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Despite the vital role of information in relational-oriented firms, there are limited studies on the impact of information quality on relationship marketing. To address this gap, this study develops a conceptual model to examine the impact of information quality on the successful implementation of relationship marketing by assessing the mediating role of salespeople's relational competency. The proposed model is tested using structural equation modeling (SEM) technique with data collected from 140 employee-customer pair sample of Shatel Group (Tehran, Iran). Stratified sampling is our applied research methodology, we also employed questionnaire for data collection. The results indicate that while there is no meaningful relationship between information quality and salespeople's relational competency, there is a significant relationship between salespeople's relational competency and relationship marketing. Accordingly, it could be concluded that salespeople's relational competency cannot act as a mediating variable and thus information quality cannot affect relationship marketing indirectly.

This paper describes a series of experiments in using logistic regression machine learning as a method for entity resolution. From these experiments the authors concluded that when a supervised ML algorithm is trained to classify a pair of entity references as linked or not linked pair, the evaluation of the model’s performance should take into account the transitive closure of its pairwise linking decisions, not just the pairwise classifications alone. Part of the problem is that the measures of precision and recall as calculated in data mining classification algorithms such as logistic regression is different from applying these measures to entity resolution (ER) results.. As a classifier, logistic regression precision and recall measure the algorithm’s pairwise decision performance. When applied to ER, precision and recall measure how accurately the set of input references were partitioned into subsets (clusters) referencing the same entity. When applied to datasets containing more than two references, ER is a two-step process. Step One is to classify pairs of records as linked or not linked. Step Two applies transitive closure to these linked pairs to find the maximally connected subsets (clusters) of equivalent references. The precision and recall of the final ER result will generally be different from the precision and recall measures of the pairwise classifier used to power the ER process. The experiments described in the paper were performed using a well-tested set of synthetic customer data for which the correct linking is known. The best F-measure of precision and recall for the final ER result was obtained by substantially increasing the threshold of the logistic regression pairwise classifier.

The Central Statistics Agency (BPS) is a government institution that has the authority to carry out statistical activities in the form of censuses and surveys, to produce statistical data needed by the government, the private sector and the general public, as a reference in planning, monitoring, and evaluation of development results. Therefore, providing quality statistical data is very decisive because it will have an impact on the effectiveness of decision making. This paper aims to develop a framework to determine priority of solutions in overcoming data quality problems using the Analytic Hierarchy Process (AHP). The framework is built by conducting interviews and Focus Group Discussion (FGD) on experts to get the interrelationship between problems and solutions. The model that has been built is then tested in a case study, namely the Central Jakarta Central Bureau of Statistics (BPS). The results of the study indicate that the proposed model can be used to formulate solutions to data problems in BPS.

This paper discusses recent research on methods for estimating configuration parameters for the Matrix Comparator used for linking unstandardized or heterogeneously standardized references. The matrix comparator computes the aggregate similarity between the tokens (words) in a pair of references. The two most critical parameters for the matrix comparator for obtaining the best linking results are the value of the similarity threshold and the list of stop words to exclude from the comparison. Earlier research has shown that the standard deviation of the token frequency distribution is strongly predictive of how useful stop words will be in improving linking performance. The research results presented here demonstrate a method for using statistics from token frequency distribution to estimate the threshold value and stop word selection likely to give the best linking results. The model was made using linear regression and validated with independent datasets.

Despite the increasing importance of data and information quality, current research related to Big Data quality is still limited. It is particularly unknown how to apply previous data quality models to Big Data. In this paper we review Big Data quality research from several perspectives and apply a known quality model with its elements of conformance to specification and design in the context of Big Data. Furthermore, we extend this model and demonstrate it utility by analyzing the impact of three Big Data characteristics such as volume, velocity and variety in the context of smart cities. This paper intends to build a foundation for further empirical research to understand Big Data quality and its implications in the design and execution of smart service ecosystems.