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This study aims to examine the cross-cultural similarities and differences in the use of rapport management strategies (rapport enhancement, rapport maintenance, rapport neglect, and rapport challenge) in the complaints during service encounters based on Spencer Oatey’s (2008) model. To this end, 90 participants (30 Persian native speakers, 30 Iranian EFL (English as a foreign language) learners, and 30 English speakers) were asked to complete a role-play Discourse Completion Task in four different situations. The study argues that: (1) the use of rapport management strategies is universal; all the groups used all kinds of rapport management strategies; (2) the use of rapport management strategies is culture-specific; the participants in each group differently used the intended strategies; and (3) the socio-pragmatic competence of EFL learners is sometimes different from that of the native speakers of English; it goes through developmental stages and is influenced by L1 norms. The study concludes that teachers should condition the communicative tasks used inside the class with factors such as the relationship among the interlocutors to help EFL learners develop a pragmatic competence comparable to that of the native speakers. Teachers can also resort to modern technologies to provide EFL learners with the opportunity to communicate with native speakers and receive feedback with regard to the cultural appropriacy of the forms produced.

Grounded on Hofstede's (1986) dichotomous model of collectivism/individualism, this study explored Iranian English as a foreign language (EFL) teachers' cultural identity. A sequential mixed methods procedure was adopted to examine their cultural orientation and the impact of length of experience on their degree of propensity to absorb the target language culture. A total of 120 female and male teachers of private English institutes with varying years of teaching record contributed to this research. Hofstede's Cultural Dimensions model was developed into a Likert-scale questionnaire, along with a number of complementary demographic questions. To gain a deeper understanding of the teachers' standpoints, six of the teachers were randomly selected to participate, and elaborate on their responses, in a semi-structured interview. The analysis of the findings revealed that Iranian EFL teachers were primarily identified as being individualist, irrespective of the span of their professional experience. The finding tends to contradict Hofstede's survey where Iranians had been identified as collectivists as a whole. Even though career length did not statistically disclose their degree of cultural affiliation, teachers' responses at the interview revealed some underlying trends accounting for their identity shifts. It seems to be the case that exposure to and contact with the English language covertly transformed non-native teachers' cultural identity over time. By extension, it may well be that foreign language teachers apart from their indigenous cultural persuasions, seem to grow into the target culture they are exposed to, without even being physically present in the target community environment.

The present study aimed to investigate the attitudes and perceived nature of thinking and understanding towards intercultural communicative competence (ICC) among International English major students. Accordingly, this study employed the paradigm of a sequential mixed-method research, in which it comprised a qualitative phase followed by a quantitative phase. The participants of the first phase of the study were 30 undergraduate English major students in their third year at Isfahan Islamic Azad University in Iran; and the participants of the second phase of the study included 30 international ESL students in their first year at Gonzaga University (GU), in Washington, U.S. The analysis of narratives in the first phase of the study indicated that the participants had diverse attitudes towards intercultural encounters. The results of the statistical analyses of the second phase of the study showed that the most important individual difference variables directly influencing students’ intercultural communicative competence were their communication apprehension and their perceived communicative competence. This study also showed that students’ self-image as communicators were of utmost importance: if students believe they are good communicators in English, theyare more likely to be self-confident and are more likely to take part in intercultural encounters. Thus, instructors should help students achieve a realistic self-image about their performance in English and support them if they lack self-confidence.  

The use of politeness strategies can help interlocutors promote and/or maintain social harmony in telephone interactions. Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study aimed primarily to reinvestigate the closing structures of telephone conversation (hereafter abbreviated as TC) in Persian and to discover the common politeness strategies used by native Persian speakers to end their TCs considering the contextual variables of social distance and status. Moreover, this study tried to explore the effect of time availability/limitation along with those contextual variables on TC closing part. To this end, 30 Persian native speakers were selected randomly. A DCT (Discourse Completion Test) of 12 scenarios was developed by considering three criteria: status, time limitation and distance. Analyzing DCTs, many different TC closing patterns were found. The obtained findings depicted that the aforementioned variables had significant effects on the TC closing patterns and strategies taken by the participants. The findings of the present study may be beneficial for extending pragmatic knowledge through emphasizing the significance of pragmatic competence in language proficiency. Also, since the results showed some limitations in the previous politeness models, the findings of this study can guide researchers to follow more complete and perfect politeness models.

Reading comprehension is one of the essential skills for learning in every language and in Iranian educational system, there seems a need to make some revisions in teaching reading comprehension. In an attempt to address this problem, this research set out to utilize Directed Reading –Thinking Activity (coined by Stauffer, 1969) as a teaching comprehension model which was expected to enhance students’ reading comprehension ability of graded readings. To do this end, 50 intermediate students from Zabansara Institute were randomly assigned to two groups (one control and one experimental) each consisting of 25 participants.  Drawing on a mixed-methods design, the two groups were compared in pre-test and post-test in the quantitative phase. In the qualitative stage, fifteen students from experimental group were interviewed on the effect of implementing DRTA based setting on their comprehension of graded readings (The implemented readings in this study were narrative texts). The findings of the study revealed that DRTA had significant effect on participants' reading comprehension of graded reading. The study provides some pedagogical implications for EFL teachers and students, and suggests some possible avenues for further studies as well.

