Politeness

The present study on politeness is an attempt to examine (dis)agreeing strategies utilized by EFL learners while chatting on the internet. Subjects of the study were forty male and thirty-three female Iranian natives whose internet relay chat (IRC) interactions, composed of 400 excerpts, were collected between December 2007 and September 2008. Data analysis was based on the general taxonomy of politeness strategies suggested by Brown and Levinson (1987) which is the baseline of many politeness studies today. The results indicate that IRC is a mode of communication whose characteristics are typically different from face-to-face and real-life conversational settings. Some common face threatening acts (FTAs) like ‘direct disagreements’ are performed widely in chat channels. Furthermore, gender-oriented differences were found not to be statistically significant on the internet.

This paper reports on the findings of a study designed to investigate the cultural and social complexities governing the compliment responses among the Persian native speakers. 200 Persian respondents took a 24-item Discourse Completion Task (DCT) while 15 native field workers were also set responsible for collecting the examples of complimenting exchanges they either observed or participated in. The results suggested a significant effect for the treated intervening social variables of age, gender, educational background, social distance, and relative power as well as compliment topics in determining the type of compliment response. The responses were further suggestive of the contextual effects of the three systems of hierarchical, solidarity and deferential as well as a newly coined system as kinship system.

Politeness is a phenomenon which is common to all cultures. Each culture has a different perception of what is polite and each language has various devices for expressing politeness. One of the important aspects of politeness which is the central focus of many studies is the polite behaviors of men and women. The focus of this study is on the politeness strategies of males and females from different aspects. The central aim of this paper is to examine the impact of gender on the politeness strategies of the speakers to see whether females speak more politely to females than to males or not. Therefore, a questionnaire was designed based on Discourse Completion Test which is originally developed for comparing different speech act realization patterns. The questionnaire was distributed to 30 females and 30 males. The result indicated that generally women speak more politely to women than to men; however, males speak more politely to females than to males. Therefore, it can be concluded that the gender of the listener is an important factor on politeness behaviors of the speakers.

Nowadays, intercultural communication via email among various groups and societies has been increasingly important as an aspect of communication. This research aims at investigating aspects of politeness meaning negotiation via emails exchanged between English and Persian speakers with different cultural backgrounds. The present study also reveals the potentials for using emails to experience culture as a process of meaning negotiation. To do this, 18 English and Persian speakers (aged 22-60) were asked to exchange emails for 12 weeks. After collecting the required samples, the interplay between the computer-mediated communication, speech act and politeness is explored by using the analytical frameworks of Hyme’s ethnography of communication (1974), Searle’s speech act theory (1969) and Brown and Levinson’s politeness theory (1987). The methodology of this research is descriptive analytical. The results of this research show that “politeness” is not a stable construct. Rather it is constantly (re)negotiated by the interactants who take into account the relevant contextualization cues. In addition saving the face of the sender and the receiver is concerned simultaneously in the process of email exchanging.

Concerns over the phony nature of textbooks and artificiality of their contents in reflecting authentic language have been raised by a number of researchers. It has been argued that many language teaching programs result in the failure of learners of English to successfully communicate in the target language. The problem with these programs is that there is no general agreement about the success of these materials in developing the pragmatic competence necessary for interlocutors’ mutually intelligible communication[D1] . Hence, this study explored communicated requests for nonverbal/verbal goods and services (RNGS/RVGS) in the dialogues of 5 textbooks and 8 English movies. The utterances of the textbooks and movies were evaluated on six criteria deriving from research on speech act theory, politeness, and conversation analysis. These included whether the textbooks discussed second pair parts, the forms of requests, the context of request occurrence, the nature of the devices through which the requests are mitigated, and multi-turn request forms. The results of the analysis revealed that, except for re-requests and dispreferred responses of RNGS,textbooks’ strategies including forms, face, contexts of RVGS, and strategies of RNGSwere not realized through adequate examples compared to their variants in movies.Most importantly,except for bald on record, internal mitigators of RVGS, external mitigators, and direct and indirect forms of RNGS, the other request strategies in the textbooks showed less variety than those of their counterparts in the movies. Internally mitigated RVGS were the onlystrategies variouslyexploited in the textbooks.The findings revealed that textbook designers should improve their instructional materials by incorporatingmore accurate samples of communicated requests in their future textbooks.

