ترتیب بر اساس: جدیدترینپربازدیدترین
فیلترهای جستجو: فیلتری انتخاب نشده است.
نمایش ۴۲۱ تا ۴۴۰ مورد از کل ۲٬۹۳۵ مورد.
۴۲۱.

واژگان مرتبط با طلاق عاطفی در فقه اسلامی

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تعداد بازدید : ۵۵۷ تعداد دانلود : ۴۴۴
از واژه هایی که در حوزه مشکلات مربوط به روابط زناشویی، در سالیان اخیر، متداول شده واژه طلاق عاطفی است. زوجین در طلاق عاطفی گرچه ازنظر قانون، متأهل محسوب می شوند لیکن در حقیقت دل ها جدای از هم است و معمولاً، نفرت، کراهت و شقاق بین زوجین، موج می زند. طلاق عاطفی که معلول علل خاص فردی اجتماعی، اقتصادی و فرهنگی است خود، عامل مشکلات دیگری مانند بگومگوهای خانوادگی، فشارهای روحی روانی، ضرب وجرح و دعوا و مرافعه و طلاق رسمی و شرعی می شود. این پژوهش به دنبال این بوده که آیا طلاق عاطفی در منابع فقهی آمده است یا خیر؟. در این مقاله با پژوهشی که در منابع فقهی انجام شده معلوم شد که واژه طلاق عاطفی و به عبارت بهتر فراق عاطفی گرچه در منابع فقهی نیامده ولی در ابواب مختلف فقهی مرتبط با طلاق و فراق زوجین، می تواند سراغ واژگانی را گرفت که در ارتباط با طلاق عاطفی است. این واژگان عبارت اند از: کراهت در روابط زوجین (شامل کراهت زوج از زوجه، کراهت زوجه از زوج و یا کراهت هریک از زوجین با دیگری)، نشوز، شقاق، سوء خلق و جز آن که اهتمام فقه در همه این موارد، اصلاح روابط موجود در طلاق عاطفی است. روش پژوهش از نظر گردآوری، کتابخانه ای و از نظر ماهیت پژوهش، توصیفی تحلیلی است
۴۲۲.

Globalization Impacts on The Structure of Ukraine's Economy: Innovations Challenges for Management in Digitalization, Social and Economic Transformations(مقاله علمی وزارت علوم)

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تعداد بازدید : ۵۳۱ تعداد دانلود : ۲۸۸
Globalization is one of the important elements of external environment of the enterprises, that is why it is defined to be the main object of this study. The main signs of globalization in international trade and the qualitative / quantitative changes caused are studied, in particular, attention is paid to the mutual exchange of resources to solve international problems, including environmental ones. The transformation of competitive / monopoly relations under the influence of globalization in the areas of levels of cooperation, the ratio of competition / rivalry, the dependence of competition on innovation, models of competitive behavior are analyzed. The impact of globalization on economic processes of influences redistribution in the markets between residents and nonresidents is investigated, the factors that cause changes in investment activity of nonresidents are identified, namely the direct relationship between changes in the index of economic globalization and the number of foreign enterprises in Ukraine. Based on the research, the identified exogenous factors are complemented by such factors as protection of intellectual property rights and prevention of abuse of intellectual property rights, and endogenous - as a relationship of decisive influence on businesses in specific markets, management awareness of the impact of their transactions on the market and others. It is concluded that globalization does not take into account the national characteristics of individual economies, the resource potential of development, but involves the use of existing benefits, respectively, those who want to become part of it must acquire certain exclusivity, disseminate relevant information, introduce innovation in enterprise management systems, show interest in cooperation with the relevant participant for the development of digitalization, social and economic transformations.
۴۲۳.

