درخت حوزه‌های تخصصی

Widespread usage of web technology provides an opportunity for business in order to use internet as the tool for management of electronic relationship with costumers. Organizations that undertake expense of investment in this field, one of their primary purposes is improvement of satisfaction of costumers. For this reason, in most of organizations which use the system of electronic relationship with costumers, there is this question that does this action affects customer satisfaction or not? Therefore, it is determined that this question and dimensions of customer satisfaction are considered in research project. The present research is functional in terms of the purpose. The results of research, after collection of data and analysis by using LISREL software shows that electronic management in factories affects satisfaction dimensions of after-sale services, product and sales process.

Salmas plain is located at the west of Uremia lake and at the 75 km of north of Uremia city. The main river of the plain, called Zulachai, is drained into Uremia Lake. Salmas aquifer is one of the coastal aquifers of Uremia Lake and has hydraulic connection with the lake. The recent draught occurrences and increased water consumption in agriculture and drinking sections water have not only caused regression of lake water, but also effected on coastal aquifer, such as Salmas plain aquifer. Over the long-term, average groundwater level in the Salmas aquifer has dropped sharply to 18/05 meters (averaging about 0/44 meters per year) and there has been 241 million cubic meters of reservoir capacity reduction. Salmas plain has two confined and unconfined Aquifers. Salmas annual depletion of groundwater resources in the study area during the water years of 2014-15 has been equal to 146 million cubic meters. The effects of land subsidence have been observed in some output areas (Kalshan and Qareh Qeshlaq areas).

Functions in landscape design include values in design and management process to satisfy moral and environmental needs that current attitudes see that as open space design by natural and man-made elements, while the basic intellectual layers related to human as the principles of environmental design have been forgotten. Human urban knowledge seeks to meet in health, biological, psychological, social and cultural human needs that landscape design also utilizes each of these cases, according to the plan will be considered. The result is moral landscape design is defined as the given Social and moral values in relationship between human and environment and the psychological functioning along environmental issues and performance are discussed. In this process human and environmental functions according to management priorities must be defined, and then the starting point is determined by the planning, that ethical and environmental values, and the executive would not be affected by technical issues.

This paper aims at studying governance and distribution of autonomies in Tehran City Islamic Council in the process of performing intra/inter-organizational functions. According to current theories on governance, there are three types of governance according to the kinde of involvement. Authority involvement, interactive involvement and persuasion involvement, in Tehran City Islamic Council in the process of forming and implementing urban regulations. On the other hand, Tehran City Islamic Council could have three kinds of autonomies to be effective: autogeny, heterogeny and discretion. Good governance model for Tehran City Islamic Council is an optimized combination of involvements and autonomies designed by polling the elites a mathematical model analysis. To study the current governance status in Tehran City Islamic Council, a questionnaire is used and the interval is estimated by single T-test. The findings indicate that in terms of involvement and autonomy, Tehran City Islamic Council has a remarkable distance from optimized governance model.

Due to universal importance of Tabriz carpet art and presence of specific indicators and motifs in Tabriz carpet art and its potentials, existence of architectural site for representing this art as carpet art museum in Tabriz is necessary. The site of this project is located adjacent to Tabriz Blue Mosque near the museum historical site. It is essential to consider the historical elements and components of the mentioned district identity in historical sites. This research aims at presenting architectural design of a valuable work of Tabriz carpet art museum besides considering criteria of the historical site adjacent to the Tabriz Blue Mosque. In designing Tabriz carpet art museum, the site potentials, concurrent employment of cultural and historical fabric concepts, adjacency of the Blue Mosque and being in direction of historical bazaar and Silk Road have been considered and used as the key pivots in design. This research is a case study based on observation and using architectural tools. Design limitations have been considered in the architecture of the museum near historical fabrics. The design components consist of Tabriz Bazaar cultural-historical architecture elements, utilization of the spatial connection, semantic continuation, respect to the site, preservation of old historical memory in modern approach. The results of this research can lead to successful architecture design adjacent to historical sites.

Participation of people in their cities and neighborhoods has always been emphasized by researchers and experts in order to improve the quality of citizens’ life and having efficient urban management. However, it seems that providing participation contexts at local level by citizens needs preparations and substrates that facilitate participation. In the meantime, establishing a neighborhood management plan in order to provide participation contexts at local level by citizens can be considered as a movement in this regard. Accordingly, the purpose of the present research is to evaluate the relationship between neighborhood involvement sense and social participation of citizens. In this regard, Kuti neighborhood of Bushehr, which has valuable activity, physical, and social features, is investigated as a sample. In the present research, the research method is operational based on the purpose and descriptive-analytical and experimental-surveying based on the method. Thus, library studies have been used to explain literature and history of the research subject, and field methods have been used to collect data according to the nature of the research. The data were collected by a questionnaire among 60 residents of the Kuti neighborhood who were over 18 years old. The sampling method, used in this study, was random and SPSS software was used for data analysis. The results of this research indicate that there is a relationship between neighborhood involvement sense and preparation for participation. The correlation between these two variables was in the positive direction. In addition, by increasing the neighborhood involvement sense, the preparation for participation increases.

It has been encountering with large modifications and developments during recent decades and it makes large developments at Rey & Islamshahr regions. As the habitation areas as shaped in different dimensions. Thought it can investigate the implicational structural at large scales even at littler scales too. Nevertheless the essential applications of living areas on over coming life need such habitation and it has been discussed occupations, having social relations with others, education and training. The kind of search in this study it is introductive and analysis and it was applied of library and curcuma methods. Also it was applied of Top sis model. The findings of study indicate that economical social and structural are in the rates from first to second and it has the most effective role at modification of environmental and implicational of Rey and Islamshahr habitation areas during Tehran mega city. At last it is evaluated as the final indicates at environmental and habitation areas.