with a commendable performance rating. Businesses can bolster their Customer Relationship Management (CRM) units and enhance WOM initiatives to the fullest extent possible.

The present research examines the benefits of implementing knowledge management (KM) principles in the Jordanian banking sector to enhance performance. The study emphasizes the significance of Artificial Intelligence (AI) and how Jordanian banks utilize it to improve the quality of customer service they provide. This study targets managers at all levels and focuses on the Jordanian banking sector as its research environment. A questionnaire is created to gather information from a random sample to achieve the research's objectives. The study involves a sample of 250 managers. Additionally, the research adopts a descriptive methodology, and SPSS is used to analyze the data. The statistical findings provide robust evidence for the importance of performance expectations, social influence, and perceived risk in influencing consumer intentions. Marketers and decision-makers within the banking industry can leverage these insights to shape their long-term strategies for effectively utilizing and maximizing AI technology in the banking sector. Furthermore, by providing policymakers and practitioners of Jordanian commercial banks with insight into the variables influencing user satisfaction, the findings will help these complex institutions operate more effectively.

Purpose: This research aimed to identify and evaluate the risks of content production in the governmental digital libraries of Tehran.Method: In terms of essence, this research is synthetic (library studies, qualitative and quantitative), and regarding purpose, it is an applied one.  In the first part, using the studies of the research literature, a set of indicators related to the risks of content production in the governmental libraries of Tehran was obtained. The second part of this research involved a fuzzy Delphi approach that was conducted at two stages among 20 experts. In this stage, a researcher-made questionnaire based on the indicators obtained from the first stage was used. The third part of the research was a survey-analysis conducted with a quantitative method using a questionnaire made out based on the results of qualitative stage with three criteria: the probability of occurrence, effect intensity, and the inability of organization to respond and was distributed among 100 managers and experts of governmental digital libraries in Tehran.Findings: In this research, the risks of content production were identified and fell into nine major categories (human force, environmental factors, infrastructure, protection and maintenance,  creators`  technical rights, integration, content evaluation of sources and authors and information security).Conclusion: The results of this evaluation show that digital libraries are not exactly at their best level when it comes to their responses to the risk of human resources, authors' rights, and integration risks.

Purpose: The key to startup success is a brand-centric approach that combines brand leadership strategy with creative, targeted, and cost-effective business methods. In the brand-centered approach, all company processes revolve around the development of brand identity in continuous interaction with customers, to create long-term competitive advantages for the brand. The purpose of this research is to investigate the impact of entrepreneurship-based branding in cyberspace on the performance of startups.Method: The current research is of an applied type and with a mixed method and a sequential qualitative-quantitative approach, first qualitative and then quantitative data was collected and analyzed. Due to the small size of the population, sampling was not done and all 52 people were examined. Smart PLS software was used to analyze quantitative data and test research hypotheses and implement structural equation modeling. Confirmatory factor analysis was also used to test the significance of the relationships and the fit of the obtained measurement models. To analyze the data and test the research hypotheses, the structural equation modeling method was applied.Findings: Qualitative findings showed that the branding model based on entrepreneurship in cyberspace includes six main themes and 18 sub-themes. Causal factors include risk-taking categories, business situation analysis, and brand content capabilities; Background factors include the categories of brand organizational structure, market orientation, and brand orientation; intervening conditions include the categories of legal infrastructure, customer characteristics, and economic uncertainty; the central category includes the three categories of brand vision depiction, brand integrity and entrepreneurial capabilities; strategies including three categories of brand positioning, strategic planning for branding and value creation; And the consequences include three categories of competitive advantage, strategic brand development and brand identity development. Quantitative findings showed that the causal conditions of branding with a score of 26.719 has a positive and significant effect on entrepreneurial branding; Entrepreneurial branding with a score of 4.873 on value-based brand positioning; And value-based positioning with a score of 29.960 has a positive and significant effect on the performance of startups.Conclusion: The results indicate that the branding model based on entrepreneurship in cyberspace and its impact on the performance of startups includes six main themes and 18 sub-themes, and branding based on entrepreneurship in cyberspace has a positive and significant effect on the performance of startups.

