نادر آل ابراهیم

Partnership quality has been known as one of the foremost critical determinants of outsourcing victory. Since the relationship is dynamic, it is important to understand both sides of the partner. The purpose of this study is design a model for the partnership quality in outsourcing services with focus on both sides. In order to achieve this goal, mixed method (qualitative-quantitative) and grounded theory approach have been used. In the qualitative section, in order to identify the categories of the contextual model of partnership quality, a semistructured interview has been used in the service provider and client section by theoretical sampling method. The statistical population in the qualitative section included all managers and heads and expert contractors in 90 contracts during the 3 years. The total number of statistical population in the qualitative section was 176 people. In the qualitative section, grounded theory and MAXQDA software are used for analysis. Then, through the coding process in three sections, open, central and selective data of qualitative section were organized. In the quantitative research section, the statistical population included district heads, deputies, officials, supervisors on the one hand, and all their contractors and representatives on the other. The total number of statistical population in the quantitative section was 623 people. In the quantitative research section, in order to test the obtained pattern, the required data were collected by a designed questionnaire. To analyses the data collected, the partial least squares (PLS) method was used. According to the results of this research, the most important operational strategies are, empowerment, standardization and technology improvement to achieve the partnership quality in outsourcing services.

Introduction: Narrative therapy (NT) has a post-modern approach and assumes people as experts that construct their narratives. Aim: This study aims to provide a review of relevant literature from 1995 to 2021 on studies using narrative therapy, considering how to use it, the application of this approach, and its outcomes. Method: This study is a systematic review. According to this method, Web of Science and Scopus depositories was selected because they are acknowledged to contain high quality and high impact studies. Results: Results of this study show that some studies have not clarified how narrative therapy techniques were used and even have conventional outcomes. The others use one or both essential techniques, including externalizing and unique outcomes. Besides, some studies focus on meaning-making and changing discourses. Conclusion: As a result of this review study, studies that have used the essential techniques have increased the efficacy of this approach, including externalizing, unique outcomes, meaning-making, and changing discourses (focusing on language and construction).