The aim of this paper is investigating the impacts of residents empowering in physical and environmental improvements in informal settlements. This place has some problems such as safety, health and environmental that Managers and municipal authorities should take action to fix them. In this regard The NGOs as an intermediary between the people and town officials could have a significant role in solving these problems by the participation of residents."Hamyaran" private institution as a N.G.O. organization decide to implement a project with a partnership approach to empower there that called "Sustainable Development Plan in Informal Settlements”. This project is one of four design pattern in the institution which is trying to create safe and sustainable spaces with using public participation and local authorities in a decentralizing approach and an institutional development. Methodology of this research is descriptive – analytical. Objectives were questioned by questionnaire from people. Although the project for reasons such as changing in government policies and local authorities did not achieve all of goals, But succeeded in reducing crime rates in urban areas through the creation of attractive spaces, organizing urban centers and creating local institutions. The strategies employed in this neighborhood have the ability to refer to similar samples in Metropolises of Asia.