قنبر امیرنژاد

The present research identifies and prioritizes the effective organizational structure components using content (theme) analysis and Delphi technique and hierarchical analysis (Case Study of Regional Electric Companies of Iran). The present study is applied  based on purpose and is exploratory-survey based on the nature and method of data collection. The statistical population of this study includes 36 experts selected from Iranian regional electricity companies. They were identified through targeted sampling. To analyze the research data, statistical software MAXQDA2012, SPSS and EXPERT CHOICE were used. Using these statistical software, in order to test research questions, Kendall test have been investigated. In the qualitative phase, we analyzed and interpreted (coding) of concepts expressed by the experts of the regional electricity companies of Iran, including open, axial and selective coding. The Delphi method was then used to localize and screen the indices obtained. In the content (theme) analysis phase, 20 factors were identified and after gathering the experts 'responses in Delphi periods, the members' concordance was assessed through SPSS software and by calculating the Kendall's coefficient of concordance for the questionnaires, and the investigation and concordance among the experts was obtained 81.9%. The results showed that 15 components were agreed upon by the experts. In the final step, the components were prioritized using the hierarchical analysis approach. The results of the hierarchical analysis showed that among the criteria, the complexity criterion was of the highest importance. The next priorities from the experts' point of view are the inhibitor or developer factors and the technology criterion.

The present study aimed to explain the factors affecting the usage of electronic insurance in Iran insurance company and its operating strategies in Khuzestan province. The research method is descriptive-survey method, and data collecting instrument is questionnaire. The study population is consisted of 480 people of all staff and experts the sales network in Iran insurance company in Khuzestan province that 206 statistical sample were selected using Cochran&rsquos sampling method. The obtained data were analyzed using SPSS software after the completion and examination of 160 questionnaires. Data analysis performed using single-sample t-test and Friedman test. The results of hypothesis tests showed that components of the usability of the website, the type of insurance coverage, quality of service and security in the network of the factors affecting the usage of electronic insurance in Iran insurance company are in Khuzestan, however, the internet- advertisement weak impact on the usage of electronic insurance in Iran insurance company. The results of the study hypotheses using Friedman test showed that security in the network and then the usability of the website as the most the importance and influence the usage of electronic insurance in Iran insurance company in Khuzestan. In fact, it said that proposed model is proportional to collected statistical data.