مطالب مرتبط با کلیدواژه

Cognitive appraisal


۱.

Self-compassion and Pre-competition Anxiety in Martial Arts Student Athletes(مقاله علمی وزارت علوم)

کلیدواژه‌ها: Self-compassion State anxiety Cognitive appraisal self-confidence Mindfulness

حوزه‌های تخصصی:
تعداد بازدید : ۳۴۴ تعداد دانلود : ۱۸۰
Introduction: The present study aimed to investigate the relationship between Self-compassion and precompetitive anxiety among female athlete students.Methods: This was a descriptive correlational study. Two hundred and fifty-three female students (140 taekwondo & 113 karate) were selected among athletes present at the 14th Student Cultural Sports Olympiad. Self-compassion Scale and Competitive State Anxiety–2 were used in this study before competing in games to measure the aforementioned theoretical constructs.Results: The obtained results revealed a significant relationship between pre-competitive anxiety and Self-compassion. Moreover, the components of this characteristic positively predicted self-confidence variance; however, this prediction reversed with somatic and cognitive anxiety.Conclusion: Based on the current study results, Self-compassion plays a moderating role in the pre-competitive anxiety of female martial arts athletes. Therefore, improving this characteristic should be considered to promote self-confidence and reduce the pre-competitive anxiety in these athletes.
۲.

The Identification of the Frontline Employees Cognitive Appraisal in the Face of the Customers Aggression in Oil Industries Business Management (Case Study: Iran Petroleum Products Distribution Company - Tehran region)(مقاله علمی وزارت علوم)

کلیدواژه‌ها: services management Cognitive appraisal frontline employees customers aggression mental health threats

حوزه‌های تخصصی:
تعداد بازدید : ۱۵۱ تعداد دانلود : ۱۵۹
One of the main strategies in oil industries management is the evaluation of the relationships between the customers and employees. To do so, the interpretive paradigm, the qualitative approach, and the Grounded Theory Approach have been used. As for the qualitative approach, snowball sampling has been used, and the latent content analysis technique has been used to analyze the in-depth reviews, helping to code and identify the employees’ cognitive appraisal indices. Also, as for the quantitative approach, simple random sampling was used, with a structural equation model used for data analysis. The results and findings of the study indicate that the top managers in Iran Petroleum Products Distribution Company, especially those in the Human Resource Development, Commercial, and Research & Technology sections, can use the model extracted in the current study as well as the suggestions provided, to pay more attention to the mental health of the Frontlie Employees (FLEs). They can also use the results to know how the employees deal with the customers’ aggression and abuse. Hence, the current study can be useful for the oil industries researchers.