مهدی منوچهرزاده

This study introduces a model to test the impact of cultural intelligence (CQ) on the listening anxiety. In so doing, reflective thinking (RT) and language learning motivation (LLM) were considered as the predictor roles. To examine the model, a non-experimental correlation research design was adopted. To collect the data, four scales, Ang et al. (2007) CQ, Kim’s (2000) LA, Noels et al. (2000) LLM, and Kember et al. (2000) RT were distributed via Porsline online survey tool among EFL learners.  Following Byrne (2010) guidelines for the sample size, a sample of 250 (n= 117 male and n=133 female) students were randomly selected using a cluster random sampling method at multistage from 23 language institutes. Notably, each student was asked to fill out four questionnaires. Thus, a total of 1000 questionnaires were disseminated digitally via the portal. In total, 815 questionnaires were collected but 185 cases were deemed invalid during the initial examination process. The SEM analysis was performed using the SPSS and AMOS 21 software packages. The results showed that CQ, RT, and LLM made significant unique contributions as the predictors of LA, with a predictive power of (R2 = .47). Specifically, CQ, RT, and LLM collectively accounted for 47% of the variance in LA through both direct and indirect pathways. Accordingly, teachers may consider enhancing learners’ RT to foster listening skill. Besides, high level of CQ can help decrease anxiety in listening skills. The results and implications for reducing LA are further elaborated upon.

Listening anxiety is the feeling of apprehension that learners might experience when trying to comprehend information from others. This anxiety associated with listening comprehension has been a significant focus of academic research for the past few decades. Foreign language listening anxiety (FLLA) can be triggered by different factors, including affective pressure, cognitive load, or communication disorders. However, there is a lack of appropriate conceptual models to accurately pinpoint the sources of anxiety related to listening. This research introduces a novel model in a non-experimental correlation research design to scrutinize the efficacy of cultural intelligence (CQ) and reflective thinking (RT) in predicting the source of FLLA among EFL learners. To accomplish this, a sample of 250 EFL students was administered the three scales for the constructs under study. In terms of the statistical analysis, structural equation modeling (SEM) was run to examine the fit of the conceptual model. The findings showed that both CQ and RT affect FLLA. However, RT was a stronger predictor of FLLA than CQ. Notably, critical reflection was found to be the strongest predictor of FLLA in the RT. Besides, both cognitive and behavioral dimensions equally influenced FLLA for CQ. Lastly, the results and implications for reducing FLLA are discussed.