عباس خورشیدی

Purpose: The purpose of this study was to provide a model for managing volunteer forces in the Imam Khomeini Relief Foundation (grounded theory).  Methodology: In the present study, the grounded theory method has been used. The statistical population consisted of experts and professors who were knowledgeable in the field of management and could provide valuable information to the researcher. The research sample was selected through chain sampling method (snowball). Data were collected through 15 semi-structured interviews with professors and experts selected by purposive sampling. The data were analyzed through three stages of open, axial and selective coding.  Findings: A model including 5 dimensions, 13 main categories and 41 sub-categories was presented and validated by members' check. Categories are as following: Causal conditions (Having monotheistic faith, having organizational faith, believing in the philosophy of the organization, paying attention to both material and spiritual aspects, having faith and commitment, belief in Velayat-e-Faqih, adhering to revolutionary values, paying attention to Islamic values, paying attention to the value of human relations). Underlying conditions (Respect for members, strengthening self-confidence in the group, strengthening self-confidence in the group, cooperation and team spirit, forming an effective team, division of labor among members, talking to employees, verbal communication, respect for the feelings of others, understanding the position of others). Interfering factors (Determining a clear mission and goal, having a vision, comprehensive knowledge of the organization, problem analysis, quality decision making, prudence and rational decision making, understanding the rules of the organization, the ability to communicate multilaterally, the ability to adjust the rules). Strategies (Develop dynamic methods of recruitment, synergy, training of subordinates, keeping employees up to date, involvement in decisions). Consequences (Retaining the old volunteer forces, attracting new volunteer forces, improving the level of organizational culture, creating a suitable work environment for volunteers, creating a favorable atmosphere in the organization, growing the participatory spirit, growing synergy, growing solidarity). Also, a comprehensive and inclusive model that covers all the contextual, environmental, technical and informational aspects related to the recruitment of volunteers in the Imam Khomeini Relief Foundation was found as a central category. Conclusion: It is necessary to pay attention to the volunteer forces in the Imam Khomeini Relief Foundation, which requires paying attention to issues such as respect for members, team spirit, training subordinates, strengthening organizational culture, creating a favorable organizational atmosphere.

Purpose: The school principals’ competence plays an important role in improving the education system. As a result, this study aimed to investigate and present the competency model of high school principals. Methodology: The current research was applied in terms of purpose and mixed (qualitative and quantitative) in terms of implementation. In the qualitative part, the research population was the educational management experts of Guilan province in the academic year of 2021-22, and according to the principle of theoretical saturation, 15 of them were selected as a sample using targeted and snowball sampling methods. In the quantitative part, the research population was the principals of the second year high school in Guilan province in the academic year 2021-22, and according to the table of Krejcie and Morgan, 127 of them were selected as a sample by stratified random sampling method. The research instrument was a semi-structured interview in the qualitative part and a researcher-made questionnaire in the quantitative part, whose psychometric indicators were checked and confirmed. The data of the qualitative part were analyzed by open, axial and selective coding method in Maxqda software, and the data of the quantitative part were analyzed by exploratory factor analysis method in Amos software. Findings: The results of the qualitative section showed that 137 indicators, 17 components and 5 dimensions were identified for the competence of high school principals; so as to include the dimensions of belief (with the components of cognition, belief, value and behavior), rational (with the components of discretion power, future studies and effective decision-making), personal (with the components of creating a positive environment, needs assessment, mental health and the flourishing of talents), managerial (with the components of human/general skills, perceptual/maturity skills and specialized/leadership skills) and educational (with the components of teaching and learning process, educational supervision and guidance, and educational evaluation). Also, the results of the quantitative section showed that the factor load and the average variance extracted of the dimensions and components were higher than 0.50 and their content validity and reliability ratio with Cronbach’s alpha method was higher than 0.80. In addition, the Competency model of high school principals had a good fit and each of the dimensions had a significant effect on the corresponding components and each of the components had a significant effect on the corresponding indicators (P<0.05). Conclusion: According to the competency model of high school principals, planning to improve and promote the competence of school principals through the identified dimensions, components and indicators seems necessary.

Purpose: comprehensive quality management is the art of managing the entire complex for accomplishing the best outcome. Thus, the present research was done to identify the dimensions and elements of comprehensive quality management at Islamic Azad University. Methodology: The present research was an applied research of qualitative type. The research population consisted of experts in comprehensive quality management and evaluation at Tehran City; according to the principle of theoretical saturation, the sample size was estimated 12 individuals, chosen through snowball and purposive sampling methods. The research instrument was a semi-in-depth interview whose validity was confirmed through triangulation method, and its reliability, via interrater consistency coefficient, was estimated above 0.71. The data were analyzed through coding method in MAXQDA-2018 Software. Findings: The coding results suggested that comprehensive quality management at Islamic Azad University had three dimensions of internal, external, and academic quality development along with service assessment. The internal dimension included elements of leadership, curricula planning, the staff competence level, competent faculty members, assessment quality, quality of the physical atmosphere, educational equity, information technology quality, feedback on performance, the students’ competence level as well as the curriculum. The external dimension included cultural, social, economic, geographical – environmental elements. Finally, the dimension of academic quality and service assessment included elements of commercialization, skills, economic development, responsivity, value creation, as well as development of academic quality and service assessment. Conclusion: considering the dimensions and elements identified for comprehensive quality management at Islamic Azad University, the ground could be provided for accomplishing comprehensive quality management as well as achieving useful and excellent outcomes.