نادرقلی قورچیان

Purpose: The research is conducted to provide a model for improving the students' satisfaction from governmental and non-governmental universities in Zanjan province. Methodology: The research method is mixed (quantitative-qualitative) exploratory-confirmatory. The statistical population of this research is of higher education professionals active in governmental and non-governmental universities in the qualitative section. Purposive sampling method by using snowball technique and applying theoretical saturation grounded theory of semi-structured interviews for 20 experts was used. The statistical population of the quantitative part of the research included all active students in public universities and nongovernmental universities in the second semester of the academic year 2017-2018. The data collection method of the quantitative section is a researcher-made survey questionnaire. Findings: Final model -which consists of dimensions (educational, research, administrative /financial, welfare, cultural, political, technology, virtual, and international), and 23 components and 70 indices about the field of improvement of the student satisfaction- was confirmed by the results of the research. Conclusion: The results showed that all these factors should be addressed in Improving the Students Satisfaction.

This research seeks to determine the dimensions of organizational forgetting management and prioritize them in university. Current research in terms of purpose is applicable. In terms of data, it is quantitative. In terms of method, it is a descriptive-survey research. In this research, for determining the validity of measurement tool, content validity has been used and for calculating the reliability, Cronbach's Alpha method has been used. The population of this research includes the faculty members and employees of Islamic Azad University in region 8. Also the researcher-made questionnaire has been used for information collection. In this research, a framework consisting of quadratic dimensions of the process management, technology, culture and structure for evaluation of organizational forgetting management was considered. With regard to the comparison by using of the mean index, the quadratic dimensions were evaluated in two eligible and available situations. It is determined that with regard to the difference between two available and eligible situations, in fact the level of process dimension is low and it is in available situation, also it can be concluded that culture in available situation is very posterior than ideal and eligible situation. In two technology and structure dimensions, this mean difference is less than two other dimensions. In available situation, the most gaps and deficits at first exist in culture dimension and then in two technology and structure dimensions; and finally there is weakness in the process dimension. Totally in different dimensions, there is a relatively large difference and gap between the mean indexes of two eligible and available situations.

This research aimed to identify the dimensions, components, priorities and distinction between existing and desired condition, organizational forgetting management and provides a model for appropriate mechanisms for controlling it at university. The research in term of goal is practical and giving quantitative data and method is descriptive-survey research. In order to validate the measurement, content validity has been used and to assess the reliability the Cronbach's Alpha has been applied. The study population consists of faculty and staff at Islamic Azad University in district eight. Considering the total size of faculty and staff at Islamic Azad University (13117), sample size is determined (375). According to the main question of this research, some theoretical studies and exploratory ones based on existing documents, questionnaires and interviews with experts were done. Questionnaires have been distributed and analyzed, then current and ideal situation were identified. Therefore, the statistical tables were prepared and described. To do so, inferential statistical methods have been used with SPSS and Lisrel so that the relationship between variables can be measured and the four management aspects of the research consisting of process, technology, culture and structure are determined to evaluate the organizational forgetting management. By comparing the conditions and dimensions in current and ideal state, a considerable gap was found between the two mentioned states. On the basis of the analyses, the strengths and weaknesses were found and the mechanisms to eliminate this gap were expressed.

The aim of the present study was to identify dimensions and dimensions and components of improving the educational quality of graduate students (master). The statistical population included all faculty and students of Islamic Azad University, Science and Research in the city of Bushehr. The sample size in accordance with the Morgan table was estimated about 201 faculties and 351 students, and that number was randomly selected from the population; Data collection instrument was a questionnaire with 93 questions, five-point Likert's scale, and the alpha coefficient of 0/95. The collected data was analyzed using exploratory factor analysis. The obtained results identified 10 dimensions and components of the students economic conditions, student facilities, library services, faculty, students, curriculum, teaching and learning methods, good communication, academic facilities and administrative services as dimensions and components of improving the educational quality of graduate students ( Master) Azad University of Bushehr, and the overall impact of these factors was 56%.

University autonomy and accountability have been playing such a vital role in all aspects of university governance that their importance cannot be over emphasized. Autonomy can be defined as “the right of a group of people to govern itself or to organize its own activities” and being autonomous means “being independent and having the power to make your own decisions”. On the other hand, accountability means being responsible for decisions or actions and being required or expected to justify them. The purpose of this study is to examine and assess the degree and sufficiency of university autonomy in the four area of institutional, financial, staff, and academic and also the degree of accountability of universities to their external stakeholders. The instrument for gathering data was a researcher-made questionnaire with a five- point Likert scale and its calculated Alpha was above ./70. This means that the instrument was reliable. Data were obtained randomly from university managers at Islamic Azad University branches in Qazvin province. The data were analyzed using percentage and five-point Likert scale to objectively determine the degree of accountability and the sufficiency of the university autonomy for good governance of their branches at the four area of autonomy from the view point of university chancellors, vice-chancellors, Dean and Head of the Departments. The analysis of data in relation to research questions were investigated, using one-sample t-test by means of version 18 of SPSS software. The findings indicate that the degree of autonomy in the four area is not sufficient to govern the university well and the University administrators suggest that granting more autonomy from the central administration of Islamic Azad University and Ministry of Science, Technology and Research to the university branches may hold them to be more accountable to internal and external stakeholders.