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In recent years, Blockchain technology has been recognized as one of the most important new technologies affecting businesses and society, with a very bright future ahead. This technology is known as one of the most critical technologies of industry 4. Given that Blockchain technology is a new concept, before implementing it, the organization must understand it and be prepared to accept it; otherwise, the organization will incur irreparable damages. The main purpose of this study is to provide a framework within which organizations can evaluate their readiness to implement Blockchain technology. For this purpose, after a library study and systematic literature review, this study provided the initial research framework using the meta-synthesis method. Finally, the Lawshe model was applied to validate the proposed framework for the organization's readiness to implement Blockchain technology. Based on the findings, the final established framework included seven main dimensions, including Blockchain-based business strategy, operations of a distributed system, culture, people in Blockchain decentralized network, decentralized governance, technology, and Blockchain-based product traceability. Besides, 37 main criteria affected these dimensions, which can help companies increase the level of Blockchain technology readiness. Finally, this framework was used to measure the readiness of an airline company. According to the results of the analysis, Blockchain-based business strategy, culture, and Blockchain-based product traceability showed a medium level of readiness. Moreover, none of the main dimensions of Blockchain technology readiness were sufficiently prepared in this case study. This paper suggests practical recommendations to improve the level of Blockchain technology readiness for the managers

The article considers a method for solving an information asymmetry problem that is relevant for the banking sector. The authors compare bank products and services in which tariff packages are consist of different informational components. The principal feature of the proposed method is to focus on obtaining a subjective evaluation of the attractiveness of the Bank’s offers for specific target groups. This makes the proposed method relevant for Central and commercial banks, as well as for consumers of banking products. Since complex tariff packages of different banks contain not only many indicators but also different sets, it is impossible to directly compare them. The proposed method allows solving the main informational problems of traditional methods for comparing banking products. Using the Fuzzy Inference System (FIS) allows a flexible approach to the aggregation of singular indicators of tariff packages and simplifies the expert procedures. To make rules for fuzzy inference, linguistic constructions close to the natural language can be used. This makes it easier to fill the knowledge base. To solve the set tasks, a methodology for constructing hierarchical FIS is used. In comparison with non-hierarchical FIS it can reduce the requirements to the number of rules in fuzzy inference rule base and system implementation time. The experiments with the fuzzy inference system, which implements a corporate credit cards tariff packages comparison of four Ukrainian banks, showed the effectiveness of the proposed approach. The obtained numerical results are adequately interpreted for the highlighted groups of banking product consumers

Nowadays with the ever-increasing growth in social media platforms and the creation of different forms of online activism, the word known as “Campaign” has become a familiar and useful term in people’s everyday lives. Campaigns with all kinds of social aims especially using Hashtags are run on social media platforms by individuals, charities, NGOs, governments, municipalities and brand companies and with peoples' participation and value co-creation, appropriate results are achieved and the desired changes are made in people’s attitudes and the behavior of individuals, businesses, or governments. Therefore, there seems to be a new form of a virtual public sphere where there is action, dialog and social mobilization, which leads to the formation of public opinion and social change in the digital era. In this paper, using a critical review method, we are going to investigate a public sphere's literature and study its core features (1. access, 2. dialog, 3. action, and 4. public opinion) in digital campaigns and online platforms. Then, in the last part, we are going to map those in a real case study in order to further clarify the arguments and show how social campaigns on online platforms contribute to the formation of a public sphere in the digital era.

Focusing on the problems faced by blind people, this paper has come up with the technology solution for the assistance of blind people. The solution is based on the intelligent data transmission to the earphone of a person based on task associated. The solution consists of a jacket to detect the obstacles along with a wearable box with task priority switchs. The system helps in detection of the obstacle and its height, one-touch cab booking and support of relatives, Ambulance services, Police services, etc. in the case of emergency. Either wired and wireless headphones or speakers can be interfaced with the device (box) to get audio notifications. The various tasks are triggered using multiple switches. The system will use a definitive SOC (System on Chip) platform recognized as Rasp-Pi-Pi along with ultrasonic sensor HC-SR04, Neo-6M GPS (Global Positioning System) module, and different switches. The system uses a 20,000 mAh lion battery for the power supply. The voice signals can be provided in more than fifty languages. A fall detection system is also discussed in this paper. This system will be beneficial not only for blind but also for care of old aged people

