مطالب مرتبط با کلیدواژه

VOS Viewer


۱.

The Global Researches Trends in Customer Knowledge Management (CKM)(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Customer knowledge customer knowledge management bibliometric analysis bibliometrix R-package VOS Viewer

حوزه‌های تخصصی:
تعداد بازدید : ۲۰۷ تعداد دانلود : ۱۵۳
Although there have been many publications on the subject of CKM, particularly in recent years, not much research has been conducted on the performance analysis and science maps of these studies. To overcome this constraint, a bibliometric study of the current body of academic literature on CKM is conducted the study's methodology involved conducting a bibliometric examination of publications indexed in the Web of Science (WoS) and Scopus from 1992 to 2022. The search strategy employed for this review was guided by the PRISMA standards, resulting in 255 papers being located during the search procedure. To visualize and quantitatively analyze bibliometric networks the VOS viewer tool and the bibliometric R-package were utilized. The descriptive statistics reveal a significant increase in CKM studies since 2011, with the majority of publications occurring in 2021, 2019, and 2013, respectively. China, Iran, and the United States are the countries with the highest number of publications, respectively. The “JOURNAL OF KNOWLEDGE MANAGEMENT” is a core journal in this field, and “Hussin A” is the most prolific author in this scientific domain. The results of the thematic analysis indicate that “co-creation” has gained popularity in recent years, and over the past seven years, “knowledge sharing” and “customer knowledge development” have replaced “market orientation” and “customer relations”, respectively.  Additionally, the co-word analysis of the author's keywords identified six clusters, including “Knowledge Management and Market Orientation,” “Knowledge Sharing and Co-Creation,” “CKM and Customer Engagement,” “CKM, Tools and Technique,” “Knowledge Management and CRM,” and “CRM.”By identifying and deriving key CKM themes, this study makes a significant contribution to the CKM literature. Researchers can utilize the scientific analysis of a variety of sectors, such as customer knowledge management, to understand the scientific boundaries and gain a general understanding of the scientific method. Another goal is to identify research goals for policymakers in many scientific disciplines and modify them to meet future societal requirements.
۲.

Artificial Intelligence and Empowerment of People with Disabilities in Society 5.0: Trends and Insights from a Bibliometric Analysis(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Artificial Intelligence bibliometric analysis People with Disabilities Scopus VOS Viewer Society 5.0

حوزه‌های تخصصی:
تعداد بازدید : ۲ تعداد دانلود : ۱
In today’s world, there is a notable focus on incorporating disabled people within the community and the workplace. Advancements in artificial intelligence (AI) have the potential to significantly impact empowering individuals with disabilities to enhance inclusivity and autonomy for this demographic in the era of Society 5.0. This paper aims to offer a bibliometric analysis of the increasing number of publications addressing the potential impact of AI on disabled individuals and their future employment. To conduct this analysis, Scopus served as the bibliographic source, using Disability, Employment, and Future Workforce as the search terms, yielding 203 publications on the subject of study from 1973 to 2024. The analysis was conducted using VOS viewer. The results indicate that as Society 5.0 evolves, advancements in AI have the potential to significantly empower individuals with disabilities, enhancing inclusivity and autonomy for this demographic.