Genuine Criticism (GC) is an evaluative expression of annoyance with an attribute in the interlocutor, whose realization may threaten the positive image of both interlocutors. The current study investigates facework and politeness in performing GCsin different contexts and for interlocutors with low social distance and high status in terms of GC realization strategies and mitigation devices that the speakers employ to soften their criticisms. Data were collected from 70 situations from movies in which GCs arise between interactants. The interactants deal with topics that happen in their daily life. The data were transcribed, categorized and analyzed based on the adapted version of criticizing categorization developed by Nguyen (2005, 2013).The results indicate that interactants with low social distance between them and the speakers who possess higher status employ direct strategies more than indirect strategies when they carry out criticism. Besides, the speakers with higher social distance utilize direct criticizing strategies more often. With regard to mitigation strategies, both groups tend to mitigate their criticisms less often. Exploring the strategies that English NSs employ can help EFL material developers realize and depict a better picture of the strategies in learning materials so that potential learning problems are prevented.

Due to the lack of paralinguistic information, politeness gains a considerable significance in telephone conversations (TCs). The use of politeness strategies can help interlocutors promote and/or maintain social harmony in telephone interactions. Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study intended to primarily investigate the fundamental closing structures of TCs in Persian and English. Furthermore, it examined the effect of two contextual variables and time availability on the closing pattern sand length of TCs. To this aim, 30 English natives, 30 Persian natives, and 30 Persian EFL learners were selected. A Discourse Completion Test (DCT) of 12 scenarios was developed considering contextual variables and time limitation. The obtained results demonstrated that the CPT (closing implicative environment + preclosing + terminal components) closing pattern may not be applicable in every context. Furthermore, telephone conversers change the pattern and length of TC closing part to maintain their rapport based on the aforementioned variables. The findings of the present study can guide the researcher to follow more complete and perfect politeness models.

The study analyzed a corpus of 40 emails of requests composed by Vietnamese students to their university lecturers. The study purpose was to identify politeness strategies composed by Vietnamese students using Brown and Levinson’s model and Blum-Kulka, House and Kasper’s framework as guidelines. To obtain the results, a discourse analysis was implemented. The AnConc software was used as a research tool for the study. 40 emails from 80 students were collected and divided into three types of requestive emails: assistance, confirmation and consideration, and recommendation for data analysis. Syntactical and lexical modifiers were examined and politeness markers were identified manually by the assistance of the AnConc software. The results indicated that Vietnamese students often used status-stating, deferent and solidary politeness strategies to approach their professors for personal requests. While using these three strategies, the target students had to use syntactical and lexical devices such as modals, interrogatives, please, and hedges as speech acts or supportive moves to gain their requestive purposes. The study also identified a common pattern that Vietnamese students liked to use the email corpus in the direction of salutation, self-introduction, requests, reasons for request, and thank compliments. The study has pedagogical implications for language teachers and learners; e.g. email writing should be taught to students, especially ESP students as these students do not know the format and the appropriate language they should use in email composition. Language students should also pay attention to the correct formal form and cultural differences when composing requestive emails delivered to their professors.

A significant amount of contribution to pragmatics research comes from cross-cultural and developmental pragmatic studies with L2 learners in focus; however, despite broad interest in such analyses, the role of lecturers has been relatively ignored. As the lectures’ perceptions/opinions of L2 learners’ e-mail requests are important, L2 learners must become familiar with their lecturers’ perceptions of (in)appropriateness and (im)politeness of e-mail requests. Therefore, through examining Iranian applied linguistics lecturers’ perceptions of (in)appropriateness and (im)politeness of L2 learners’ e-mail requests, this study was an attempt to provide insights into lecturers’ ideal norms of (in)appropriateness and (im)politeness of L2 learners’ e-mail requests. To this aim, a purposive sample of 38 university lectures participated in this study. A questionnaire was utilized to collect the data. The lecturers’ comments in the questionnaire served as the basis to identify the major themes (e.g., directness, language use accuracy, etc.). An in-depth qualitative analysis of the lecturers’ comments revealed that the perceptions of the lecturers were greatly influenced by the use of appropriate openings and closings of the e-mails. Also, language use accuracy and appropriateness were among the most recurring reasons mentioned by the lecturers to regard the e-mails as (in)appropriate and (im)polite. Overall, the results stress the importance of pragmalinguistic and sociopragmatic aspects of language for applied linguistics lecturers. Findings have implications for L2 learners, teachers, and researchers.