Advertising Strategy Management in Internet Marketing(مقاله علمی وزارت علوم)

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تعداد بازدید : ۷۰۵ تعداد دانلود : ۴۱۶
Information technology is becoming a basic tool for many industries, as well as creating an opportunity for direct active communication of all market participants, which significantly increases competition. As a result, customers have a very large selection of goods and services, fairly easy access to them, and significant price diversification. All this leads to new requirements for modern marketing. Modern marketing significantly changes not only the functions but also the approaches to business processes. A highly competitive environment requires companies to use a system of interconnected marketing tools using an integrated marketing approach. The paper is devoted to investigating advertising prices and advertising strategies of Google. The list of major Google products is analyzed. The relevance of advertising strategies to goals, ad placement, message creation, budget constraints, and ad delivery is determined. The difference in advertising prices in different countries has been studied. The cost per click analysis of European countries is carried out. Using the DEA model analyzed advertisement efficiency by VRS technology and input-oriented efficiency for European countries.
۴۲۴.

Mechanisms of Information and Analytical Support of Local State Administrations(مقاله علمی وزارت علوم)

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تعداد بازدید : ۴۷۷ تعداد دانلود : ۲۵۳
The article focuses on the relevance of the implementation  of information and analytical support mechanisms in the activities of local state administrations. Information resources and information processes in general become the main prerequisites for the effectiveness of public administration and local governments. This requires public authorities to implement systems and structures of information and analytical support of government activities, new forms and technologies of information use, new technologies for its collection, processing and analysis, creation and interaction of information databases. Theoretical bases of functioning of information and analytical maintenance mechanisms of local  administrations activity are substantiated; practical offers concerning the improvement of processes of their formation and functioning in system of public administration are generalized and developed.
۴۲۵.

Engineering of Techno-Pedagogical Innovation in Science and Technique of Physical and Sports Activities (Ctsstaps)(مقاله علمی وزارت علوم)

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تعداد بازدید : ۵۹۸ تعداد دانلود : ۳۹۶
In an EPS lesson, the student can learn in three different ways, including learning by doing, observing, or thinking; the last method will be the subject of our study, the objective of which is to show how a debate of ideas (sociocognitive conflict), between a group of students will make it possible to construct learning through the educational mediation of the teacher? So by verbalizing the problems encountered in learning situations and concretizing theoretical behaviors (proceduralization of knowledge), students will be able to learn in an autonomous and responsible manner (self-management). This expected result is one of the purposes of competence-based pedagogy as well as the pedagogical orientations, namely to train a citizen capable of developing powers of analysis and reflection and the ability to adapt (the national charter for education and training) Control groups were planned to facilitate comparison of the results. At the end of the experiment, we noticed that the students in the experienced groups made greater progress than those in the control groups. The progress that has been made by the experienced groups confirms the research hypothesis that the learning built by the students themselves through a collective project based on the verbalization of actions and problem solving is not only more profitable for the students but also for the teacher
۴۲۶.

The Impact of Strategic Vigilance on E-management in the National Railway Transport Company (SNTF)(مقاله علمی وزارت علوم)

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تعداد بازدید : ۳۹۷ تعداد دانلود : ۲۰۹
This study aimed to identify the impact of strategic vigilance (SV)on the useful application of electronic management in the National Railway Transport Company (SNTR), and to achieve the objectives of the study; a survey was designed and distributed to a simple random sample of 200 individuals from the National Railway Transport Company (SNTR) ), From which 180 questionnaires were retrieved, The results obtained indicate Spanish the respondents' perception of both strategic vigilance with its dimensions (competitive vigilance and technological vigilance, commercial vigilance and environmental vigilance) and electronic management in the researched company, The findings also revealed positive effect of strategic vigilance in the practical application of electronic management in the company National Rail Transport (SNTR).
۴۲۷.

