mixed study

This study aimed to develop a model of desirable indicators for a Cooperative Organizational Culture (COC) in the Ministry of Cultural Heritage, Tourism and Handicrafts of Iran (MCHTHI). Today, COC is considered one of the most important and influential cultural orientations within organizations. This research is applied in nature and uses a mixed-method approach. In the first phase, a meta-synthesis method was employed, and in the second phase, a limited modified Delphi quantitative method was used. By reviewing numerous sources and studies in this field, three types of cultures, namely interactive, supportive and obliative, along with 22 cultural indicators, were identified as components of COC. After analysis and incorporation of expert feedback, these components and indicators were refined and presented in the form of a comprehensive model. The results revealed that this culture can facilitate and strengthen interaction and cooperation in tourism-related organizations and foster greater participation and engagement among organizational members within an obliative environment, which is characterized by shared ethics, common goals and awareness of organizational processes and activities.