ChatGPT

ChatGPT-assisted language instruction is gathering irresistible momentum in today’s fast-moving, AI-governed world of educational enterprises. The current scoping review article sought to analyze and synthesize the existing literature on the complementary use of ChatGPT in second/foreign language (L2/FL) education and pedagogy. Aligned with Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA‑ScR), the study adopted a systematic approach to evidential data search and analysis. A total of 28 peer-reviewed articles retrieved from well-established databases, such as Scopus and Web of Science (WoS), were reviewed to map the scope and consequences of the growing body of literature on using ChatGPT as an L2/FL learning/teaching tool. Centering around five predetermined variables, including setting, design, focus area, objective, and concluding remarks, the content or thematic analysis results helped to shape a clear picture of the literature under review. The literature-derived evidential data also referred to the fruits of ChatGPT-assisted instruction under three distinct headings: learning outcomes, pedagogical outcomes, and cognitive-affective impetus for language learning and teaching. The review results also revealed the repercussions of the instruction mainly concerned with ethical and technical concerns. Given the immature but fast-paced nature of the literature on the instructional model, this early attempt, though provided a brief sketch of the research scope and chief outcomes of the model, needs to be complemented with future systematic reviews to fully unlock the potential of language pedagogy well suited to the demands of today’s technology-governed education.

The advent of advanced artificial intelligence (AI) technology, represented by ChatGPT, has ushered in new possibilities in the realm of language learning and teaching. This pre-application pedagogic position study delves into the potential benefits and associated challenges of employing ChatGPT as a potent pedagogical instrument for the acquisition of legal vocabulary. The proposed pedagogy is based on the authors’ primary experiences with the use of ChatGPT for their personal and pedagogical purposes and an unsystematic application of the pedagogy in EAP classes for undergraduate students at a law school of a university in Bangladesh. Our pre-application proposed innovative ChatGPT-mediated approach to vocabulary instruction is theoretically grounded in constructivism in language teaching and (web) technology in constructivist language pedagogy. The proposed pedagogy utilizes online newspapers with legal terminology, creating an interactive learning environment that encourages active participation and covers pronunciation, meaning, and spelling. It leverages primary language word definitions, refines pronunciation, fosters bilingual comprehension, and enhances spelling proficiency, offering a comprehensive learning experience. However, the study also predicts that the implementation of ChatGPT-based language instruction may involve challenges related to educator proficiency, student participation, resource limitations, and technology requirements. This study not only underscores the value of ChatGPT in language education but also paves the way for future research and innovation in the field. 

With the advent of artificial intelligence (AI) tools, language teachers are presented with new possibilities for addressing challenges in language education. This intervention study aimed to investigate views from ESL teachers on the benefits and challenges of integrating ChatGPT, An artificial intelligence (AI) language model created by OpenAI in 2023, into ESL classrooms for personalized language learning. The study carried out in two upper-secondary schools, combines teacher questionnaires and interviews with a personalized learning intervention based on ChatGPT. The primary focus was on understanding the effect of ChatGPT-based personalized learning assignments on learners’ grammatical knowledge in a local classroom setting. Through the questionnaire, initial teacher concerns regarding the precision, dependability, and helpful application of AI tools were investigated. Despite these reservations, the intervention demonstrated a notable decrease in grammatical errors in student writing. Subsequent interviews revealed a positive shift in teacher perceptions, indicating increased receptivity to AI-based approaches after witnessing positive outcomes. The study highlights the importance of teacher training and hands-on experience in overcoming initial hesitations associated with AI tool adoption in pedagogical practices. Moreover, the promising results suggest that AI-powered instruments, like ChatGPT, have the potential to enhance personalized language learning. This underscored the significance of educators cultivating their Technological Pedagogical Content Knowledge (TPACK) to overcome hesitations and effectively harness the potential of ChatGPT for augmenting individualized learning. The study’s findings provided evidence supporting the utilization of ChatGPT-based personalized learning assignments to meet the specific requirements of the schools in question.

ChatGPT is an AI model designed for conversational purposes. This field has gained significant popularity in digital marketing, providing organizations with a vital tool for interacting with customers and enhancing their marketing efforts. The primary objective of this research is to examine the impact of ChatGPT on customer experience in digital marketing. Additionally,this study aims to investigate the moderating effects of business type, familiarity and comfort with technology on customer experience. Furthermore, the research explores the moderating roles of gender, age, and education level. Data for this study was collected electronically from 394 customers who interacted with ChatGPT in digital marketing using an open-access questionnaire. The results confirm the importance of the moderating role of familiarity and comfort with technology, business type, age, and education level in the relationship between customer experience with ChatGPT andOverall Satisfaction (OS)with digital marketing, while gender has no significant impact. The findings of this paper contribute to the existing literature on the use of conversational AI models in digital marketing and customer experience, providing insights and recommendations for future research

