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In an era where customer expectations are rapidly evolving, enhancing the efficiency of hotel reception services in Iran is crucial for the growth of the hospitality sector. Recent research highlights the importance of digital transformation in improving service delivery and operational efficiency in the hospitality industry. These studies indicate that technological advancements can significantly streamline operational processes, improve customer satisfaction, and foster a competitive advantage in the hospitality industry. This research presents a technological innovation model aimed at modernizing reception desk services, addressing the pressing need for improvement in this area. Using an interpretive paradigm and an inductive approach, we conducted a qualitative study that incorporated a systematic review. Subsequently, the structures and components were extracted from the studies through qualitative coding. Our findings, derived from a review of 54 studies, revealed 295 open codes distilled into 15 constructs and four main components. This study highlights the significant impact of technological innovation on reception services, emphasizing the roles of ease of use and perceived usefulness in the technology adoption process. These insights provide essential guidelines for advancing reception desk technologies within the Iranian hotel industry, ultimately contributing to enhanced service quality.

The performance of SMEs will keep the wheel of the country’s economy turning. Upgrading the technologies currently used in SMEs will make the manufacturing process of food and beverage (F&B) industries more efficient. These firms are still using traditional equipment and machinery in their F&B manufacturing process; however, it is required to adopt the next level of technologies for maximum productivity, which they cannot afford. Thus, the study focuses on the intention to adopt upgraded technologies in F&B SMEs in developing countries. A total of 230 F&B SME owners and top management were surveyed in Bangladesh. The collected data were analyzed using PLS-SEM with SmartPLS software. The results showed that disaster preparedness and business continuity had significant effects on the intention to adopt; similarly, performance expectancy, effort expectancy, and social influence were also significant in the intention to adopt the next level of IR technologies. The moderating role of government support and policy had mixed effects on intention. The study is significant because disaster preparedness and business continuity plans are utilized in technology adoption and intention scenarios. To investigate this intention, the study adopted two perspectives: the influence and role of disasters and hazards on SMEs through disaster preparedness and business continuity plans, and secondly, the Unified Theory of Acceptance and Use of Technology (UTAUT) for measuring the intention. The study contributed to these two theories in a new context with constructs. The study will also contribute to policymakers in developing constructive policies and providing effective financial and non-financial support for F&B manufacturing SMEs.

The Internet of things has become an interesting area of research in the last few years due to its ability to make human life simple and easier. Quality of Services (QoS) has gained a lot of importance due to the increasing popularity of the technology. QoS metrics help the IoT users to understand and express their requirements for the selection of services provided by IoT. Researchers in this field have come up with different types of architectures to provide a better view and define all the functions of the technology. In this paper, we have defined a few of the architectures and QoS metrics related to these architectures.

The positive effect of social networking, particularly social networking sites (SNSs), on improving the process of learning has been acknowledged by many recent types of research. The relationship between features and characteristics of SNSs and the development of students' social networking was of interest to past researchers. As social networking is primarily perceived as intelligent thought and action in both real and virtual environments, there seems to be a need for a qualitative exploration of the influential factors of students' social networking. The study has been conducted using the case study method to look at the identified factors retrieved from previous research. A semi-structured in-depth interview was used to investigate the viewpoints and experiences of socially proactive and successful students at Iranian universities. Findings explain students' social networking due to three factors categorized as central, causal, and contextual. The personal learning system has a critical position among the various factors affecting students' social networking. Therefore, despite the facilitating role of social networking in promoting the learning process, students' social networking would be useless without utilizing a personal learning system. We can see a dynamic and interactive cycle of learning and social networking in the university context. The research has been founded on critical consideration of previously studied factors affecting social networking that were mainly limited to online technologies according to qualitative exploration. As a result of this research, different learning and social networking levels regarding diverse meaning, function, and complexity were identified.

Online reviews play a crucial role in the consumer decision-making process in the glamping industry. Some reviews are misleading; therefore, users need to identify credible reviews to form objective opinions. This study examined dimensions of perceived review credibility and its influence on purchase intention within the glamping business. Online surveys were conducted with respondents with relevant travel experiences to examine the key credibility factors. Findings identified that review length, amount of detail, writing style, and travelers’ images; as well as mixed, moderate, and two-sided reviews influence perceived review credibility. It was also found that perceived review credibility influences purchase intention; that management response impacts perceived company credibility and purchase intention; and that personalized management response is valuable for the perceived credibility and purchase intention. A revised conceptual framework was developed to demonstrate the sources of perceived credible online reviews and the role of management responses in the reviews. In addition to the theoretical contribution, this study can have practical marketing implications for businesses when creating online promotional material for their products and engaging with customers

This study aims at investigating the factors that affect a user’s satisfaction of accounting information systems based on the quality and the perceived usefulness of such systems, and the quality of data involved. The paper analyses the given factors on data collected from Bank Sumut,  Indonesia. In addition, this research also aims to find out whether the influence of perceived ease of use can be utilized as a moderating variable or not. the research is quantitative in terms of methodology and the sample pool consists of 112 people. The data used is primary data, which has been collected through the distribution of a questionnaire. Data has been analyzed through the Multiple Linear Regression and moderator test has been done using the Eviews 9 and SPSS software. The results contained in this study show that the variables can influence the accounting information system (AIS) user satisfaction significantly and that the information system quality plays an important role in the process. In addition, the quality of information systems, the information quality and perceived usefulness simultaneously affect the AIS of user satisfaction.

Purpose: This research aimed at presenting the consumers’ compulsive buying pattern through internet advertisements of digital content in Iran's TV shopping industry.Method: Research Methodology was practical in terms of purpose and conducted using mixed method (qualitative-quantitative). The research community was based on the purposeful sampling method, and consisted of ten marketing experts. The research tool was interview. MAXQDA software was used to analyze data through database theory. The statistical population in the quantitative section included TV buyers in Mashhad. Based on Morgan table and random sampling, 384 samples were selected. The research tool was a researcher-made questionnaire, and the Structural Equation Method (SEM) in SmartPLS software was used for data analysis. The validity of the questionnaire was confirmed by using face, content, divergent and convergent validities, and its reliability was also confirmed using Cronbach's alpha. Both of Composite and homogeneous reliability were evaluated.Findings: "appropriate digital marketing mix design for TV sales, digital marketing capabilities, individual demographic characteristics, lifestyle, family " constitute the causal conditions in the consumer’s compulsive buying pattern in the TV shopping. According to the findings, “quick and transient purchase and irrational and emotional purchase” were identified as a central phenomenon. “TV's attractiveness from the audience's point of view, broadcasting policies, sales companies' policies, national TV belief and trust, individual awareness and knowledge about buying products and society's culture” acted as intervening conditions. In the field of buying, “intellectual structures of society and executive structures of society” identified as background conditions. Human strategies and structural and organizational strategies” acted as strategies and “Consumers outcomes; families and society outcomes” were identified as outcomes. According to the results of structural modeling, the relationships of the identified pattern were significant.Conclusion: The issue of compulsive buying is one of the most important and common issues, and buying from TV has fueled this issue, and has become the basis for its expansion and, following that, its negative consequences. In this scientific research, efforts were made to reduce the consequences of this phenomenon. The results of this study showed that although the phenomenon of compulsive purchase from TV is negative, but with proper management, useful results can be obtained from it.