This study investigated mitigation in the supervisory discourse of Iranian language teacher supervisors to see what mitigation devices these language teacher supervisors in Iran used to achieve a balance message clarity and politeness when delivering negative feedback. Using convenient sampling, 10 post-observation feedback conferences from Iran Language Institute, Shiraz University Language Center, and Safir English Language Academy in Shiraz, Tehran, and Mashhad were recorded and transcribed. The data were examined using Wajnryb's (1994) typology of mitigation devices. The findings of the study indicated that Iranian language teacher supervisors tended to use what Wajnryb (1994) called “above-the-utterance-level” mitigation, something between “hyper-mitigation” (highly mitigated language) and “hypo-mitigation” (hardly mitigated language) though they could have made a more appropriate use of the host of possible mitigation devices to further soften their rather directive language thereby promoting reflection on the part of the teachers. The most frequently used mitigation devices included qualm indicators, modal verbs, interrogatives, clause structures and hedging modifiers respectively with the rest of the mitigation devices considerably underused indicating that training in supervisory discourse is essential for Iranian language teacher supervisors. The findings hold implications for teacher education programs, language teaching institutes and language teacher supervisors to consider and work on mitigation devices to be able to deliver negative feedback both clearly and politely.

This study aims at ascertaining a framework that would account for the Persian data. We scrutinize all data occurring in the selected corpus, and describe how they usually work on the basis of the two following variables: power and intimacy. According to our investigation, the use of terms of address in Persian is affected by age, sex, occupation, ideology, political and social position of the interlocutors. These variables can be stated as a result of the investigation of older material – such as qualitative analysis of observations followed by unobtrusive note taking of contemporary use, a corpus of several plays, travel accounts, interviews, TV, radio and careful observation terms used to address today. The above-mentioned variables indicate a strong relationship between social structures and address terms in Persian.

511 commercial emails from four Asian countries, namely China, Pakistan, India, and Iran have been analyzed in a mixed-method design. The focus of the study is on the two features of politeness and intimacy. In the quantitative analysis, the model proposed by Brown & Levinson (1987) and that of Coulmas (2005) which have drawn upon the features of indirectness in requesting and the length of letters as the indicators of politeness are used. In the qualitative and descriptive analysis formality in salutation and opening clause as well as the use of abbreviated forms are taken into account. The result shows that Iranians use the most polite style in their business letters, while Chinese use the most intimate discourse. On the other hand, Indians use both the least polite and intimate style in their business letters. Pakistanis’ use of polite and intimate style is not as conspicuous as that of Iranians and Chinese respectively. The findings are hoped to help better inter-cultural understanding, especially with respect to written rhetorical characteristics.

The choice of terms of address is a typical instance representing the relational aspect of language. People address and are addressed in diverse ways in their everyday lives. Their reciprocal use of terms of address hinges upon a number of factors including power, affect, distance as well as degree of intimacy. Moreover, the use of a variety of words in different settings is a true measure indicating whether the interlocutors have crossed the borders of socially accepted and appropriate language or not. The present study focuses on the dialogues of the play entitled "Death of a Salesman" in the framework of Brown, Levinson, and Wardhaugh's theories on politeness, taboo words, and power relations. A careful  sociolinguistic examination of  the discourse features  of some samples of the play  indicated that different factors influence the exercise of power, observing politeness, and the use of taboo words by people in their everyday interactions via verbal and non-verbal language.

The philosophy of education is an important issue in learning and teaching. Also, the relationship between teachers’ power and abilities can tremendously influence the learners. The purpose of this article is to explore the practice of power bases and Leech’s (1983) politeness maxims among Iranian teachers. A descriptive-qualitative method is used in this research. To this end, nineteen sessions of five classes of five different teachers in a private institute were audio-recorded and transcribed. In the second step of this study, the learners were asked to fill out a questionnaire consisting of 25 Likert-scale items relating to power and politeness issues. In the last stage, four teachers were asked to take part in an interview with the researchers for gathering the complementary data. The classes being observed were chosen based on the rules of convenience sampling method and among young-adult, pre-intermediate learners. The results revealed that Legitimate power among the power base uses and Tact maxim among the politeness maxim practices were the mostly used types of all. Also, it was concluded that in most cases, teachers used one form or a combination of politeness maxims with the practice of power bases.