Investigating the effect of organizational citizenship) OCB ( behavior components on organizational agility(مقاله علمی وزارت علوم)
حوزههای تخصصی:
Purpose: The aim of the current study was to explain the impact of organizational citizenship behavior on organizational agility Customs staff of Zahedan city, the present study in terms of purpose is functional and in terms of collection method of data is descriptive survey based on correlation method. Materials & Methods: The statistical societies of this study are all employees of Zahedan customs surveillance area in 1395 that the number of them is 200 people. 131 people were selected as sample to determine the sample size using Morgan table, sampling method is simple random method. Padsakf Citizenship Behavior Questionnaire (2000) and organizational agility questionnaire of Sharif and Zhang (2008) was used to collect data to test hypotheses. Findings: Results of step by step regression shows that, work ethic, courtesy and chivalry as the component of organizational citizenship can significantly predict organizational agility. Work ethic explains higher prediction for organizational agility. After that Courtesy and chivalry had the higher prediction respectively. Discussion: improving organizational citizenship through work ethic of organization’s personnel can strengthen the organizations goal and agility. At the second level courtesy and chivalry can be considered on the part of managers for achieving more agility in organizations.