Chatbots is a computer software powered by artificial intelligence designed to replicate human interaction. It is also possible to refer to them as digital assistants that comprehend the capacities of humans. The bot interprets the user's intent, then processes their queries and provides prompt responses. Chatbots perform their most crucial role: to analyse and detect the intent of the user's request to extract relevant entities. AI-powered chatbots were introduced to improve operational efficiency, eventually saving organisational costs. This study investigates the role of system and service quality in customer satisfaction in banking services. One hundred forty-five usable data were used for analysis. Data were analysed using the Smart PLS. The results revealed that response time, usability, adaptability, empathy and responsiveness were insignificant for customer satisfaction. The result is important as it gave the insight point of customers with regards to the new services. Business organisations may need to introduce chatbots and perhaps make some improvements from time to time to provide better services.

Despite the vital role of information in relational-oriented firms, there are limited studies on the impact of information quality on relationship marketing. To address this gap, this study develops a conceptual model to examine the impact of information quality on the successful implementation of relationship marketing by assessing the mediating role of salespeople's relational competency. The proposed model is tested using structural equation modeling (SEM) technique with data collected from 140 employee-customer pair sample of Shatel Group (Tehran, Iran). Stratified sampling is our applied research methodology, we also employed questionnaire for data collection. The results indicate that while there is no meaningful relationship between information quality and salespeople's relational competency, there is a significant relationship between salespeople's relational competency and relationship marketing. Accordingly, it could be concluded that salespeople's relational competency cannot act as a mediating variable and thus information quality cannot affect relationship marketing indirectly.

Healthcare service institutions (HSIs) have sought ways to motivate patient loyalty in response to surging rates of medical tourism. Previous research indicates that Hospital Information System (HIS) is essential for HSIs to gather, measure, and analyze the massive amounts of data required to generate patient loyalty. There is currently no consensus on the factors that comprise HIS specifically geared towards motivating patient loyalty (HISPL). Furthermore, HIS requires full adoption by HSI staff to be effective. Thus, to reduce wastage of HSI resources, it is necessary to predict whether a given HIS specifically geared towards motivating patient loyalty is likely to be adopted. The purpose of this study is to reveal the factors that comprise HISPL and to modify the Unified Theory of Acceptance and Use of Technology (UTAUT) model to help predict the likelihood of an HISPL to be fully adopted by HSI staff. The results revealed that pertinent HISPL factors are capability, configurability, ease of use/help desk availability and competence (EU), and accessibility/shareability (AS). Using these factors, the UTAUT model was modified to fit the specific needs of HISPL. The modifications are theoretical and will have to be validated in future empirical studies.

The most important aspects of image processing are image enhancement. The visual form of an image can be enhanced by using image enhancement techniques for better human interpretation. In this research paper we discuss an   outline and analysis of commonly used image enhancement techniques using finger vein image or personal authentication. Also, experiments are carried out to compare performance of various types of filters for removal of noise from the noisy images through evaluation performance parameter such as mean square error (MSE), peak signal to noise ratio (PSNR) values and structural similarity (SSIM). It was found that application of max filter technique ensures an improved quality of the finger vein image. The mean filter is most advanced in de-noising the images. Mean filter is most efficient in eliminating the salt and pepper noise. From the experiments performed on finger vein image using SDUMLA-HMT database, it is proven that Weiner filters are outstanding for elimination of Gaussian Speckle and Poisson noises and thus, Weiner filter is found to be most appropriate and well-suited for eliminating nearly all types of noise.

