درخت حوزه‌های تخصصی

The data stored in data warehouse is used for making strategic decisions by integrating heterogeneous data from multiple sources at a single storage place, where data is used for querying and analysis purposes. With the advancement in the technology, Business Analytics and Business intelligence are being increasingly used in the financial sector for forecasting business decisions. Many On-Line Analytical Processing (OLAP) tools are being largely explored that can contribute to business decision making. Banking operation handles a lot of data as they operate daily. Subsequently, preparing of this tremendous volume of information requires instant and quick tools that can process the information at high processing speeds. Through this research paper, we represent the OLAP cube as one of the tools which can be used for business analysis. A case study of a bank and loan approval process is considered as one of the areas for implementation and analysis of business decisions using business intelligence which can serve as a key factor for increasing intelligence in the banking sector to make reliable business decisions. Higher management can forecast and predict various outcomes from the bank data warehouse using On-Line Analytical Processing technology which provided a multidimensional view of the data. Analysts can make business decisions by analyzing the reports and pattern trends in the graphs. Management can modify existing policies and procedures to increase the growth of the bank and can have a healthy competition with their competitors.

For the last three decades, research on Information Technology Business Value (ITBV) has highlighted how organizations can create greater value from IT investments in different industries, including the healthcare sector. There has been some research investigating the business value of Health Information Systems (HIS). However, the current body of knowledge regarding the challenges in front of proper business value realization of these systems is limited. This study investigates the challenges of HIS business value creation using a combination of the Fuzzy Analytic Hierarchy Process (FAHP) and fuzzy Decision-making Trial and Evaluation Laboratory (DEMATEL). First, this study reviews the literature to identify the main challenges in the field. The outcome of this step revealed three main categories and 22 challenges, including technological (ten challenges), organizational (eight challenges), and environmental (four challenges). Then, this study first uses FAHP to evaluate the weighting for each criterion and then adopts the fuzzy DEMATEL method to establish contextual relationships among those criteria. We find out that technological challenges are the most crucial dimension. Moreover, we observed that “infrastructure costs” has the highest priority. Under the technological dimension, “maintenance costs” and “systems compatibility” challenges are the most critical since they are in the cause area and directly influence the HIS outcomes. Under the organizational dimension, “Change in strategic objectives” is the most important challenge. Moreover, “inter-departmental coordination”, “training costs”, “proficiency”, and “users’ knowledge” are affected by each other as well as influenced by the net causes. The outcome of this study shows that to handle HIS business value creation challenges, healthcare executives should start with infrastructure costs, maintenance costs, and systems compatibility challenges.