جلال حقیقت منفرد

Organizations face many challenges in the current unpredictable and changing business in which superiority in competition is one of their main goals. In this trend, the field of production has moved towards a paradigm called "Agile Production". If an organization wants to be agile, it must shorten the workflow of the process and provide the conditions for saving time. If a hospital is agile, it can respond when faced with internal and external changes and compete with other hospitals and provide appropriate and fast services to patients. Today, hospitals are currently trying to continuously evaluate their performance due to the increasing advancement of technology. A method in evaluating the performance of the organization is the Balanced Score Card (BSC) approach. In this, indicators measure the desired goals in the organization in four aspects of Internal process, Growth and Learning, Financial and Customer. In this approach, important aspects of sustainable development are ignored , therefore, the new method of Sustainable Balanced Score Card (SBSC) is used to evaluate the performance, which takes into account the environmental index. This study aimed to determine the factors that can be important for evaluating agility in the hospital and then classify them based on the perspectives of SBSC. In the next step, using a questionnaire and statistical hypothesis test, the effectiveness of these factors was confirmed. Then, the importance of each perspective in the field of agility was determined by hierarchical analysis, and this model was presented using the scoring method. Accordingly, the "Economic" index had the highest priority and the "Environmental" index had the lowest priority. Due to the high importance of the Economic index, suggestions were made, the most important of which is the use of long-term loans for the promotion and development of hospitals, effective cooperation, and the use of various insurance services of insurance organizations, considering inventory and tools. , Equipment, essential devices in the warehouse for greater efficiency. Regarding the innovation of this research, we can refer to the evaluation of agility from the perspective of the scorecard by considering the criterion of stability in the hospital.

Purpose: The aim of this study was to investigate the relationship between the learning organization and the components of the organization agility model in the metal production industries of Kaveh Industrial Town. Methodology: The research method was applied in terms of purpose and mixed in terms of data type. The statistical population of the study consisted of two parts: qualitative and quantitative. The qualitative part includes experts who use the purposeful sampling method and the principle of saturation of 25 people and the quantitative part includes all employees of the metal products industry of Kaveh industrial town, who use the purposeful sampling method with special conditions in mind as 300 people. Sample size was selected. In the qualitative section, the fuzzy Delphi process was used for the relationship between the learning organization and the components of the agility model of the organization, and the interpretive structural model (ISM) was used for the classification and leveling of the agility components. In the quantitative part, the structural equation model was used using Smart PLS software. Findings: The findings showed that the greatest impact on agility by transformational leadership, followed by learning organization, accountability, flexibility, organizational change, information technology and customer satisfaction. Conclusion: The results showed that the factors of information technology, transformational leadership, learning organization, flexibility, responsiveness, organizational change and customer satisfaction are the main structures of the organizational agility model of metal products industries in Kaveh industrial town.

Purpose of this study is to provide a structured model for the development of social entrepreneurship in the higher education system of humanities post-graduate. According to the research purpose, theoretical framework was established with three main dimensions including needs and incentives, features and measures and the consequences of social entrepreneurship development. This model has been led to interview protocol. Then researcher done 10 interviews with experts by telephone, Skype and face-to-face methods. These interviews were then coding and recoding and the concepts and categories were extracted. Then, the relationships between the categories were adjusted based on the model derived from the literature. Then with using the confirmatory factor analysis and ISM and SEM techniques, the dimensions and components of the designed model were confirmed and structured.

Network data envelopment analysis models assess efficiency of decision-making unit and its sections using historical data but fail to measure efficiency of its units and their internal stages in the future. In this paper we aim to measure efficiency of stages of bank branches and obtain efficiency trend of stages during the time, then to estimate their efficiency in the future therefore we can be aware of stages inefficiency before occurrence and prevent them. First, a two-stage structure including deposit collection and loan giving was designed for bank branches using literature review and comments of experts. Human forces and fixed assets were considered as input variables of the first stage, deposit as mediator variable, delayed claims as interim variable, and loan amount as output variable of the second stage. Then, a dynamic network data envelopment analysis model was formulated and stages efficiency were obtained for 16 consecutive periods. Therefore, efficiency trend of stages was obtained during the time. In the following, efficiency of various stages of branches were estimated using artificial neural network and some recommendations are provided according to obtained amounts in order to prevent inefficiency before occurrence.