درخت حوزه‌های تخصصی

Purpose: Citizenship education system in any country is influenced by a set of cultural, social, economic and infrastructural factors, each of which, in turn, plays a vital role in shaping and using electronic services. It is also one of the most comprehensive topics in e-government projects for educating the citizenry. The purpose of this study was to investigate the role of higher education institutions in education development and awareness of electronic services in citizens of Gorgan, Iran. Materials and method: For this purpose, the research method was descriptive-survey of the applied type. Questionnaires have been used to collect data. Findings: The results of this study indicated that the significance was reached to 99% among the factors influencing the increase of citizens' awareness and education in using electronic services among citizens of Gorgan, Iran in all indicators. Discussion: Also, using the VIKOR model, it was found that Golestan universities of agriculture and natural resources had the most impact among other higher education institutions to educate citizens about the use of electronic services. Finally, practical proposals have been made to increase the relationship between higher education institutions and citizens in the use of e-services.

Purpose: Examining the factors affecting the social role of the higher education system can help in its improvement. Thus, this research aimed to identify and rate the factors affecting the social role of the academic system based on interpretive structural equations. Methodology: Regarding aim, this study was of applied type and considering method of implementation, it was cross-sectional. The research population consisted of the qualitative section of documents and texts related to the research and experts of this field. Fifty documents and texts were chosen via purposive sampling method, and 10 experts were selected via purposive sampling method as the sample. The data were collected through taking notes from the documents and texts as well as surveying experts about a researcher-made questionnaire, and analyzed further via interpretive structural equations method in PLS software. Findings: The results indicated that the factors affecting the social role of the higher education system include 11 factors including making the academic curricula challenging, promoting social participation forms, preparing students for public jobs, active civic curriculum, training and learning social responsibility, research-orientedness, social projects, training qualified individuals, attention to the views of social beneficiaries in the academic system, and training social sensitivity. The results of interpretive structural equations indicated that the factor of promoting social participation problem claimed the first rank, followed by research-orientedness and training qualified individuals at the second level, training and learning social responsibility at the third level, factors of making academic curricula challenging and preparing students for public jobs at the fourth level, factors of active civic curriculum factors, attention to the views of social beneficiaries in the academic system and training social sensitivity at the fifth level, factor of developing eligible citizens at the sixth level, and factor of social projects at the seventh level. Based on that, the interpretive structural model of factors affecting the social role of the academic system was designed. Conclusion: Based on the present study results, planners and experts of higher education can benefit from the present study results, and use the identified factors affecting the social role of the academic system for improving the status of university and acquiring competitive advantage.