The current study aimed to develop a Formative Assessment of Writing (FAoW) instrument through operationalizing Black and Wiliam’s (2009) Formative Assessment (FA) and Hattie and Timperley’s (2007) feedback model. Following intuitive approach of scale construction (Hase & Goldberg, 1967), a comprehensive review of the literature was undertaken, and 30 Likert scale items were devised.  The items tapped students’ experiences of FA practices in writing classrooms and their attitudes towards the helpfulness of each practice.  In a focused group interview, the items were intuitively classified by three experts of writing and assessment based on the five components of FA (clarifying criteria, evidence on students’ learning, feedback to move learners forward, peer assessment and autonomy) and in three stages (“Where the learner is going/Pre-writing, “Where the learner is right now/Writing and “How to get there/ Post-writing”). The expert interviews resulted in revisions and 20 additional items. They also agreed that items in FAoW instrument corresponded with the theoretical frameworks of FA as well as the three stages of feedback.

Textbooks considered as one of the most important genres of academic writings would guarantee effective teaching and learning in EFL/ESL courses. Since textbooks are gaining more and more importance, the knowledge of their rhetorical organization that provides learners and teachers with efficient use of their content seems necessary. This article describes the rhetorical organization of the textbook genre based on Parodi’s three-tiered framework consisting of macro-move, move, and steps, which provides a detailed description of a textbook as an extended and lengthy genre. This study aims to rhetorically investigate four ESP textbooks written for undergraduate university programs for accounting students that were developed and published by Payam-e Nour University (PNU), as one of the largest universities in Iran. In order to fulfill the goals, the article aims to investigate the changes made over time in terms of move analysis between two series, each include introductory and advanced ESP textbooks, as well as explicate moves, steps, and their communicative purposes with their accompanying examples. The results aiming at enhancing learners’ and teachers’ perspective toward this genre provide a vivid picture of different rhetorical parts associated with various communicative purposes.

Frequencies and discourse functions of grammatical subject types were investigated in a corpus of forty results and discussion sections selected from four disciplines (Applied Linguistics, Psychology, Chemistry, and Environmental Engineering). The results and discussion sections were selected from research articles that were published in 2008-2012 issues of prestigious high journals of the four disciplines. The results and discussion sections were analyzed for realizations and discourse functions of grammatical subject types adopting the taxonomy suggested by Ebrahimi (2014). The results suggested that the selections, frequencies and discourse functions of grammatical subject types were highly imposed by the macro functions of the results and discussion sections and the conventional rules of writing in the disciplines. One immediate implication for the outcome of this study is that writers and instructors need to keep in mind that they must be fully aware (and follow suit) of how the implementation of grammatical subjects are imposed and restricted by disciplinary conventions.

This paper is a part of a larger study that examines the development of students' English writing skills during the transition from school education to higher education in Syria, where English is a foreign language. The main objective of this paper is exploring teaching practices affect students transition from one level to the next via obtaining students' perceptions about writing, challenges they encounter while writing, and the strategies they use to overcome them. Two separate questionnaires were given to 206 school students from 7 different high schools across Latakia City and 206 first-year students at the Department of English Literature and Language, Tishreen University in Latakia. The main findings indicated that students of both levels were mostly concerned with grammar rather ideas and content, and with the product rather than the process of writing. Moreover, students lacked confidence in their writing ability and mostly depended on ready-made samples and teachers as the main sources of information. The study recommends changing the product-oriented approach to writing instruction currently adopted by school teachers, conducting effective teacher-training programs that include training them to develop students' writing by involving them in the writing process and teaching them how to use writing strategies effectively.

This study investigated the cross-disciplinary variations in the generic structure of Introduction sections of 52 Applied Linguistics and 52 Chemistry research articles drawing upon Swales’ (2004) framework, taking into account the new insights proposed by Bhatia (2004), Shehzad (2008), and Lim (2012, 2014). To this end, in addition to collecting quantitative data and conducting frequency and Chi-square analyses, a number of semi-structured interviews were conducted with some Chemistry scholars and Applied Linguistics (ALs) experts for triangulation purposes. The results of the quantitative data analysis indicated that the two disciplines showed significant variations in the frequency with which they used some steps and sub-steps to realize the moves. The results of the qualitative content analysis of the interviews also helped understand why authors in each discipline might use a specific move/step more than the others and why a move/step was frequently used by the authors in one discipline, but completely absent in another. Finally, based on the results, some implications were presented to postgraduate students and novice researchers in Chemistry and Applied Linguistics to help them write effective research articles in their field. The findings of the study could also provide some practical implications for the EAP teachers to help their students become better writers. In addition, some suggestions were presented to genre analysts to help them obtain more dependable results when analyzing the generic structure of various sections of research articles.

Novice academic writers, particularly Iranian graduate students (IGSs), upon entering an academic community, are hypothesized to face probable difficulties in practicing rhetorical expectations set by the experienced (EXP) members, hence, not being able to write in a way acceptable to these professionals. To explore the probable rhetorical distance between them, this study investigated the employment of interactional metadiscourse markers (IMMs) in the writings of IGSs (MA and Ph.D.) and EXP figures in Applied Linguistics. 120 recent research articles (RAs) served as the corpus of the study. Drawing on Hyland’s (2005) model of metadiscourse, all occurrences of the five types of IMMs were functionally identified, and compared. To detect any possible significant differences between the corpora, Chi-square tests were run. The results indicated that the IGSs used far less IMMs than the EXP ones in their RAs. However, the general pattern of their metadiscourse use was similar to the EXP writers’. It can be concluded that although the IGSs are relatively aware of general rhetorical framework of the genre based on IMMs, they seem to be far away from the rhetorical standards set by the established members of the discipline. Finally, the possible justifications and implications of the study were presented.