Purpose: The purpose of this research was to provide a model for Validating and Presenting Brand-Customer Interaction Model in Digital Platform in the Cosmetics Industry.Method: This research was applied in its purpose and utilized a mixed approach (qualitative and quantitative). In this regard, this study was conducted with the aim of presenting and validating the brand-customer interaction model in Instagram Platform. The present study is a descriptive survey in terms of its practical-developmental purpose and data collection method. The statistical population in the qualitative section includes marketing professors and cosmetics industry managers, 20 of whom were selected by purposive sampling. The statistical population in the quantitative section also includes customers of cosmetics and health products, 384 participants were selected using the convenience sampling. The data collection tools were a semi-structured interview and a researcher-made questionnaire. First, thematic analysis method was used to analyze the expert interviews. Next, the identified pattern was validated using partial least squares method. Thematic analysis and partial least squares were done with MaxQDA software and Smart PLS software, respectively.Findings: The criterion to achieve data saturation has been to achieve repetition in extracting codes. 235 codes were identified in the open coding stage. Finally, three overarching themes, eight organizing themes, and 49 basic themes were obtained through axial coding. Based on the structural equation model, the proposed model was fitted and confirmed.Conclusion: Based on the results, effective marketing and digital content marketing are the basic elements of the model, which increase brand recognition and brand identity among customers by increasing interaction with customers. Brand recognition and identity contribute to positive word-of-mouth marketing, which in turn affects brand positioning on Instagram. Finally, in this way, it is possible to create a constructive and interactive brand-customer relationship.

Green information technology is in the spotlight for organizations, helping them save money by using information technology (IT) to achieve the highest efficiency and thus reduce environmental impacts. One of the ways that can help organizations planning for deploying green IT is to evaluate green information technology maturity (GITM). Previous studies have referred to various criteria for green IT evaluation, most of which are qualitative criteria that are difficult to measure and evaluate in ambiguous conditions. The main objective of this study is to identify crucial criteria that affect the GITM level and to design a fuzzy inference system to assess the GITM level in any organization. While using a Mamdani Inference system, inputs can be verbal expressions or crisp values, and the output shows the level of maturity of green information technology. Since green IT knowledge is not modeled in previous studies, modeling it in the current study is a valuable step for organizations confused about various factors they should consider for going green. The main system criteria are the conditions of the data center, office environment, work practice, procurement, and corporate citizenship. Due to the generality of the model used for the knowledge base system development, organizations can use this system for the green IT maturity level determination. The presented inference system helps organizations understand their status of being IT green and plan for the following steps to accomplish their desired maturity level. The proposed inference system has been tested, validated, and used to determine the maturity level of Tehran municipality.

Purpose: Start-up businesses have attracted considerable attention regarding the new approach in the modern economy The present study was conducted to investigate the factors affecting the improvement of customers’ online shopping experience in e-commerce start-ups in the healthcare sector.Method: This is an applied research conducted as a descriptive-survey. The target population includes all customers who used the electronic start-up services in the healthcare sector; out of which a sample of 384 individuals was selected using the Morgan table. A self-administered questionnaire was developed to collect the data which were analyzed using partial least squares and Smart-PLS software.Findings: All research hypotheses were confirmed, and it was proved that factors such as customer respect, customer enjoyment, importance of time, information security, convenience, perceived experience, valuable experience, and perceived image experience have a positive effect on improving customers’ online shopping experience in e-commerce start-ups.Conclusion: Applying the proposed model helps e-start-ups increase their performance   by eliminating their shortcomings and boosting their strengths.

This study investigates Ghanaian students' adoption of Mobile Learning (ML) by extending the technology acceptance model with a subjective norm variable. Specifically, this study focuses on the moderating effect of gender using the Measurement Invariance of Composite Models for the analysis. The study used a purposive sampling technique to collect the data for the study from sec-ond-year diploma students at the University of Professional Studies in Accra. SmartPLS 3.3.3 was used to analyze the data from 330 respondents. The findings of the study suggest that perceived ease of use, perceived usefulness, and subjective norm have a significant influence on the behavior-al intention to adopt mobile learning for the complete data set. In addition, the results suggest that the impact of the subjective norm was not significant for female students but for male students. Also, the impact of perceived ease of use and perceived usefulness on behavioral intention were insignificant. Furthermore, the findings suggest that behavioral intention influences students' actual use of mobile devices to access learning materials. Finally, gender moderates the relationship be-tween subjective norms and behavioral intention. The findings demonstrate group heterogeneity, therefore, investigations on technology adoption must always incorporate group dynamics to un-derstand how different groups respond to its adoption. The findings of the study hold significance for both policy and research implications.

