سیده الهام الهام بخش

Due to the lack of paralinguistic information, politeness gains a considerable significance in telephone conversations (TCs). The use of politeness strategies can help interlocutors promote and/or maintain social harmony in telephone interactions. Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study intended to primarily investigate the fundamental closing structures of TCs in Persian and English. Furthermore, it examined the effect of two contextual variables and time availability on the closing pattern sand length of TCs. To this aim, 30 English natives, 30 Persian natives, and 30 Persian EFL learners were selected. A Discourse Completion Test (DCT) of 12 scenarios was developed considering contextual variables and time limitation. The obtained results demonstrated that the CPT (closing implicative environment + preclosing + terminal components) closing pattern may not be applicable in every context. Furthermore, telephone conversers change the pattern and length of TC closing part to maintain their rapport based on the aforementioned variables. The findings of the present study can guide the researcher to follow more complete and perfect politeness models.

Developing a learner’s ability to communicate in a second language is the goal of communicative language teaching (CLT). Many EFL teachers now accept and employ CLT as a teaching method. Although teachers’ views have a significant influence on how they practice CLT, there haven’t been many studies about teachers’ attitudes about CLT in a specific context, such as Iran. This was revealed through a study of related literature. The current study sought to examine how EFL teachers felt about CLT. The first aim of the present study is to ascertain how EFL teachers feel about CLT. Examining the fundamental causes of instructors’ attitudes is the second goal. Thirdly, determining whether there is a disconnect between instructors' perceptions about CLT and their classroom behavior. The researchers employed a mixed-methods strategy in this study. The study included 30 EFL instructors. Three phases made up the research design: firstly, a questionnaire for gathering quantitative data was used, then interviews and observations were used for gathering qualitative data. The findings of this study showed that, in general, EFL teachers had positive attitudes about the CLT’s tenets and exhibited CLT’s traits in their teaching. There was not much of a discrepancy between the teachers’ perceptions about CLT and their actual classroom actions. This study offers valuable insights that can inform curriculum development, teacher training, and policy decisions, ultimately enhancing the quality of English language education in Iran and similar contexts around the world.