بررسی رابطه بین شفافیت سازمانی و دوستی در محل کار (مقاله علمی وزارت علوم)
درجه علمی: نشریه علمی (وزارت علوم)
آرشیو
چکیده
پدیده شفافیت سازمانی، به دلیل داشتن مزیت های گوناگون، به طرق مختلف به ارتقای سطح بهره وری سازمان ها منجر می شود. از طرف دیگر، با توجه به تأثیر روابط موجود در میان کارکنان بر میزان عملکرد فردی و سازمانی، شناسایی عوامل مؤثر بر ایجاد دوستی در محل کار، مسئله ای حائزاهمیت است؛ بنابراین پژوهش حاضر با هدف بررسی رابطه میان شفافیت سازمانی و دوستی در محل کار، به انجام رسیده است. این پژوهش به لحاظ هدف، کاربردی و به لحاظ ماهیت، توصیفی -پیمایشی است. جامعه آماری پژوهش شامل کارکنان رسمی، قرارداد مستقیم و ارکان ثالث مستقر در شرکت گاز شهر اصفهان به تعداد 300نفر و نمونه آماری نیز شامل 270نفر است. گردآوری پیمایشی داده ها ازطریق پرسش نامه محقق ساخته، مبتنی بر دو پرسش نامه استاندارد شفافیت سازمانی و پرسش نامه محقق ساخته دوستی در محل کار انجام شده است. برای سنجش پایایی پرسش نامه، از ضریب آلفای کرونباخ و برای سنجش روایی آن، از تحلیل عاملی تأییدی استفاده شد که نتایج، حاکی از قرارداشتن پایایی و روایی پرسش نامه در سطحی پذیرفتنی است. در این پژوهش برای تلخیص اطلاعات مستخرج از پرسش نامه، از روش های آمار توصیفی، نظیر میانگین و برای تجزیه وتحلیل داده ها برای آزمون فرضیه های پژوهش، از روش های آمار استنباطی با استفاده از نرم افزار SPSS و روش معادلات ساختاری و نرم افزارAmos20 استفاده شده است. براساس نتایج، میان شفافیت سازمانی و ابعاد آن (مشارکت کارکنان، پاسخگویی، دسترسی به اطلاعات و پنهان کاری نکردن) و دوستی در محل کار، رابطه مثبت و معنادار وجود دارد؛ یعنی افزایش سطح شفافیت و ابعاد آن در سازمان، به ارتقای کیفیت دوستی در محل کار در میان کارکنان منجر می شود که این به سهم خود، عملکرد کارکنان را در سطوح فردی و سازمانی توسعه می بخشد و به افزایش میزان بهره وری سازمان منجر می شود.Study of the Relationship between Organizational Transparency and Friendship in Workplace
IntroductionToday, according to the intellectual growth that has taken place in societies and various organizations and the change in people's attitudes toward motivation and mental health, it is essential to pay attention to the factors that affect people’s mental health and consequently, the quantity and quality of people's work. The phenomenon of friendship in workplace is one of the factors that should be paid more attention to than ever and the factors affecting it should be identified due to the important consequences it seeks for organizations in the mentioned fields . It seems that organizational transparency can be one of them. According to the investigations carried out on the performance of Isfahan City Gas Company and the results of evaluations during the "Annual Shahid Rajaei Festival", as well as the "Administrative Health Improvement Project", the level of organizational transparency in the mentioned company over the years has not been very satisfactory. On the other hand, as this company is considered a private-government institution, the nature and quality of interpersonal relationships have not been given the desired merit and the relevant workers have not been paid attention to despite the increasing importance of this issue. Considering the nature of the gas company, which is one of the institutions providing essential services to various parts of the society, identifying the factors affecting the employees’ motivations and attitudes is a vital issue because a large part of the employees’ work and levels of effort to achieve the organization's goals depends on their levels of satisfaction with the work environment and qualities of their relationships with other members of the organization. According to what was said and since no research had been done to determine the impact of organizational transparency on friendship at the workplace so far, the current research tried to obtain new information about the way of promoting organizational transparency of friendship in the workplace and its intensity during designing and testing some related hypotheses and then give it to those, who were involved in the relevant field, to take steps and improve organizational behavior and work processes of the organization so as to finally satisfy the customers. Accordingly, the question of whether there was a relationship between organizational transparency and friendship in the workplace was arised. Materials & MethodsThe current research was applied in terms of purpose and a descriptive survey in terms of nature. The statistical population of this research was consisted of 300 official employees, direct contracts, and third parties in Isfahan Gas Company. In this study, a stratified-random sampling method was used. 270 questionnaires were distributed and 250 analyzable ones were returned to be analyzed. The data were collected by using a questionnaire containing 28 items and a 5-point Likert scale was used to answer the questions. Construct and content validities were used to measure the validity of the questionnaire. To measure the construct validity, the confirmatory factor analysis technique was applied and the factor loadings of all the variables confirmed the construct validity of the questionnaire. To measure the content validity, the opinions of several professors of the management department of Isfahan University were used and their opinions approved the validity of the content of the questionnaire. Cronbach's alpha coefficient was used to measure the reliability of the questionnaire and the results indicated its acceptable reliability. Discussion of Results & ConclusionIn this research, organizational transparency was considered as the independent variable and participation of employees in organizational activities, accountability, employee’s access to information, and non-disclosure were considered as the dimensions of organizational transparency. Their impacts on friendship in the workplace were measured as the dependent variables. Through the structural equation method, it was determined that the structural model had a suitable fit. In other words, the observed data were largely consistent with the conceptual model of the research. According to the results of the hypothesis test and the significance level, all of them were confirmed and the impact of each hypothesis was estimated. All in all, according to the importance of the examined factors in this research, it was possible to improve the level of organizational transparency and then friendship in the workplace by using the practical suggestions mentioned at the end of this study, each of which was raised according to each confirmed hypothesis of the research.
تبلیغات