Today, gamification is being used in various areas such as education, health, and business to enhance engagement and increase the system's efficiency. Despite significant scholarly interest, in many cases, undesirable results have been achieved using gamified solutions. This highlights the need for further research to explore these challenges through innovative methodologies and to devise new solutions. Addressing this gap, we conducted a systematic review of the literature on the emerging and growing subject of gamification using the PRISMA methodology and proposed a novel model for the strategic development of future gamification studies. The research led to the identification of 48 qualified empirical studies which have been analyzed to outline the existing views, gaps, and consequently the implications for future research. Through the analysis, we delineate the impact and effectiveness of gamification, highlighting its potential to transform user experience positively when implemented with strategic finesse. Consequently, we propose a novel model for the strategic development of future gamification studies, presenting it in three main dimensions: Contexts, Users, and Elements, and for each dimension, significant and less-paid topics are discussed. In addition, we represent six main suggestions for the design of the entire gamified system: Decision-Making Methods, Success Factors, Validation Methods, Dynamic Design Approach, Timeframe, and Modern Technology. Our proposed model not only facilitates a deeper understanding of gamified systems but also offers actionable insights and guidelines for both academics and practitioners. It is meticulously designed to assist researchers and practitioners in crafting more effective gamified systems that are customized to meet specific user needs and environmental contexts. By doing so, it aims to maximize the sustainable benefits of gamification, ensuring that these systems deliver significant and lasting impacts. This strategic approach integrates the latest advancements in technology and dynamic design principles, establishing a robust framework for the future of gamification research and application.

Purpose: The libraries of medical sciences universities have much more diverse goals and services than can be publically conceived, so providing services related to information resources is one of the most important challenges facing these organizations.Method: The present study is an applied research based on its purpose and descriptive-analytical as regards method. The study utilized the semi-structured interview method to obtain the factors affecting the provision of health information resources services. Sampling was conducted based on a purposeful method and experts’ viewpoints. The sampling was carried out the fuzzy Delphi technique which aimed to provide a solution for the issues. A researcher-made questionnaire was used to check the factors obtained from 62 central libraries of medical sciences.Findings: In general, six types of services were determined as health information resource services in specific central libraries, including tools for exploring the online book registration network, selection tools, interlibrary loan, free educational tools, additional book publishing tests, and content evaluation. Additionally, eight factors were identified, including providing services of specialized bibliographic review by librarians, consultation services to users, dissemination and provision of selective information services on Persian and Non-Persian sources, overcoming the weaknesses of librarians without library education, increasing the diversity of medical sciences library services, utilizing new technologies to compensate for deficiencies and lack of resources, improving the social function of the library as a social institution, and offering various electronic services such as databases and digital resources. These identified factors were found to influence the provision of health information resources.Conclusion: Various factors may affect the provision of health information resources services in universities of medical sciences, most importantly improvement of the social functions of libraries.

In healthcare, a diagnosis is reached after a thorough physical assessment and analysis of the patient's medicinal history, as well as the utilization of appropriate diagnostic tests and procedures. 1.7 million People worldwide lose their lives every year due to complications from chronic kidney disease (CKD). Despite the availability of other diagnostic approaches, this investigation relies on machine learning because of its superior accuracy. Patients with chronic kidney disease (CKD) who experience health complications like high blood pressure, anemia, mineral-bone disorder, poor nutrition, acid abnormalities, and neurological-complications may benefit from timely and exact recognition of the disease's levels so that they can begin treatment with the most effective medications as soon as possible. Several works have been investigated on the early recognition of CKD utilizing machine-learning (ML) strategies. The accuracy of stage anticipations was not their primary concern. Both binary and multiclass classification methods have been used for stage anticipation in this investigation. Random-Forest (RF), Support-Vector-Machine (SVM), and Decision-Tree (DT) are the prediction models employed. Feature-selection has been carried out through scrutiny of variation and recursive feature elimination utilizing cross-validation (CV). 10-flod CV was utilized to assess the models. Experiments showed that RF utilizing recursive feature removal with CV outperformed SVM and DT.