Hybrid Weighted Random Forests Method for Prediction & Classification of Online Buying Customers(مقاله علمی وزارت علوم)

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تعداد بازدید : ۶۴۷ تعداد دانلود : ۳۶۹
Due to enchantment in network technology, the worldwide numbers of internet users are growing rapidly. Most of the internet users are using online purchasing from various sites. Due to new online shopping trends over the internet, the seller needs to predict the online customer’s choice. This field is a new area of research for machine learning researchers. A random forest (RF) machine learning method is a widely used classification method. It is mainly based on an ensemble of a single decision tree. Online e-commerce websites accumulate a massive quantity of data in large dimensions. A Random Forest is an efficient filter in high-dimensional data to reliably classify consumer behaviour factors. This research article mainly proposed an extension of the Random Forest classifier named “Weighted Random Forests” (wRF), which incorporates tree-level weights to provide much more accurate trees throughout the calculation as well as an assessment of vector relevance. The weighted random forest algorithm incorporates the C4.5 method named a “Hybrid Weighted Random Forest” (HWRF) to forecast online consumer purchasing behaviour. The experimental results influence the quality of the proposed method in the prediction of the behaviour of online buying customers over existing methods.
۴۲۸.

Formation of an Integrated Approach to Conducting Financial Analysis of the Company's Equity Based on Aspects of Information Management(مقاله علمی وزارت علوم)

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تعداد بازدید : ۴۶۷ تعداد دانلود : ۲۵۳
Equity is the basic structural component of the development of any business, so it is important for an industrial enterprise to develop tools to determine its effective management. It it is impossible without conducting qualitative financial analysis, timely and effective adaptation of valuation approaches in the modern conditions of functioning of enterprises. The effective functioning of enterprises is impossible without the use of modern complex methods, which include not only a methodology, a system of indicators, but also modern technologies for their assessment, planning and control. Information management is one of these technologies. To solve the problems of the study we used the method of structural-logical analysis, methods of theoretical generalization and comparative analysis, synthesis and method of grouping of absolute and relative values, graphical method and information management methods. The result of the study is the formation of a comprehensive approach to the financial analysis of the equity of the enterprise on the formed system of four groups of indicators. These indicators take into account the state of equity, its efficiency, ensuring risks in the process of the enterprise and directions of financial analysis.
۴۲۹.

Optimizing OLAP Cube for Supporting Business Intelligence and Forecasting in Banking Sector(مقاله علمی وزارت علوم)

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تعداد بازدید : ۷۰۶ تعداد دانلود : ۳۲۲
The data stored in data warehouse is used for making strategic decisions by integrating heterogeneous data from multiple sources at a single storage place, where data is used for querying and analysis purposes. With the advancement in the technology, Business Analytics and Business intelligence are being increasingly used in the financial sector for forecasting business decisions. Many On-Line Analytical Processing (OLAP) tools are being largely explored that can contribute to business decision making. Banking operation handles a lot of data as they operate daily. Subsequently, preparing of this tremendous volume of information requires instant and quick tools that can process the information at high processing speeds. Through this research paper, we represent the OLAP cube as one of the tools which can be used for business analysis. A case study of a bank and loan approval process is considered as one of the areas for implementation and analysis of business decisions using business intelligence which can serve as a key factor for increasing intelligence in the banking sector to make reliable business decisions. Higher management can forecast and predict various outcomes from the bank data warehouse using On-Line Analytical Processing technology which provided a multidimensional view of the data. Analysts can make business decisions by analyzing the reports and pattern trends in the graphs. Management can modify existing policies and procedures to increase the growth of the bank and can have a healthy competition with their competitors.
۴۳۰.