Extensive research has been conducted on the intersection of digital games and AI, exploring how it impacts the diverse variables of education, such as proficiency, vocabulary, and motivation. However, there is a lack of studies that have comprehensively assessed the combined impact of digital games and AI applications on enhancing six aspects of vocabulary. This study focused on finding the possible effect of using the combination of digital games and the Artificial Intelligence Chat GPT application technique (AIGames) on developing the 7th-grade EFL learners’ vocabulary acquisition and their attitude toward such a technique. Based on an experimental and descriptive design, a quantitative approach was used. The participants were assigned to two groups randomly: the experimental group, which studied using this technique, and the control group, which was taught using the regular instruction method. The study used two instruments: a pre-posttest and an attitude scale (questionnaire). The findings revealed statistically significant differences between the experimental and control groups in vocabulary learning due to using the AIGames technique in favor of the experimental group. The post-test results (Table 2) revealed significant improvements across all six vocabulary aspects, with the largest gains in denotation (experimental group: M=7.82 vs. control: M=4.56) and spelling (M=7.59 vs. 5.38). Pronunciation showed the slightest improvement (M=5.41 vs. 3.69), suggesting that the AIGames technique was less effective for this aspect. The study also showed that most participants in the experimental group had a positive attitude towards using the new technique in learning vocabulary. Moreover, the study revealed no correlation between the experimental students’ achievement in vocabulary and their perception of using the AIGames technique.

The study, which has been derived from a larger project, examined how effective ChatGPT, compared to human raters, is for scoring writing tasks when tasks were arranged from simple to complex or vice versa. In so doing, a correlational design was employed. The participants were 113 EFL learners. Two sets of writing tasks were customized based on the SSARC (simplify, stabilize, automatize, reconstruct, complexify) model. The participants were divided into two groups. They took a pre-test and did tasks in two different orders. The tasks were rectified by the researcher and returned to them later. The participants enhanced their text based on comments on tasks. After that, they took a posttest. Human raters and ChatGPT scored the pretests and posttests.  A Pearson Correlation test was run to obtain the correlation between a human rater and ChatGPT. The results indicated a strong positive correlation between scores assessed by human raters and those by ChatGPT when tasks were arranged from simple to complex (r = 968, p > 05) or complex to simple (r = 860, p > 05). These findings suggest that ChatGPT can be an effective tool for writing assessments. Suggestions for further research are discussed.

This study investigates EFL teachers’ perceptions of ChatGPT as a tool for English language instruction, focusing on its perceived benefits, challenges, and pedagogical implications. Using a qualitative phenomenological approach, data were collected through semi-structured interviews with ten EFL teachers currently working in different language-related educational centers in Iran. Participants represented diverse educational contexts, including universities, public schools, and private language centers. Thematic analysis of the interview data revealed that while teachers generally expressed positive attitudes toward ChatGPT, recognizing its flexibility, time-saving capabilities, and potential to enhance students’ writing skills and learner autonomy, they also voiced concerns regarding overreliance, inaccuracies, ethical challenges related to academic dishonesty, and limitations in supporting listening and speaking skills. The findings suggest that ChatGPT is viewed as a supplementary educational tool rather than a replacement for traditional pedagogy. Teachers emphasized the necessity of critical supervision, ethical guidelines, and professional development to ensure effective and responsible integration of AI technologies in EFL instruction. This study contributes to the growing body of research on AI integration in education, offering practical insights for teachers, policymakers, and researchers seeking to harness the potential of AI in language learning while mitigating its challenges.

Academic writing has emerged as a central area of inquiry among researchers specializing in English as a Foreign Language (EFL) writing. Utilizing a mixed-methods research design, the current study aimed to explore the mediatory role of digital literacy in the writing improvement of EAP learners in a ChatGPT-supported writing course. Following the administration of the Oxford Placement Test (OPT) and digital literacy questionnaire, a cohort of 100 upper-intermediate learners from a non-profit university in Mazandaran, Iran was randomly selected. The participants were then split into two experimental groups (high vs. low digital literacy) and two control groups (high vs. low digital literacy), with each group consisting of 25 participants. The experimental groups received writing instruction that incorporated ChatGPT, while the control groups were taught implementing traditional pedagogical methods devoid of ChatGPT. Data were gathered through pre- and post-writing assessments along with semi-structured interviews. Results from the pre- and post-tests indicated that the experimental groups with either high or low digital literacy exhibited significantly superior academic writing outcomes compared to the control groups. However, no notable disparity was evidenced between the two experimental groups. Analysis of the interviews revealed that ChatGPT contributed greatly to their writing accuracy and fluency, while creating several challenges namely the generation of inappropriate responses and limited access. On implication side, suggestions are offered for prospective EAP students, teachers, teacher educators, and syllabus designers along with a sketch of possible avenues for further exploration.