رشید ذوالفقاری ظفریان

رشید ذوالفقاری ظفریان

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A Model for the Effectiveness of organizational Excellence and Agility in Urban Management on Physical, Social and Cultural Dimensions of Tehran Khak sefid area(مقاله علمی وزارت علوم)

کلیدواژه‌ها: effectiveness Organizational Excellence organizational agility urban management physical Social and Cultural Dimensions

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تعداد بازدید : ۳۸۶ تعداد دانلود : ۱۹۷
Purpose: the purpose of the current study was to produce a Model for the Effectiveness of Organizational Excellence and Agility in Urban Management on Physical, Social and Cultural Dimensions of Tehran Khak sefid area: Methodology: The method of the current study was applied in terms of purpose and in terms of data analysis was mixed research that is both qualitative and quantitative and is a descriptive survey in terms of method. The population consisted of 632 employees of Tehran's 4th district municipality, out of which 240 were selected according to Krejcie and Morgan table by simple stratified random sampling. The research instrument consisted of three researcher-made questionnaires including Urban Management Excellence Questionnaire consisting of 32 items, Agility Questionnaire on Urban Management comprising 41 items, and Physical and Social and Cultural Status Assessment Questionnaire of White Land including 27 items. For their reliability after a pilot run among 40 statistical samples by Cronbach's alpha, the reliability value of 0.802 for urban management excellence questionnaire, 0.816 reliability for urban management agility questionnaire, and 0.849 for reliability. Questionnaire was obtained and data were collected on physical, social and cultural status of Khak sefid area. Finding: Data were analyzed descriptively and inferentially. The results of data analysis showed that factors (value added in the workplace, correct leadership in the workplace, process management in the workplace, and nurturing creativity in the workplace) influence the management of urban management. Besides, factors (accountability, continuous staff growth and learning, competence in office, flexibility in the workplace, and speed in doing things) have an impact on the effectiveness of urban management agility. Finally, this model includes the components of accountability, growth, and Learning, Competence, Flexibility, Speed ​​of Action, Value Added, Proper Leadership, Process Management and Peru Rash is creativity and has a degree of fit of 0. 937.Discussion: The Effectiveness of organizational Excellence is a multi-dimensional issue and complicated that will be discussed.

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