Tertiary EFL Classroom

The use of smartphones in higher education has significantly impacted the global education landscape, particularly in Bangladeshi tertiary English as a Foreign Language (EFL) classrooms. Despite their importance in improving students' communicative competence, listening skills are often overlooked in these classrooms due to limited access to listening equipment. This study, at the very outset, seeks to address their challenges while developing listening. Furthermore, it focused on identifying the perception of the learners and teachers towards the appropriate and effective use of smartphones to minimize their listening difficulties. This research design followed the sequential explanatory mixed-method approach to align the objectives. Convenience sampling was employed to select 11 participants for the qualitative component, ranging from lecturers to associate professors, as well as 159 students from 25 universities across Bangladesh for the quantitative component. A questionnaire survey and semi-structured interview were used to collect data. The study utilized SPSS 25.0 to analyze quantitative data presenting mean, median, mode, and standard deviation for the descriptive study, and a deductive thematic analysis technique was employed for qualitative data. The results showed that learners believe smartphones effectively help them overcome challenges like context sensitivity, pronunciation, missed or misperceived words, natural speech rate adaptation, accent comprehension, and vocabulary deficits. This study also finds that using smartphones to improve students' listening abilities in tertiary EFL classes is highly doable. This study also recommends that EFL teachers and administrative authorities work together in order to successfully integrate cell phones in an EFL classroom.