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Banks as the largest financial intermediaries play a vital role in collecting savings and directing them toward manufacturing activities. Hence, assets and liabilities management is crucial for them and their depositors. In this study, through system dynamics approach, a dynamic model was proposed to manage assets and liabili-ties optimally. After building the model and conducting validation and sensitivity analysis, three scenarios were devised and were simulated and analyzed via the proposed model. The results revealed that taking effective decisions and actions to collect more deposits, especially time deposits as well as increasing the quality of credit assets (if allocated optimally) can be effective in improving the performance of banks. Therefore, using systems thinking and system dynamics can aid banks in managing their assets and liabilities optimally. mary of the significant items in the paper, including the results and conclusions.

The increase in non-performing loans considerably reduces profit in the banking systems. To solve these problems, factors influencing the collection of non-performing loans have to be examined in a hopeful attempt to reduce it to an ac-ceptable level. The present study is conducted to analyze and study factors influ-encing the collection of non-performing loans in Shahr Bank. This research is an applied study regarding its goal. It was conducted in two sections, namely the qualitative and quantitative sections. In the qualitative sections, the factors influ-encing the collection of receivables were identified using the theoretical literature and interviews with senior managers of Shahr Bank through the encoding process. In the quantitative section, data was collected by surveying the opinions of 12 experts, including senior managers of Shahr Bank in 2020 using a questionnaire. Thereafter, the factors were selected using the fuzzy Delphi technique and the relationships between them were determined using the fuzzy DEMATEL method. Finally, the factors were weighted and prioritized using the fuzzy ANP method. The research findings showed that non-performing loans can be collected through six types of factors including organizational, regulatory, customer, banking, envi-ronmental, and operational factors. The environmental factor is the most influential factor, while the operational factor is the most influenced and most important factor. In addition, behavioural, contextual, and structural sub-factors have the highest level of importance in the collection of non-performing loans in the order mentioned. These findings can help bank managers make decisions to improve the collection of receivables.

Many studies have been conducted in the field of bankruptcy prediction; But in most of them only financial ratios are used. However, in Iran, many non-financial factors affect bankruptcy. The main purpose of this study is to develop a mathematical model in which financial and non-financial indicators such as management and economics factors are used to predict bankruptcy. In this study, 44 variables that had the greatest impact on bankruptcy forecast were selected and with confirmatory factor analysis, a questionnaire was developed and sent to experts in the fields of management, accounting and economics to rank the impact of these variables. The statistical sample of the study includes 200 bankrupt and non-bankrupt companies listed in the period 2009-2018. After collecting the questionnaires using the OLS regression estimation method, the variables that had a factor load of less than 0.5 were eliminated and in the final model 9 main variables. The research model identified 95% of bankrupt companies and 93% of non-bankrupt companies with 95.4% confidence. Then, for verification, two hypotheses were developed and the model of this research was compared with two existing models. The ability to distinguish bankrupt companies from non-bankrupt ones by our proposed model was 6% more accurate than the Pourheidari et al. model, and 9.4% more accurate than Altman’s model.