درخت حوزه‌های تخصصی

The study aimed at examining the effects of scaffolding ESP readers, by using graphic markers and highlighting syntactic and emphatic prosody, on their Foreign Language Reading Anxiety (FLRA) and fluency. A mixed-methods research design was used for a deeper understanding of the obtained data. An experimental design was planned with a control and an experimental group including 38 students of two fields, museum studies, and conservation of historic buildings in Shiraz University of Arts. Participants of the experimental group were scaffolded to develop reading fluency with different graphic markers, while members of the control group had their usual ESP classes. The participants’ FLRA and reading fluency levels were assessed prior to the study and after it ended. Statistical analysis of the results proved that scaffolding the students with graphic markers had the potential to lower their FLRA. Also, the results of fluency assessment frameworks including Words Read Correctly per Minute (WCPM), Multidimensional Fluency Scale (MDFS) and National Assessment of Educational Progress (NAEP) confirmed the effectiveness of scaffolding the readers with graphic markers. For a deeper understanding, the data were explored using qualitative data classification and analysis by the NAEP framework. The qualitative analysis of the observations showed while graphic cues can scaffold the learners to notice their shortcomings toward an optimum level of fluency, they could not be the sufficient condition for achieving the goal. It was also concluded that online decoding, sight-word reading, and sensitivity to stress and intonation are pre-requisites of fluent and prosodic reading with expression.

The capital market in each country is considered as the most important part of the economy and its fluctuations may reflect the economic situation of the country. In this paper, the hypothesis of convergence of stock market price indices in Asian countries during the period from January 2007 to February 2017 is investigated using cluster analysis method. The results show that there is no evidence of overall convergence among countries. However, there are three converging clusters between stock markets while the Jordanian stock market forms a non-convergent cluster. These findings should assist portfolio managers in the design and implementation of appropriate portfolio management strategies. Regulatory authorities can also benefit from the design of financial regulation.

Knowing and managing the concept of customer experience is the main factor in creating competitiveness for any organization. Moreover, without customer experience management, a business cannot specify appropriate strategies to maintain the current market and business sustainability. However, most of the existing studies have looked at this subject abstractly and have not provided a comprehensive model based on steps taken in the customer journey. This research aims to fill the gap by providing the body of knowledge with a comprehensive model for customer experience management, where the stepwise nature of the concept is maintained. Using a grounded theory (GT) strategy, 20 experts in the Iranian IT sector took part in this study. Data gathered using an interview protocol that was made based on reviewing the existing literature. Both reliability (Inter-coder rating) and validity (face and content validity) measures for the data gathering tool were obtained. Three coding approaches of grounded theory (open, axial, and selective coding) were applied to analyze the data. This study introduced a stepwise model of customer management experience through the customer journey steps. The model also contains the prerequisites conditions to realize the customer experience in the IT sector and reveals the contextual factors affecting the process and finally the consequences of applying the model.

Iranian exceptionalism has been a major factor in preventing rapprochement between the US and Iran. There are two major factions within the foreign policy establishment of the Islamic Republic representing “reconciliation discourse” and “resistance discourse”. These two can be seen as sub-discourses within the Islamic Revolution discourse engaged in a struggle over its “correct” interpretation. The “reconciliation discourse” seeks development as the main goal of Iran’s foreign policy, and, hence, considers reconciliation with the US to be a precondition to that goal. Its arguments imply that Iran is not an exceptional country. The resistance discourse, on the other hand, is deeply exceptionalist and deems resistance against the US and maximalist independence to be the main objectives of Iran’s foreign policy. This discourse strongly opposes mending ties with the US because such a move would be understood as a threat to Iran’s exceptionalism.