مطالب

This study aims to identify and rank the competitive advantages of hospital hotels in Islamic countries, with a focus on an Iranian case study. Given the unique needs and cultural context of Islamic nations, the research investigates the key factors that contribute to the success of hospital hotels, including elements such as treatment measures, family hospitality, halal nutrition, and worship arrangements. The primary methodology used is the DEMATEL (Decision-Making Trial and Evaluation Laboratory) method, which is a pairwise comparison-based decision-making tool that effectively identifies relationships and hierarchies among system elements. Expert judgment from hospital hotel managers, employees, and Ministry of Health officials was employed to construct a Direct Influence Matrix, which was then normalized to assess both direct and indirect influences among the identified criteria. The results reveal that "Treatment Measures" and "Family Hospitality" are the most influential factors, acting as key drivers in enhancing overall service quality. Conversely, "Halal Financing" and "Worship Arrangements" were found to be the most dependent factors, influenced by the other elements in the system. Additionally, criteria such as "Patient Relationships" and "Halal Nutrition" exhibited high levels of prominence, indicating their central role in the competitive advantage of hospital hotels. The study concludes that focusing on improving core criteria like treatment measures and family hospitality will enhance the competitive position of hospital hotels in Islamic countries. These findings provide actionable insights for hospital hotel management and policymakers seeking to enhance service quality and cultural alignment in healthcare settings.

The primary objective of this research is to develop future scenarios for investment in religious tourism in Saudi Arabia. Given the growing importance of religious tourism in the country's economy and its role in attracting pilgrims from around the world, this study aims to simulate and explore various future scenarios for this industry. The research employs a structural approach and scenario analysis method. Initially, key drivers affecting the future of religious tourism are identified, and based on two main variables—"Strategic Geographic Location" and "Government Policy & Vision 2030"—four scenarios for future investment in this sector are formulated. The findings of this study indicate that Saudi Arabia’s strategic geographic location and the government's development policies under Vision 2030 are pivotal factors that could significantly influence the future of religious tourism in the country. The scenarios presented in this research include "The Phoenix's Ascent" (success in implementing policies and leveraging geographic advantages), "Icarus' Fall" (challenges due to poor management and ineffective policy execution), "The Labyrinth of Daedalus" (external challenges and competition from emerging religious tourism destinations), and "Pandora’s Box" (weak infrastructure and declining geopolitical influence). These scenarios represent potential futures for the industry, considering both internal and external developments in the country. The main innovation of this research lies in using the scenario analysis method as a tool for simulating the future and combining two critical drivers—geographical and political factors to provide insights that could significantly assist strategic decision-making in this field. Additionally, the research recommends that policymakers and investors focus on strengthening infrastructure, implementing secure and efficient policies, and enhancing international partnerships to maintain and improve their position in religious tourism.