علی جهانی

INTRODUCTION: The most basic problems in the field of in-service training for employees of the Red Crescent Society (RCS) can be seen in cases such as training efficiency, improving the performance of employees through training, planning training courses and not matching the content of the courses with the training needs of employees. The aim of this research is to present an effective training model for the RCS staff of Zanjan province. METHODS: In this mixed methods research, the statistical population in the qualitative section was 12 experts and managers of the RCS of Zanjan province who were selected by available sampling method and studied through semi-structured interviews. In the quantitative section, a researcher-made questionnaire was designed and distributed among the RCS staff of Zanjan province (132 ones) using a simple random sampling method after extracting components and indicators of interviews. Structural equation modeling (SEM) was used for data analysis through SPSS-24 and Lisreal-8.8 software. FINDINGS: The findings indicated that 6 dimensions, 22 components and 140 indicators were extracted. CONCLUSION: According to the results, avoiding job alienation, cradle sleep in organizations, lack of sense of duty and lack of meaningful feeling in the courses of in-service training are the problems that cause the loss of emotional connection, and the RCS should achieve this by improving the level of awareness and behavioral class of its staff.