E-government

This paper focuses on the contribution of digital government (DGOV) to Whistleblowing (WB). While considerable efforts have been devoted to DGOV and WB separately, research work at the intersection of these two domains is very scarce; hence and a systematic DGOV for WB (DGOV4WB) research framework has yet to emerge. This paper aims to identify the potential issues in whistleblowing and explore how digital government has been used to address these issues. To this end, this paper uses explanatory case study research methodology and analyses four case studies of existing DGOV initiatives with explicit WB dimensions. The result of the cross-case analysis shows that DGOV4WB initiatives contribute to address goals of the different dimensions of whistleblowing. The most common WB problems addressed are: easily accessible reporting and response whistleblowing channels (Whistleblowing Procedure), easy and timely communication channel with top management (Whistleblowing Organizational culture), and anonymous and confidential communication platforms (Whistleblower Protection). In addition, based on the analysis of the case studies, all the initiatives are classified as either engagement or contextualization stage of the digital government evolution model.

This study was carried out aimed to identify and prioritize the factors affecting the acceptance of electronic services from the perspective of the Iranian citizens. The present study is considered as an applied-developmental research in terms of purpose and qualitative and quantitative research in terms of method. Library studies, interviews, and questionnaires were used to collect data. The questionnaire had face validity and Cronbach's alpha and composite reliability were used to estimate its reliability. The statistical population related to the qualitative study, included professors in the field of e-government and active executive experts working in the Ministry of Communications and Information Technology, the Administrative and Employment Organization, and the Management and Planning Organization are 17 people who were selected using targeted snowball sampling. The statistical population related to the quantitative study, included the Iranian citizens, 384 people were selected from the infinite population according to Morgan's table and were examined according to the infinite statistical population. LISREL software, SPSS and one-sample t-test were used to analyze the data. According to the results, the factor of citizens 'efficiency, perceived usefulness, perceived ease have the greatest impact on the acceptance of electronic services from the citizens' point of view, respectively.