Determining Journal Rank by Applying Particle Swarm Optimization-Naive Bayes Classifier(مقاله علمی وزارت علوم)

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تعداد بازدید : ۶۸۰ تعداد دانلود : ۲۹۲
SCImago Journal Rank (SJR) is one indicator of a journal's reputation.  The value is calculated based on several published journals, such as scholarly journals' scientific impact, representing the number of quotes sent to a journal and the relevance or reputation of journals from which the quotations originate. A high SJR value means that the corresponding journal has a high reputation. This study aims to approach the SJR classification by implementing a machine learning approach. A simple yet powerful method Naïve Bayes Classifier (NBC), is selected. NBC utilizes probability calculations based on Bayes' theorem. However, NBC has an assumption that the attribute values do not depend on each other. This method is optimized using Particle Swarm Optimization (PSO) to overcome this weakness. This study used SJR data of the computer science domain from 2014 to 2017. Publication without Q rank is filtered for better performance. As a result, the accuracy of the proposed method is higher than the baseline. The use of PSO  significantly improves the NBC performance based on the performed T-test. The PSO-NBC selects four of eight features: H index, Cites/ Doc (2 Years), and Ref. / Doc. Overall results show that using PSO-NBC is closer to SJR rather than using mere NBC.
۴۳۱.

شناسایی و اولویت بندی عوامل کلیدی موفقیت جهت استقرار آموزش الکترونیکی در یک محیط تعاملی کارآمد

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تعداد بازدید : ۳۵۹ تعداد دانلود : ۳۲۷
امروزه فناوری اطلاعات به عنوان ابزاری جهت بهبود آموزش در سازمان ها و دانشگاه ها به کار گرفته می شود. با توجه به وابستگی آموزش به فناوری اطلاعات، چارچوب آموزش الکترونیک به عنوان یک روش در سطح جهانی مورد استقبال قرار گرفته است. هدف از انجام این پژوهش شناسایی و اولویت بندی عوامل کلیدی موفقیت در پیاده سازی آموزش الکترونیک می باشد. روش پژوهش این تحقیق از منظر هدف از نوع تحقیقات کاربردی و از منظر گردآوری داده ها از نوع تحقیقات کمّی است. با مرور ادبیات مرتبط 6 بعد و مجموعاً 56 شاخص جهت پیاده سازی آموزش الکترونیک شناسایی گردید. متعدد بودن شاخص ها منجر به استفاده از تکنیک دلفی فازی جهت کاهش تعداد شاخص ها با استفاده از نظرات 20 تن از اساتید و خبرگان دانشگاهی گردید. پس از انتخاب شاخص های با اهمیت بالا با استفاده از تکنیک تحلیل سلسله مراتبی (AHP)، وزن و اهمیت ابعاد و شاخص ها تعیین گردید؛ که بعد مدیریتی دارای بیشترین اهمیت و بعد سازمانی نیز دارای کمترین اهمیت بود.
۴۳۲.

اصطلاح شناسی مهدویت در منابع روایی اهل سنت

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تعداد بازدید : ۷۳۵ تعداد دانلود : ۳۷۴
اعتقاد به مهدویت اعتقادی اسلامی است و از زمان رسول اکرم| همواره مورد توجه بوده و از سوی آن حضرت و بزرگان دینی مورد تأکید قرار گرفته است. مؤید این سخن روایات بسیاری است که فرق و مذاهب اسلامی از پیامبر اسلام| در ارتباط با این عقیده نقل کرده اند. در آن روایات اصطلاحات و شاخصه های مختلفی برای مهدویت و شخص امام مهدی عج مشخص شده است؛ مانند: روایاتی که می گویند: حضرت مهدی عج از فرزندان پیامبر و فاطمه^ و از عترت است و غیبت می کند حضرت مهدی عج از اهل بیت پیامبر| و از عترت آن حضرت است؛ حضرت عیسی عج در زمان ظهور حضرت مهدی عج می آید و پشت سر ایشان نماز می خواند؛ با ظهور وی عدل و داد را در زمین فراگیر می شود و ... شناخت این اصطلاحات و دسته بندی آنها از مهم ترین دست آوردهای این مقاله است که به روش توصیفی و تحلیلی و با استفاده از منابع و متون حدیثی اهل تسنن صورت گرفته است. بدین جهت تبیین نظام اصطلاحات مهدوی و دسته بندی آنها از منظر روایات اهل تسنن، مهم ترین اهدافی است که در این مقاله دنبال می شود و این مطلب را می توان از نوآوری های این تحقیق در حوزه مطالعات مهدوی با تأکید بر مدیریت دانش برشمرد.
۴۳۳.

