علیرضا ابراهیمی

INTRODUCTION: Identifying and classifying hospital suppliers and choosing the right hospital supplier are based on some criteria, such as price, quality, timely product delivery, and after-sales service. METHODS: The research method was to select a suitable supplier through multi-criteria decision-making methods, including fuzzy TOPSIS and fuzzy Delphi. This research analyzed the selection criteria of hospital suppliers using fuzzy TOPSIS and fuzzy Delphi methods. The weight of the selected criteria and their importance were determined by holding interviews with hospital experts. In the next stage, the suppliers were evaluated, and finally, they were ranked using the TOPSIS fuzzy method. FINDINGS: In this research, the criteria for selecting suppliers were based on the criteria determined by Dickson. According to the fuzzy Delphi method, 7 criteria of product quality, timely delivery, final product price, after-sales service, technical ability, product position among competitors, and easy-to-use product were selected for supplier evaluation. CONCLUSION: The selection of a reliable supplier is becoming increasingly crucial given the critical role played by the healthcare sector, which includes hospitals and the Red Crescent as its constituents, the expanding development of technology, and the growing variety of medical equipment. According to the results obtained by the fuzzy Delphi method, the criterion of product quality with a score of 0.88 was chosen as the most important criterion, while the ease-to-use product index with a score of 0.7 was chosen as the least important criterion. The selection and evaluation of suppliers were accomplished through several different quantitative and qualitative indicators, such as cost, quality, timely delivery, and after-sales service. As a result, companies must choose key indicators and suitable suppliers because the right supplier leads to a reduction in purchase costs, as well as an increase in the quality of the products and ultimately the success of the organization in reaching its goals.

INTRODUCTION: Various studies have demonstrated that rescuers enjoy higher levels of self-efficacy and quality of life, as compared to ordinary people. Moreover, the constant and sometimes prolonged presence of Red Crescent Society rescuers at the scene of disasters makes them more prone to the emotional impact of crises, in comparison with ordinary rescuers. METHODS: The present study was conducted based on a causal-comparative (ex-post facto) design. The statistical population included 200 cases, and the sample size was equal to 120 (60 rescuers and 60 non-rescuers who were selected via the random sampling method). Scherrer self-efficacy questionnaire (1983), quality of work life questionnaire (1973), and Coopersmith self-confidence questionnaire (1967) were used to collect data, and data analysis was performed by analysis of variance. FINDINGS: As evidenced by the obtained results, the highest and lowest percentages of rescuers were in the age group of 20-30 (51.92%) and under 20 years (5.77%), respectively. In terms of education, the highest and lowest percentages of rescuers had a bachelor’s degree (61.7%) and high school education (1.7%). Furthermore, the highest and lowest percentages of non-rescuers were permanent (63.73%) and contract employees (1.7%), respectively. CONCLUSION: The results pointed out that rescuers enjoyed higher levels of self-confidence, quality of work life, and self-efficacy, as compared to non-rescuers.

INTRODUCTION: In Iran, natural disasters are constantly increasing; however, no research has clearly explained the indicators of resilience in such situations. Resilience enhances internal strengths and protects against potential threats to maintain and promote the health of the community. The present study aimed to design a crisis resilience model based on the institutionalization of organizational learning for managers and experts. METHODS: The present exploratory analysis study was performed on a sample size of 215 which was calculated using Cochran's formula. In order to design a crisis resilience model based on the institutionalization of organizational learning, first, the general texts of applied sociology and scientific databases were studied. Afterward, 450 concepts regarding the general institutionalization of culture were extracted and provided for the experts in universities and the Red Crescent Society using the Delphi method. Subsequently, the experts agreed upon 73 concepts regarding the institutionalization of the culture of resilience based on organizational learning. Finally, a questionnaire was prepared based on these 73 concepts. FINDINGS: The first step was the performance of the exploratory factor analysis in the SPSS version22 software on 73 concepts which resulted in the emergence of five main components, including management, objectives, culture, strategy, and education of crisis resilience. These components were identified and named according to the review of the related literature. In the second stage, the DEMATEL technique and software were used to determine the importance and effectiveness of the criteria. Eventually, in the third stage, the LISREL software was used to design the crisis resilience model based on the institutionalization of organizational learning. CONCLUSION: First, the exploratory factor analysis was performed in SPSS software version22 and the effectiveness and susceptibility of each factor were determined using the DEMATEL software. Subsequently, the model components, including the culture, strategy, education, and objectives of resilience were used as the input of LISREL software and the resilience model was designed based on the institutionalization of organizational learning.