درخت حوزه‌های تخصصی

EU's foreign policy instruments have been mainly designed with a normative approach for contribu-tion to stability and peace in a changing political landscape. However, EU foreign policy faces differ-ent challenges that constantly test its ability related to conflict resolution, international understand-ing, and the defence of its Interests, namely, the crisis between the US and Iran in January 2020. This research is to answer the following question: What were the failures of the EU's foreign policy in the middle of the crisis between the US and Iran in January 2020? This paper aims to determine the shortcoming of the EU foreign policy affecting its role as a Global Power during the US-Iran crisis in January 2020. Main objective is to determine the failures of the EU's foreign policy affecting its role as a Global Power in the middle of the crisis between the US and Iran in January 2020 and specific objectives are to summarize the role of the EU as a Global Power in the middle of conflicts, to identi-fy the failure of the European foreign policy during the US-Iran crisis in January 2020 and to suggest a change in the EU foreign policy approach for improving Europeans' role in the international sys-tem.

Purpose- This study aims to examine the delivery and quality of rural tourism services from the perspective of managers of eco-lodges in Guilan Province, Iran. It also seeks to identify the key reasons behind the lack of adoption of service quality standards by these managers. The significance of the topic lies in its contribution to sustainable tourism development, enhancement of rural residents’ quality of life, and improvement of tourist satisfaction. Design/methodology/approach- This applied research employed a descriptive-analytical approach. Data were collected through both library and field methods. The statistical population included all licensed eco-lodges in Guilan Province (126 units), which were studied using a census method. Data collection was carried out using the standard SERVQUAL questionnaire. The data were analyzed using SPSS version 26 through descriptive statistics, one-sample t-tests, factor analysis, and the Friedman test. Findings- The results revealed a significant gap between the current quality of services and the desired standards in the eco-lodges of Guilan. Most managers perceived the official service quality standards as inefficient or impractical. The primary reasons cited included inadequate infrastructure, insufficient training, and weak supervisory systems. Research limitations/implications- The study is limited to a single province and reflects solely the managers’ viewpoints. Future research is recommended to include the perspectives of tourists and regulatory authorities. Additionally, developing and localizing service quality assessment models tailored to the characteristics of rural accommodations is suggested. Practical implications- To enhance service quality, the study recommends providing training programs for managers, improving tourism infrastructure, revising service quality indicators, and strengthening monitoring and evaluation systems. Showcasing successful models from other regions can also help increase the efficiency of eco-lodges. Originality/ value- By focusing on the perspectives of service providers as key stakeholders, this study offers a novel contribution and can serve as a reference for policymakers, tourism practitioners, and investors aiming to improve rural tourism service quality.