Challenges in Creating Business Value from Health Information Systems (HIS): A Hybrid Fuzzy Approach(مقاله علمی وزارت علوم)

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تعداد بازدید : ۵۳۳ تعداد دانلود : ۲۳۲۰
For the last three decades, research on Information Technology Business Value (ITBV) has highlighted how organizations can create greater value from IT investments in different industries, including the healthcare sector. There has been some research investigating the business value of Health Information Systems (HIS). However, the current body of knowledge regarding the challenges in front of proper business value realization of these systems is limited. This study investigates the challenges of HIS business value creation using a combination of the Fuzzy Analytic Hierarchy Process (FAHP) and fuzzy Decision-making Trial and Evaluation Laboratory (DEMATEL). First, this study reviews the literature to identify the main challenges in the field. The outcome of this step revealed three main categories and 22 challenges, including technological (ten challenges), organizational (eight challenges), and environmental (four challenges). Then, this study first uses FAHP to evaluate the weighting for each criterion and then adopts the fuzzy DEMATEL method to establish contextual relationships among those criteria. We find out that technological challenges are the most crucial dimension. Moreover, we observed that “infrastructure costs” has the highest priority. Under the technological dimension, “maintenance costs” and “systems compatibility” challenges are the most critical since they are in the cause area and directly influence the HIS outcomes. Under the organizational dimension, “Change in strategic objectives” is the most important challenge. Moreover, “inter-departmental coordination”, “training costs”, “proficiency”, and “users’ knowledge” are affected by each other as well as influenced by the net causes. The outcome of this study shows that to handle HIS business value creation challenges, healthcare executives should start with infrastructure costs, maintenance costs, and systems compatibility challenges.
۴۳۴.

Social Media Marketing to Enhance Customer Equity on Fashion Apparel Brand among University Students(مقاله علمی وزارت علوم)

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تعداد بازدید : ۶۸۴ تعداد دانلود : ۳۱۱
The motivation of this paper is to examine empirically the effect of social media marketing on value equity, relationship equity and brand equity on fashion apparel brand among Universiti Malaysia Kelantan (UMK) students who have high attributes of internet savvy’s and take delight in undertaking social media marketing. This study is backed by the use and gratification theory that creates desire for amusement and enhancement of information while people use social media marketing.  Data was collected by means of Google Form online survey from a total of 361 respondents. The simple random sampling approach was utilized to collect data from the respondents and data analyzed using the SPSS. The findings indicated that social media marketing activities, which are entertainment, interaction, trendiness, and customization had a positive effect on customers’ equity among students. The results confirm that social media marketing is one of the key success factors in enhancing customer equity. Further, the results showed that interaction is the first concern among the respondents. In other words, the communication between the apparel fashion brands industry with customers is important and helps to create relationships so that customers can get more information about them.
۴۳۵.

Synchronous Web-based Learning during COVID -19 Pandemic: A Survey on Library and Information Science Students of Bangladesh(مقاله علمی وزارت علوم)

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تعداد بازدید : ۴۰۵ تعداد دانلود : ۲۶۹
The coronavirus pandemic has compelled academic institutions across the globe to initiate online teaching, impacting thereby the teaching-learning process to undergo a structural change. Among various pedagogical techniques that have been adopted, organizing synchronous classes has been found to be the most beneficial. It simulates the classroom environment, facilitating thereby parallel knowledge dissemination to a broader audience. This study measures the efficacy of synchronous web-based learning during this ongoing pandemic, among postgraduate Library and Information Science (LIS) students of Bangladesh. Using an online questionnaire, a survey was conducted among the postgraduate students of the Department of Information Science Library Management (ISLM) of the University of Dhaka. The results revealed that limitation of internet data, unstable internet, along with power blackouts were some of the primary inhibitors blocking the participants to attend classes online. Finally, this study concludes that as most students do not seem to be ready yet to study in a synchronous delivery mode, it recommends educational institutions in Bangladesh to provide an alternative delivery method, in order to sustain academic excellence in these challenging times.
۴۳۶.

