مطالب

Purpose : The purpose of this study is to design and explain the development model of future managers based on talent management and personality types with the grounded theory approach in the headquarters of the National Social Security Organization. Method : This research was conducted with a qualitative-inductive approach and Strauss-Corbin's grounded theory method. The research tool was a semi-structured interview. Using the grounded theory method, the data obtained from interviews with 12 elites and qualified specialists of the Social Security Organization were analyzed in three open, axial, and selective coding stages. Findings : 19 general categories in the form of a paradigm model in which these factors include causal conditions (individual factors, organizational factors, lack of proper selection, knowledge and skills of employees), central phenomenon (future managers based on talent management and personality types), contextual conditions (Organizational context, Talent Selection, Talent utilization), intervening conditions (psychological (individual) factors, Individual factors, Management factors), and strategies (Talent sourcing, Empowerment of managers and employees, Proportion of job and employment, Succession, Foresight and Cognitive Strategy) and Consequences (Organizational results, Public satisfaction, Futurization). Conclusion : Conclusion: Recent developments in the field of human resources have made this field doubly important. Organizations try to employ the most specialized people at management levels, and therefore talent management, as a key king, examines the types of situations involved in this field. Proper use of talents leads to success and puts the organization on the right track.

This study intended to review of the evolution of the theories and policies related to international trade, ranging from classic and neo-classic theories to recent trade theories that have been already applied by several developed countries for international trade. To that end, at first neo-classic trade theories, ranging from reciprocal demand theory to resource endowment one, along with their experimental applications as well as logical critics against them are offered. then, complementary discussions on Linder’s overlapping demand and the role of geography and transportation in trade, vertical intra-industry trade, horizontal intra-industry trade are followed. It finally ends by emphasis on the theories of Ozawa’s flying geese model and strategic trade. Research findings show that economic theories initially focused on inter-industry trade and then expanded with an emphasis on intra-industrial theories. Among these, the role of geography, trade within the vertical and horizontal industry is important. According to the research results, theories of international trade initially emerged with the presentation of classical theories and then matured with neoclassical theories. But the evolution of theories entered a new phase after the introduction of the role of geography and economies of scale with Paul Krugman's article on “trade and geography” in the form of new trade theories (NTT). Also, the progress of international trade theories occurred with the introduction of theories into trade cycles and strategic trade issues.

Purpose: The purpose of this research was to present a customer experience management model in five-star hotels. Method: In this research, the researcher has used a database approach , and in the first study, he used the database approach based on the Ostrous approach to identify the components of the research. The tool used for collecting the required data in the first study, the protocol and in-depth interviews with five-star hotel managers and its customers in the country has been purposefully chosen and analyzed. Findings: the researcher conducted fifteen interviews in theoretical literature, and also has done axial and selective coding and then presented the results in the form of six main dimensions. Conclusion: The researcher has presented his research in the form of a model including six main dimensions, verbal advertising, service quality, new norms, customer service, event marketing, customer experience and thirty three sub-dimensions. Research findings show that improving the customer experience is the main objective for many people who work in hotels and hospitality industries.