INTRODUCTION: The current research aimed to analyze the strategies, platforms, and obstacles facing the Relief and Rescue Organization in benefiting from education in the age of knowledge. METHODS: This applied qualitative research was conducted based on the grounded theory. Participants included academic and Relief and Rescue Organization experts. A total of 20 cases were studied and selected by purposive non-random sampling using semi-structured interviews and theoretical saturation principle. In the theory analysis process, MAXQDA-2022 software was used. FINDINGS: Based on the research findings, managerial factors, as well as technological and behavioral development, were identified as strategies. Moreover, platforms were behavioral, environmental, and social factors and obstacles were recognized as technological education and support. CONCLUSION: As evidenced by the obtained results, in order to improve its quality level in the age of knowledge, Relief and Rescue Organization should establish a close relationship with education sector and remove the obstacles ahead.