لیدا رجبی سنگ تراشانی

Purpose: The purpose of the present study was to present an applied model for implementing knowledge management training. Methodology: The purpose of this study was applied, and the research method was descriptive-survey and cross-sectional. The statistical population of the study consisted of Mazandaran city managers with experience of management and selected public administration professors in the universities of Mazandaran province (Qualitative) as well as all official, contracted, contracted, volumetric and corporate staff of Sari municipality (quantitative) in summer 1977 (1255). The analysis was based on data collected from 10 mayors and 295 staff of qualitative and quantitative subjects, using stratified random sampling and Cochran's formula (for quantitative phase). Was. The sampling method was "Samples containing rich information" (for the qualitative stage) from the target population. Data were collected in a qualitative phase using semi-structured interviews based on data theory and in a quantitative phase using a designed questionnaire including 88 items based on 5-point Likert spectrum, collected through soft SPSS and AMOS were analyzed. Exploratory and confirmatory factor analysis and Friedman test were used for data analysis. Findings: The results showed that the model of knowledge management training implementation includes 12 variables: organizational culture, organizational structure, information technology, human resources, knowledge process, leadership and leadership support, organizational learning, organizational strategies, communication, environment, It was motivation (benchmarking) and benchmarking. Conclusion: Knowledge management as a process effectively utilizes the competencies, experiences, specialties, skills, talents, thoughts, ideas, actions and imaginations of individuals and integrates them into the organization's information resources to achieve its goals.

Purpose: The aim of this study was to investigate the harm of successful deployment of knowledge management system in urban management. Methodology: This was an applied study in terms of the purpose, and a descriptive-survey one in terms of method. The statistical population (403 ones) included all managers, deputies and experienced staff of selected municipalities in west of Mazandaran Province (Ramsar, Tonekabon, Noshahr, Noor, Amol and محمودabad) in 2018; the research was done based on data collected from 201 participants were according to the Cochran formula with relative stratified sampling method. Kolmogorov-Smirnov test, single sample t-test, confirmatory factor analysis and Friedman test were used to test the research hypotheses. Findings: Chi-square statistic in the model was 37.241, the freedom degree of the model was 100, which was approximately in the range of acceptable value. On the other hand, the fit indices of model such as NNFI, NFI, GFI, CFI and IFI were all appropriate and the RMR index was 0.083. Conclusion: According to the results of standard coefficients, t values and R2 values in confirmatory factor analysis, in all dimensions introduced in the conceptual model of the research including 1. Organizational structure, 2. Environmental factors, 3. Technology factors, and 4. Human resources, were effective as a social harm in the failure to the successful deployment of knowledge management in urban management.