ارزیابی تأثیر ریسک های زنجیره تأمین بر عملکرد توسعه محصول جدید با استفاده از شبکه بیزین (مقاله علمی وزارت علوم)
درجه علمی: نشریه علمی (وزارت علوم)
آرشیو
چکیده
افزایش هزینه ها و پیچیدگی های موجود در سازمان ها از یک سو و افزایش ریسک های موجود از سوی دیگر، باعث شده که مدیران به منظور کاهش انحراف از اهداف تعیین شده، ارزیابی و مدیریت ریسک را سرلوحه فعالیت های خود قرار دهند؛ بنابراین ریسک یکی از چالش های بسیار مهم زنجیره تأمین است که می تواند بر عملکرد توسعه محصول جدید تأثیرگذار باشد. در این پژوهش با توجه به بررسی های صورت گرفته در خط تولید کارخانه پوشاک هپی لند، فرآیند تولید "پک کامل سیسمونی" به عنوان فرآیند توسعه محصول جدید درنظرگرفته شد؛ سپس با بررسی پیشینه پژوهشی، هر یک از ریسک های زنجیره تأمین و ابعاد عملکردی محصول شناسایی شدند. به منظور انتخاب مهم ترین ریسک های این زنجیره، از تکنیک دلفی و به کمک ابزار پرسشنامه و به منظور استخراج روابط بین معیارهای اصلی ریسک از روش تجزیه وتحلیل اثر متقابل با استفاده از نرم افزار MicMac استفاده شده است. درنهایت با استفاده از شبکه بیزین و با کمک نرم افزارAgenaRisk 10، به بررسی تأثیرگذاری ریسک های شناسایی شده بر عملکرد محصول جدید منتخب، تحت تحلیل حساسیت و تجزیه و تحلیل سناریو پرداخته شد. یافته ها نشان می دهند که احتمال وقوع ریسک های محیطی و تأمین به ترتیب 4/74% و 56% است که نسبت به سایر ریسک ها احتمال وقوع بالاتری دارند و سه ریسک عملیاتی، توزیع و تقاضا با تأثیرپذیری از ریسک های محیطی و تأمین به طور مستقیم بیشترین تأثیرگذاری را بر عملکرد توسعه محصول جدید به خصوص بعد عملکردی کیفیت داشته اند.Assessment of Supply Chain Risks on New Product Development Performance Using Bayesian Network (Case Study: HappyLand Garment Manufacturing Factory)
In light of the continuous and rapid changes in global competition, companies face the imperative of consistently introducing new products or expanding their existing product lines to maintain their competitive edge. Recognizing that numerous factors within the supply chain influence the production, design, distribution, and introduction of new products, understanding supply chain risks is crucial, spanning from the procurement of raw materials to the delivery of products to the market. Consequently, risk management stands as one of the most critical challenges within the supply chain, significantly impacting New Product Development (NPD) performance. This research seeks to answer the primary question: "How and to what extent do various supply chain risks affect newly developed products?" While prior research has employed various methods to evaluate and manage supply chain risks, few models have explored the interplay of these risks on each other and their influence on performance dimensions. In this study, based on a review of theoretical foundations and prior research within the clothing manufacturing sector, we identified dimensions of newly developed products and supply chain risks. We employed the Delphi technique through interviews to identify the most significant risks. Subsequently, we employed the Cross-Impact Analysis method to elucidate relationships between these factors. Finally, we utilized Bayesian networks to analyze the impact of identified risks on the performance of the selected new product, conducting sensitivity and scenario analyses. The findings indicate that environmental and supply risks are more likely to manifest than other risks, with three operational, distribution, and demand risks, influenced by environmental and supply risks, exerting the most direct impact on new product performance, particularly in the dimension of quality.IntroductionModern organizations recognize that traditional competitive strategies, such as improving quality and reducing costs, no longer suffice to remain competitive. Research has demonstrated that numerous new product development NPD projects face failure for various reasons. Effective risk identification and management, particularly concerning supply chain risks in NPD projects marked by a high degree of uncertainty, emerge as pivotal factors for NPD success. In this context, the clothing sector, characterized by a complex supply chain structure, has been extensively studied. However, prior research has predominantly examined existing risks individually, overlooking the interactions between risk components and their simultaneous effects on one or more project objectives. In this research, we not only assess the simultaneous impact of risks on product performance using the Bayesian network method, an effective approach in supply chain risk analysis, but also investigate the severity of risk impacts under different scenarios. This research addresses three primary objectives:Identification of supply chain risks in the clothing industry based on background research and case studies.Determination of interdependencies among variables using conditional modeling.Evaluation of the influence of supply chain risks on new product performance using the Bayesian network method under varying scenarios.Literature reviewNumerous researchers have investigated supply chain risks and their repercussions on product and organizational performance. Asgharenjad Nouri et al. (2021), in their article titled "The Effect of Risk Management on New Product Development in the Banking Industry," explored the impact of various risk indicators on new product development. Their results underscore the significant positive influence of managing all risk indicators, including technology, market, environment, finance, organizational resources, and commercialization, on new product development. Qazi et al. (2017), in their article titled “Supply Chain Risk Network Management,” prioritized risks and corresponding strategies through a case study involving semi-structured interviews. They initially identified organizational performance criteria and then linked them to relevant risks, using a matrix of expected profit to investigate the impact of risks on specified performance criteria. Subsequently, they employed the "weighted net evaluation" method to assess practical strategies.MethodologyIn conducting this research, we initially extracted supply chain risks and product performance dimensions from the existing literature. Subsequently, we employed the Delphi technique to select the most significant supply chain risks, providing indicators to participating experts through questionnaires with a 5-point Likert scale. We then used the Content Validity Ratio (CVR) index to confirm or reject the components derived from the questionnaires. In the next step, we used the Cross-Impact Analysis method, employing pairwise comparisons via questionnaires, to reveal relationships between the key risk criteria. Finally, we investigated the impact of identified risks on the performance of the selected new product within the supply chain of Happy Land factory using the Bayesian network method under various scenarios.Discussion and ResultsThe results from the Bayesian network analysis in this research demonstrate that environmental risk, as an external risk within Happy Land’s supply chain, exerts the most significant influence at the highest level of the Bayesian map. Subsequently, other risks, including economic risks, supplier risks, distribution risks, operational risks, and demand risks, are categorized in subsequent levels. Additionally, sensitivity analysis scenarios, depicted in the Tornado chart, reveal that supply chain risks have a substantial impact on performance criteria. According to this scenario analysis, the primary risk affecting quality and cost target nodes is operational risk, while the major risk affecting the product delivery time node is distribution risk, and the primary risk influencing profitability is demand risk. Results from both pessimistic and optimistic scenario analyses under the second scenario of the research indicate that in the pessimistic state, the presence of a high percentage of these risks significantly negatively impacts quality performance. Conversely, in optimistic scenarios, where these risk factors are not present, improvements in quality's functional dimension exhibit the most substantial impact.ConclusionWhen introducing a new product to the market, evaluating and managing supply chain uncertainties is essential due to the mutual influence of new product development and the supply chain. Supply chain risk management, which commences with the accurate identification and assessment of risks and proceeds with appropriate responses, is crucial for providing efficient and effective new products to the market. In addition to employing the Bayesian network method, a highly effective tool in supply chain risk analysis, we have endeavored to evaluate the simultaneous impact of risks on product performance and assess the severity of risk impacts under various scenarios, including optimistic, pessimistic, and sensitivity analyses. Scenario building proves to be an effective method for validating a developed model to measure the impact of risks under different conditions on target criteria.
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