Identification and Prioritization of Organizational Intelligence Criteria in Production Cooperatives of Iran (مقاله علمی وزارت علوم)

چکیده

Nowadays, organizational intelligence is very important in acquiring necessary information for making suitable decisions and gaining competitive benefits in active environments for generative corporations. So, the present study aims to identify and prioritize organizational intelligent criteria in the production cooperatives of Iran. In methodology,this is an applied (developmental) study objectively and a mixed (quantitative-qualitative) survey regarding the nature of data. The present study is a Grounded theory its nature and methodology in the qualitative section, while it is a descriptive-exploratory study in the quantitative section. The study population consists of experts including the managers of the Ministry of Cooperatives, Labor, and Social Welfare, who were 12 respondents selected using the non-probability purposive and snowball sampling techniques. The dimensions of organizational intelligence, including intelligent enablers, organizational intelligent capabilities, intelligent development contexts, and intelligent governance with 18 criteria were identified using the grounded method. Finally, the cause and effect relationships between the dimensions and criteria were determined by the Analytical Network Process method based on the fuzzy DEMATEL. According to DEMATEL findings, the “intelligent governance” and “intelligent development contexts” dimensions are the cause, while the “intelligent enablers” and “organizational intelligent capabilities” constitute the effect. The “customer relationship management”, “organizational learning”, and “human intelligence” criteria have respectively the most weight and priority in the organizational intelligence of production cooperatives in Iran.