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Digital Transformation has not been foreign to people in emerging economic growth, especially SME entrepreneurs in developing countries such as Malaysia. Digital transformation adoption is a way for an enterprise to improve the use of technology in a better way. But as the digital revolution has been evolving, there are still a few entrepreneurs who neglect it. The purpose of the present study is to investigate the factors affecting the adoption which is (competitive pressure, technology advancement, cost minimization, and environmental influence) on digital transformation adoption among SMEs in Malaysia. The relationship also consists of a moderating effect which is environment shock (pandemic covid-19) between the independent variable and dependent variable. The study also provides some knowledge for a deeper understanding of digital transformation and a guide to all SME entrepreneurs and others.

The development teams who are geographically spread, culturally mixed and mainly depend on information and communication technology (ICT) for communication is defined as a global virtual teams (GVTs). Despite the advancement of technologies, achieving the efficient performance of GVTs remains a challenge. The reviewed literature has highlighted the importance of training and development, organizational commitment and motivation in enhancing the performance of GVTs. This study aims to identify the key performance indicators (KPIs), measures, and variables for assisting the GVT performance in global software development projects (GSD). In addition, this study aims to measure the GVTs performance involving online training and development, organizational commitment, and motivation in GSD projects. A survey was conducted among 103 respondents. Then, the performance measurement model (PMM) for GVTs in GSD projects was proposed based on the result of the survey. Finally, the project managers validated the study model. The proposed PMM includes four major components, namely performance measurement processes, mapping strategy for performance evaluation, measurements and performance analysis. The results showed the validity of the proposed model and confirmed that the PMM can assist project managers in measuring the performance of GVTs in GSD Projects.

Mobile Banking has always been the focus of the banks to provide an alternative banking channel for the bank customers. However, the adoption rate was still relatively low and increased gradually over the decade. Thus, it is important to examine the factors affecting Mobile Banking Adoption to provide better insights to improve the situation for the bank customers to adopt it for banking purpose. In this conceptual article, the past literature related to the investigation of Technology Adoption was reviewed. Based on the review and also the understanding of the theory, this article further explores on the interactions of the constructs from Technology Acceptance Model (TAM) & Unified Theory of Acceptance and Use of Technology (UTAUT), Perceived Trust, Technology Awareness and Mobile Banking Adoption. With the study of these interactions, it is very likely to create new avenues for future research.

The improved model of the Agile Kanban (i-KAM) is developed to enhance the software project monitoring task when employing Agile project management (APM) approach. The i-KAM have been initially verified by 11 knowledge and domain experts. In consequence, it has been reconstructed and enhanced based on the remarks and recommendations provided by the experts. This paper aims to present the final evaluation results of i-KAM achieved from seven software practitioners participated in a focus group. The focus group method was selected because it is an empirical approach used in the evaluation studies conducted in the software engineering (SE) domain. Therefore, this method was employed to obtain the practitioners’ feedback on the proposed model. Results confirm the effectiveness of i-KAM, in which it can assist the project managers and team members in monitoring their projects’ progress effectively. In addition, it is indicated that i-KAM is an applicable model with easy and practical implementation. This study contributes to improve the task of monitoring software development projects within the APM environment. Accordingly, this would systematically facilitate the top managements’ work, and assist in making meaningful decisions regarding to the management of projects’ workflow. Practically, case studies will be carried out in different software development organizations (SDOs) to implement i-KAM in actual projects within real environments

During the COVID-19 pandemic, the usage of e-learning systems became the main challenge for many universities. E-learning has risen as cutting-edge method for promoting learning delivery. To ensure productive use, it is important to continue using e-learning. Numerous studies have shown that continued usage by the user is the indicator of success in e-learning, and in recent years, research on continued use of e-learning is being explored at a higher level than before. However, to date, there have been no attempts to systematically analyse these studies in order to provide researchers and practitioners with a picture of the current state of continued usage of e-learning. The aim of this research is to provide an in-depth look at the theory of continued use information systems in e-learning context. In this study, we used a systematic review approach to collect, evaluate, and synthesize data on the accuracy and value of previous articles published in digital databases between 2009 and 2019 that were based on this research area. To include all relevant research papers that were written during this period time, we used a Systematic Literature Review (SLR) approach to collect and review studies by following a predefined review process that included both automated and manual search strategies. We listed 87 primary studies from the review study that presented research on the continued use of e-learning. These studies were analysed using a comprehensive mapping method that collected relevant information to address a series of research questions. We summarized and analysed the published articles, which covered a wide range of research subjects, including the majority of factors that affect e-learning use. While research on the continued use of e-learning is growing and providing a promising new field of research, the systematic review found that a clearer understanding of the environment and path is not well reported. This research will contribute to a better understanding of the factors that affect e-learning use over time

The Moroccan education system has undergone several reforms in recent years, thus concluded by the strategic vision, especially project 9 which has valued the continuing training of educational actors and framework law 51-17 in articles 34 and 35 which valued the continuous development of skills of teachers in Morocco, In this perspective the Ministry of National Education has reserved significant budgets to operationalize the continuing training of teachers on the one hand and it is committed to a Moroccan-American partnership within the framework of the Millennium project Challenge Account-Morocco. By committing to the establishment-challenge project, the ministry has set up a set of priorities, in particular the operationalization of the digital strategy for schools declared by decree 2.20.474, thus benefiting from the contribution of digital and while trying to overcome some constraints related to face-to-face training, a new regime that is continuous online training is implemented, it is the e-takwine platform. In addition, given the interest that evaluation represents for maintaining and improving the quality of a digital training device, we opted in this research, by evaluating the technopedagogical modality of e-takwine reserved at the start of the continuing training of novice teachers in Morocco and then developed for the training of all second cycle teachers from the start of the 2021-2022 school year. The sampling of our research is represented by 362 professors from the region of Fés –Meknes belonging to two different teaching cycles, and who followed their training for three months in six training modules in a more or less assiduous manner, Similarly, to conduct our survey, we administered two online questionnaires to participating teachers, in order to judge the functionality and ergonomics of the platform being researched. Finally, confirming to us that despite the satisfaction of the majority of participants with respect to the functional quality and the contribution of the device, some difficulties were noted at the levels: technical (compatibility, accessibility), functional or even with regard to technological knowledge.

Brand community interactions and online customer support have become major platforms of brand sentiment strengthening and loyalty creation. Rapid brand responses to each customer request though inbound tweets in twitter and taking proper actions to cover the needs of customers are the key elements of positive brand sentiment creation and product or service initiative management in the realm of intense competition. In this research, there has been an attempt to collect near three million tweets of inbound customer requests and outbound brand responses of international enterprises for the purpose of brand sentiment analysis. The steps of CRISP-DM have been chosen as the reference guide for business and data understanding, data preparation, text mining, validation of results as well as the final discussion and contribution. A rich phase of text pre-processing has been conducted and various algorithms of sentiment analysis were applied for the purpose of achieving the most significant analytical conclusions over the sentiment trends. The findings have shown that the sentiment of customers toward a brand is significantly correlated with the proper response of brands to the brand community over social media as well as providing the customers with a deep feeling of reciprocal understanding of their needs in a mid-to-long range planning.