This study aims to investigate the effectiveness of university roles in entrepreneurial intentions among university students. This study is also measuring the functions of the system supports as the control variables towards entrepreneurial intentions. Universities seem to compete in the industry to provide and develop the entrepreneurial skills set to their students. Perhaps they may add more benefit in preparing and equipping their students as entrepreneurs once they completed their studies. The study was conducted in local universities. Three hundred respondents were approached in getting the data compiled. Based on that, only 250 complete and usable data received in returns. An 83% response rate is achieved because the sample was from a list of young entrepreneurs' schemes currently being assessed by the government agencies. Questionnaires used to validate the items from university roles (6 items), entrepreneurial intentions (5 items), and finally support systems (6 items). Likert scales were used to measure all the items. Besides that, there are also seven questions for respondents' profiles. The results indicate that all tested hypothesized were positively significant. Universities should consider finding ways to develop and motivating their students towards entrepreneurial intentions. Further study may continue the model with different sets of control variables for concrete solutions in managing the student's entrepreneurial intentions.

Learning effective segment depictions and resemblance measures are fundamental to the recuperation execution of a substance based picture recuperation (CBIR) structure. Regardless of wide research tries for a significant long time, it stays one of the most testing open gives that broadly impedes the achievements of real-world CBIR structures. The key test has been credited to the extraordinary "semantic hole" subject that happens between low-level photo pixels got by technologies and raised close semantic thoughts saw by a human. Among various techniques, AI has been successfully analyzed as a possible course to interface the semantic gap in the whole deal. Impelled by late triumphs of significant learning techniques for PC vision and various applications, in this paper, we try to address an open issue: if significant learning is a longing for spreading over the semantic gap in CBIR and how much updates in CBIR endeavors can be cultivated by exploring the front line significant learning methodology for learning feature depictions and likeness measures. Specifically, we explore a structure of significant learning with application to CBIR assignments with a wide game plan of definite examinations by investigating front line significant learning methodologies for CBIR endeavors under moved settings. From our exploratory examinations, we find some encouraging results and compress some huge bits of information for upcoming research.

The development of information and communication technologies changes how many industries and services operate. Those changes are also concerning all sectors of the travel industry, although some more than others.  Mobile access to the internet allows consumers to purchase through transaction-based applications such as e-ticketing, QR-code services, Bitcoin, E-wallet, and using a third party like PayPal.  E-Wallet is predicted to be one of the future's most successful payment modes but has achieved limited acceptance in developed countries to date. Similarly, this service is considered new in Malaysia.  Utilizing Davis' Technology Acceptance Model, this study examines the factors contributing to E-Wallet's adoption among the millennial tourist in Kuala Lumpur.  Using the self-administrated questionnaires, data from 100 respondents were collected and analyzed using SPSS.  The finding revealed that perceived ease of use of E-Wallet among millennial tourists proved to be the most substantial cause besides the significant positive relationships found from other variables such as perceived usefulness and social influence in the context of millennium tourists.  However, perceived credibility was found not related to the adoption of E-Wallet.  These findings have important theoretical and practical implications, particularly for the development and marketing of E-Wallet service, which will support the long‐term success of mobile commerce.

During the COVID-19 pandemic, the usage of e-learning systems became the main challenge for many universities. E-learning has risen as cutting-edge method for promoting learning delivery. To ensure productive use, it is important to continue using e-learning. Numerous studies have shown that continued usage by the user is the indicator of success in e-learning, and in recent years, research on continued use of e-learning is being explored at a higher level than before. However, to date, there have been no attempts to systematically analyse these studies in order to provide researchers and practitioners with a picture of the current state of continued usage of e-learning. The aim of this research is to provide an in-depth look at the theory of continued use information systems in e-learning context. In this study, we used a systematic review approach to collect, evaluate, and synthesize data on the accuracy and value of previous articles published in digital databases between 2009 and 2019 that were based on this research area. To include all relevant research papers that were written during this period time, we used a Systematic Literature Review (SLR) approach to collect and review studies by following a predefined review process that included both automated and manual search strategies. We listed 87 primary studies from the review study that presented research on the continued use of e-learning. These studies were analysed using a comprehensive mapping method that collected relevant information to address a series of research questions. We summarized and analysed the published articles, which covered a wide range of research subjects, including the majority of factors that affect e-learning use. While research on the continued use of e-learning is growing and providing a promising new field of research, the systematic review found that a clearer understanding of the environment and path is not well reported. This research will contribute to a better understanding of the factors that affect e-learning use over time