درخت حوزه‌های تخصصی

The caste system has undergone many changes, many people have predicted its soon demise, but it has proven to stay. Many theories such as Sanskritization by M.N. Srinivas have been written about the caste system and many studies showed that caste has retreated, though not disappeared, from several spheres of life. A delinking of occupation and caste, increased inter-caste and interreligious marriages and the status of a person is increasingly measured not by traditional hereditary factors such as caste but individual parameters such as wealth, job security and career chances, that are factors which can individually be acquired. Thus, researchers said that class will supplant caste, but recent research has shown that it would be better not to see these two as opposed to each other and rather study the similarities. We have researched in rural and urban areas with in purposefully selected areas in Goa with people from many different social backgrounds, religions, caste, and as well tribal background. We have opted to use mainly qualitative research. The open-ended informal interview or semi-structured interview with an interview guide was mostly used as it provides best insight in how people perceive their life and changes. Due to social changes such as democratization after Liberation from the Portuguese colonial rule in 1961, the Land Tiller’s Act which transferred the land from the owners to the tillers and migration, which offered especially to the former working class higher incomes, caste markers have undergone changes as well. A significant change to individual choices from inherited traditional caste rules could be observed, which depended on individually acquired characteristics. Hereditary traditional factors such as caste, which are non-personal, retreated to the background. As caste is seen by many as discrimination, people try to get rid of it or hide it as much as possible. That means that obvious caste markers such as names of wards indicating one’s profession or caste background cannot be used anymore, as the composition of castes in wards have changed as well. Profession and caste have been decoupled, the sitting order in the church does not indicate caste anymore and other traditional caste markers have become obsolete. Thus, people have found out new markers to orient themselves in their social world. These factors were for instance language. The accent of course could be changed, as certain accents were related to specific varnas and as well jaatis. As ward names have changed, the setting and look of wards became important, such as the space in front of the house and the absence or presence of agricultural tools or harvest versus flower beds and expensive children’s toys were gauged. The style of the house, how many stories and the style of color and decoration were considered as well. The behavior and demeanor became very important as well as the style of clothes and jewelry one was wearing. As well how feasts and parties were celebrated. These individual factors of gauging the status of a person did have significant influences and repercussions on social set up in urban and very strong as well in rural areas. The member composition or formal and informal meetings and local NGOs are due to personal interest and skills. Thus, hot issues in villages are decided by expected personal gain and interest. Professions get a new ranking according to career chances and income, dining with others depends on personal liking. Despite this emerging class character, we should not see class and caste dichotomous, as people use either of them in different situations depending on what they feel might get them better chances to advance to their goals. Seeing caste and class as complimentary and not dichotomous helps

Purpose: One of the social problems of football spectators is their delinquent behavior and the reasons for this behavior. As a result, the aim of this study was identifying and ranking the effective factors in the delinquency of football spectators in Iran and its prevention strategies. Methodology: This study in terms of purpose was applied and in terms of implementation method was quantitative. The research population was football spectators in Iran, which the sample size were determined 400 people and this number were selected with using available sampling method. The research tool was a researcher-made questionnaire of delinquency of football spectators, which its face validity and reliability were confirmed and the data obtained from its implementation were analyzed with exploratory factor analysis test and Friedman's test in SPSS version 23. Findings: The results of the exploratory factor analysis test showed that the effective factors in the delinquency of football spectators in Iran were included the socio-economic factors, mental-psychological factors, managerial factors, events inside the football field and media, which whose content validity was higher than 0.60 and whose Cronbach's and combined reliability was higher than 0.80. Also, the results of Friedman's test showed that the most effective factors in the delinquency of football spectators in Iran were included the events inside the football field, managerial factors, socio-economic factors, mental-psychological factors and media, respectively. Conclusion: According to the results of this research, in order to reduce the delinquency of football spectators in Iran, respectively can manage the events inside the football field, improve the managerial factors, promote the socio-economic factors and mental-psychological factors, and optimize the media behaviors.

Purpose: comprehensive quality management is the art of managing the entire complex for accomplishing the best outcome. Thus, the present research was done to identify the dimensions and elements of comprehensive quality management at Islamic Azad University. Methodology: The present research was an applied research of qualitative type. The research population consisted of experts in comprehensive quality management and evaluation at Tehran City; according to the principle of theoretical saturation, the sample size was estimated 12 individuals, chosen through snowball and purposive sampling methods. The research instrument was a semi-in-depth interview whose validity was confirmed through triangulation method, and its reliability, via interrater consistency coefficient, was estimated above 0.71. The data were analyzed through coding method in MAXQDA-2018 Software. Findings: The coding results suggested that comprehensive quality management at Islamic Azad University had three dimensions of internal, external, and academic quality development along with service assessment. The internal dimension included elements of leadership, curricula planning, the staff competence level, competent faculty members, assessment quality, quality of the physical atmosphere, educational equity, information technology quality, feedback on performance, the students’ competence level as well as the curriculum. The external dimension included cultural, social, economic, geographical – environmental elements. Finally, the dimension of academic quality and service assessment included elements of commercialization, skills, economic development, responsivity, value creation, as well as development of academic quality and service assessment. Conclusion: considering the dimensions and elements identified for comprehensive quality management at Islamic Azad University, the ground could be provided for accomplishing comprehensive quality management as well as achieving useful and excellent outcomes.

Purpose: After-sales service includes a wide range of services and provides the basis for a long and easy use of the product. The present study was conducted with the aim of designing a curriculum model for after-sales service in the automobile industry in Iran. Methodology: This was a mixed exploratory study (qualitative and quantitative). The research population in both the qualitative and quantitative sections were the CEOs and after-sales service assistants of the automobile industry, training managers and technical experts of the automobile industry, and according to the principle of theoretical saturation, 18 of them were selected as a sample using the snowball sampling method. The research tools were demographic information form and semi-structured interview with experts, the data of which were analyzed in the qualitative part with open, central and selective coding method in MAXQDA-10 software and in the quantitative part with exploratory factor analysis method in Smart PLS-3 software. Findings: The findings showed that the after-sales service curriculum model of the automobile industry in Iran had 61 indicators in 6 categories of efficient and effective management, skilled and trained human resources, use of new technologies, training development, evaluation and customer satisfaction. Other findings showed that the after-sales service curriculum model of the automobile industry in Iran has 57 items (removal of 4 items due to factor loading less than 0.40) in 6 factors of efficient and effective management, skilled and trained manpower, use of new technologies, It was the development of training, evaluation and customer satisfaction. The validity of the factors based on the factor loading was higher than 0.60, the convergent validity was higher than 0.50 and the average variance extracted was higher than 0.70, and the reliability was higher than 0.80 with Cronbach's alpha method. In addition, the 6-factor model of the after-sales service curriculum of the automobile industry in Iran had a good fit and the effect of the said model had a direct and significant effect on all 6 factors (P<0.05). Conclusion: Managers and planners of the automobile industry and its after-sales services in Iran can use 6 categories of efficient and effective management, skilled and trained manpower, use of new technologies, training development, evaluation and customer satisfaction to improve the after-sales service curriculum. car industry to use.