درخت حوزه‌های تخصصی

Widespread usage of web technology provides an opportunity for business in order to use internet as the tool for management of electronic relationship with costumers. Organizations that undertake expense of investment in this field, one of their primary purposes is improvement of satisfaction of costumers. For this reason, in most of organizations which use the system of electronic relationship with costumers, there is this question that does this action affects customer satisfaction or not? Therefore, it is determined that this question and dimensions of customer satisfaction are considered in research project. The present research is functional in terms of the purpose. The results of research, after collection of data and analysis by using LISREL software shows that electronic management in factories affects satisfaction dimensions of after-sale services, product and sales process.

Chivalry mores and etiquettes have never been limited to a specific time, place, or tradition, but the topic of discussion in this research holds some symbols of Chivalry mores in Iranian architecture in Islamic period. Chivalry principles, in Islamic period, are based on the pure nature of manliness and its origin and orientation goes back to Imams and prophets. By obeying and adherence to these principles, which have been called as Chivalry principles, people were categorized as the Chivalry. These mores have also been common in other countries such as Iraq, Anatoly, and todays’ Syria. In early Islamic period, Chivalry mores was only peculiar to some specific people, but as the time passed guilds also founded some rules based on Chivalry, which must have been obeyed by volunteers willing to join that guild. The place and footprint of mores and etiquettes of chivalrous people in Islamic architecture works were studied in this research. To do this, Chivalry appearances in the architecture of Islamic period buildings investigated. Relying on the comparative and analytical reasoning between the moral principles of the Chivalry and the Islamic architectural works, some results were gained. Some of them are the existence of internal spaces, taken from the idea of confidentiality of the Chivalry and leaving the doors shorter in Islamic architecture of some structures like Zurkhaneh (gymnasium), to illustrate the humility and modesty while entering into such places.

In this article, it has been tried to analyze the mental satisfaction of the quality of life in different regions in terms of objective development. For this purpose, districts no. 3, 6, and 9 of Mashhad city which through the measures of education, income, and employment were respectively among the deprived, the average, and the privileged regions were selected as the case study areas. Moreover, to measure the mental satisfaction of the local people of the quality of life, a questionnaire considering three basic dimensions of quality of life, i.e. economic, environmental, and physical sustainability (residential environment, the quality of these infrastructures) was designed. The sample size equals 385 people who according to the population of study area were divided into clusters. The research findings showed that there is little or no significant difference between these districts in terms of the desired measures, so that in terms of economic issues, the district no. 9 had a better condition than the other two. There was no significant difference between the districts no. 3 and 9. Regarding satisfaction of the quality of housing and infrastructure, the inhabitants in the district no. 6 showed less satisfaction than others. In this regard, no significant difference was observed between the districts no. 3 and 6; however, regarding satisfaction of the environmental situation, there was a significant difference between the districts no. 3 and 9, whereas the district no. 6 was an exception. Generally, the district no. 9 in Mashhad has a better condition in terms of objective development, social status, and quality of mental life. In contrast, regarding these indices, the district no. 3 is among the poorest regions, so in terms of quality of mental life is in a average state. Yet, the district no. 6 due to its development and the middle social status has a less unfavorable condition in terms of the quality of life.

Nowadays, one of the topics of interest to researchers is the authority of teachers, and fades it in universities. Look at the reality in the society and comparing with historical context motivates researchers to question why some of the professors at the university have less authority. For this purpose, this research is trying to focus on economic and demographic factors, to answer questions. The method used in this research is descriptive analysis using survey techniques and data collection tool is a questionnaire. The population consisted of professors of Kermanshah PNU in the academic year 2011-2012, total number of them is equal to 258. Due to the large size of the population, using the Lin sampling table sample size is 258, which for the study based on striated random sampling were selected. In the present study, face validity assessment method and construct validity based on factor analysis were used. To determine the reliability of the statements of each variable, Cronbach's alpha used. Results using SPSS21 and Amos21 statistical software were analyzed. Mean traditional authority equal to 13.57, then charisma authority13.54, and intellectual authority is 18.72. The dimensions compared with the average expected for above dimension respectively traditional authority 15, charisma authority 12, intellectual authority is 15. The results show that there is a significant relationship between relative deprivation and professor’s authority (r=-0.301), the use of mass media and professor’s authority (r=0.161), monthly income and professor’s authority (r=-0.153). In addition, the results of comparison show that average of the professor’s authority among the courses is different, and this difference based on f test is significant. The average professor’s authority, for people with different degrees is different. The results of Multiple regression indicate that the traditional authority (T=4.335), self-esteem (T =3.925), charismatic authority (T =3.788), and the relative deprivation (T =-2.287), total 0.42 from internal changes explain the value of professor’s authority variables. Furthermore, the results of structural equation shows that Chi square insignificant CMIN is equal to 211.143, square root index mean residual square or RMSEA is equal to 0.075, RMR index or residuals mean square root is equal to 0.098, the Chi-square to the degrees of freedom ratio CMIN.dF in model is 3.199, against the CFI comparative fit index 0.926, and comparative fit index thrifty PCFI, are equal to 0.671 Comparative and thrifty indicators for evaluating the overall model calculated that show collected data to support the theoretical model considered.

Prisons come at great cost to society and still result in inmates disassociated from society. Incarceration is however our primary forms of punishment; therefore we need to define the purpose of punishment to be integrated into our goals for prisons. Prison architecture is a complex area of study, the classification proposed in this paper can be an important research tool by taking into consideration a holistic approach to the domain. The physical environment of the users is a large factor, but architecture can only be influential when coupled with policy reform. To achieve this, one must look after both the physical and psychological well-being of the inmates. We can observe four models of prisons: the rehabilitation model, the safety model, the repressive prison model and the hybrid model. Each model is a response at the social and cultural characteristics of the area were the prison is build. Each model is different from the others, by the architectural approach. The main variations between the models are concerning the security systems, the prison facilities and the design. The philosophy behind this concept is the understanding that an occupied prisoner is less violent and is less likely to assault the staff or other inmates.

Gnosticism and Sufism, investigation of activities of these two schools through times andalso reviewing their different parts have been paid attention by western and eastern researchers across Islamic countries. Islamic Sufism is one major issue in Gnosticism which lasts for twelve centuries since its foundation. This subject has been paid essential attention regarding that an important part of social and religious culture of Muslims is founded on Gnosticism issues. Regard that complete understanding of Islamic culture may not be achieved without recognition of Gnosticism and Sufism and no one can ignore this important phenomena. On the other hand, Sufism is an extended school in Iranian Islamic society and it is an integrated part of religious, literary, and national history of Iran subject to issues of Gnosticism.This paper tends to investigate monastery of Sheikh Safi-AldinArdebili and ChalapiOghlu in Zanjan and monastery of Molana in Qunieh. We tend to compare and contrast similarities and differences of the studied monasteries regarding to Sufism religious ways and spatial hierarchy and form variation in designing monastery spaces. This paper used descriptive-analytical-comparative and contrast method and collected information based on library based studies. Evidences show that monastery of Sheikh Safi-AldinArdebili was founder of Sufism and it includes seven stages of spiritual evolution. Sheikh Safi-AldinArdebili affected on Anatoly and Syria and etc.Monastery of ChalapiOghlu in comparison with Sheikh Safi-AldinArdebili monastery has unique integration in elements and plans and its linear analysis of its plan show an imitation from central idea of Sheikh Safi-AldinArdebili monastery.