کلید واژه ها: Emotional intelligence Hospital nurses Job emotions Job Performance Organizational commitment

حوزه های تخصصی:
شماره صفحات: ۲۳۷-۲۴۴
دریافت مقاله   تعداد دانلود  :  ۵۵

آرشیو

آرشیو شماره ها:
۵۶

چکیده

INTRODUCTION: The present study was conducted with the aim of answering the question of whether emotional intelligence has an effect on the working attitude of hospital nurses. METHODS: By reviewing the background of the studies conducted on the three attitudes of job satisfaction, organizational commitment and the turnover intention, and to examine the effect of the research variables on each other by using the descriptive-analytical research method and collecting data through a survey, 175 nurses were selected and examined by random sampling method. Data analysis was done by structural equation modeling method using Smart PLS3 software. FINDINGS: The findings showed that adding emotional intelligence criteria can improve job satisfaction, improve performance, reduce the turnover intention and increase organizational commitment by helping nurses to reduce negative emotions and increase positive emotions. CONCLUSION: In this research, the mediating role of emotions and job performance was examined, and according to the results, state positive affect had a significant moderating role in the relationship between job satisfaction and all dimensions of emotional intelligence among nurses.

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