Big Data Analytics and Management in Internet of Things(مقاله علمی وزارت علوم)

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تعداد بازدید : ۶۴۷ تعداد دانلود : ۶۶۵
The Special Issue of the Journal of Information Technology Management (JITM) is publishing very selective papers on information management, Internet of Things (IoT), Algorithms, Quality of Service (QoS),Tourists Perception , Technology in higher education, integrated systems, enterprise management, Self-Service Technology (SST) , cultural thoughts, strategic contributions, management information systems, and cloud computing. We received numerous papers for this special issue but after an extensive peer-review process, eight papers were finally selected for publication. In the digital age, the management of electronic archives became a trend as well as the focus of management development in many institutions.
۴۳۷.

An Archive-based Steady-State Fuzzy Differential Evolutionary Algorithm for Data Clustering (ASFDEaDC)(مقاله علمی وزارت علوم)

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تعداد بازدید : ۱۱۸۱ تعداد دانلود : ۳۱۰
In the current paper, we have assimilated fuzzy techniques and optimization techniques, namely differential evolution, to put forward a modern archive-based fuzzy evolutionary algorithm for multi-objective optimization using clustering. The current work account for the application of a cluster associated approach. Specific quantitative cluster validity measures, i.e., J-measure and Xie-Beni, have been referenced to carry out the appropriate partitioning. The proposed algorithm introduces a new form of strategy which attempts to benefit the feasible search domain of the algorithm by minimizing the analysis and exploration of less beneficial search scope. This clustering method yields a group of trade-off solutions on the ultimate optimal pare to front. Eventually, these solutions are united and maintained in an archive for further evaluation. The current work summarizes and organizes an archive concerned with excellent and diversified solutions in an effort to outline comprehensive non-dominated solutions. The degree of efficiency is revealed with respect to partitioning on gene expression and real-life datasets. The proposed algorithm seeks to reduce the function assessment analysis and maintains a very small working population size. The effectiveness of the proposed method is presented in comparison with some state-of-art methods.
۴۳۸.

Eu-Ukraine Economic Relations in Context of Desintegration Processes, Informatization and Innovative Development(مقاله علمی وزارت علوم)

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تعداد بازدید : ۶۱۸ تعداد دانلود : ۳۲۱
The influence of disintegration processes on the development of regional trade agreements is revealed. Opportunities and threats to cooperation between Ukraine and the EU within the Deep and Comprehensive Free Trade Area at the state level, for enterprises and the population have been identified. To achieve the aim of the research, the method of hypotheses, the method of developing search questions and questionnaires, the method of expert questionnaire survey of government officials, business community and the scientific community were applied in combination with statistical methods of primary information processing and the software SPSS Statistics 23. The aim of article is to identify threats and opportunities of the Ukraine - EU Free Trade Area and priority forms of cooperation. Ukraine is exposed to disintegration tendencies and destabilizing political processes, influence of loss of control over the most industrially developed eastern territories, disruption and severance of established internal economic ties. The efficiency of cooperation forms in ensuring the stability of international economic relations is estimated. Based on results of the study, practical recommendations were developed for both enterprises (micro-level of international cooperation) and for the government (macro-level). In the context of digitalization and informatization in the global environment and the dynamic growth of the IT sector, international cooperation in this area is becoming especially important. According to the results of the study, Ukraine and the EU have mutual economic interests to develop cooperation in the IT field, which requires support and involvement of both parties in improving regulatory conditions and integration mechanisms.
۴۳۹.

Implementing the Blockchain Technology in Islamic Financial Industry: Opportunities and Challenges(مقاله علمی وزارت علوم)

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تعداد بازدید : ۵۸۱ تعداد دانلود : ۲۹۷
Blockchain technology is rapidly gaining the attention of financial institutions around the world, especially among decision makers in Islamic financial institutions who are planning to apply this innovative technology into their institutions activities which could be an upright solution for their issues and challenges. This paper contributes to the emerging literature on financial technology by discussing some of the innovative applications of blockchain in Islamic financial institutions. In addition, this paper sheds light on the main opportunities and challenges facing application of Blockchain Technology in the Islamic financial industry and highlight the way forward to address these issues. Relying on the previous literature and analysis; this paper confirms the enormous opportunities for utilizing blockchain technology in various Islamic financial applications such as Waqf, Zakat and Sukuk. On the other hand, the main challenges towards implementing blockchain in this industry are the complexity of Islamic finance products added to the opacity of its application which end up with unclear regulations and lack of standards.
۴۴۰.

تجزیه و تحلیل چند سطحی تاثیر رسانه های اجتماعی بر مدیریت دانش مشتریان(مقاله علمی وزارت علوم)

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تعداد بازدید : ۴۷۵ تعداد دانلود : ۲۷۵
رسانه های اجتماعی پتانسیل بالایی در خصوص حمایت از ارتباطات دوجانبه میان سازمانها و مشتریانشان، با هزینه نسبتا پایین و سطوح بالایی از کارایی را دارا می باشند، از این رو پژوهش حاضر با هدف بررسی تاثیرات ناشی از ابعاد استفاده از رسانه های اجتماعی (شامل ابعاد اجتماعی، سرگرمی، شناختی) بر ابعاد تشکیل دهنده مدیریت دانش مشتری صورت گرفته است. پژوهش حاضر از لحاظ هدف، کاربردی و از نظر روش، پژوهشی توصیفی- پیمایشی است. جامعه آماری پژوهش شامل37 مدیر و تمامی مشتریان بانک کارآفرین در سطح شهر تهران می باشد و 400 نفر به عنوان نمونه براساس روش احتمالی تصادفی از بین جامعه آماری انتخاب و پرسشنامه پژوهش میان آنها توزیع شده است داده ها به وسیله نرم افزارهای SPSS و Amos تحلیل شدند. درنهایت فرضیّه های تحقیق براساس نتایج بدست آمده از تحلیل مدل یابی معادلات ساختاری(SEM) مورد آزمون تجربی قرار گرفتند. براساس این نتایج، استفاده از محتوای اجتماعی و لذّت جویانه رسانه های اجتماعی تأثیر مستقیم معناداری بر روی همه ابعاد مدیریّت دانش داشته اند. امّا استفاده شناختی از رسانه های اجتماعی تنها روی بعدهای دانش از مشتری و دانش برای مشتری تأثیر مستقیم معناداری داشته و تأثیر آن بر روی بعد دانش درباره مشتری غیرمعنادار بوده است. رسانه های اجتماعی در سطح سازمانی و در نهایت بر مدیریت دانش مشتریان در سطح فردی اثر مثبت و معناداری دارد .تجزیه و تحلیل اثرگذاری رسانه اجتماعی (در سطح سازمانی) بر متغیر سطح فردی یعنی مدیریت دانش به کمک روش های عادی رگرسیونی امکان ناپذیر است و به همین دلیل برای شناسایی این اثرگذاری در دو سطح مختلف از تجزیه و تحلیل چند سطحی استفاده گردید. داده ها همچنین به کمک نرم افزار تحلیل خطی سلسله مراتب(HLM) تحلیل شده اند خروجی نرم افزار تأییدکننده  روابط چند سطحی متغیرهای پژوهش می باشد.

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